What is RFI (Request for Information)?
A preliminary document sent to vendors to gather general information before a more detailed RFP process.
Definition
A Request for Information (RFI) is a preliminary procurement document used to gather general information from potential ERP vendors before a formal RFP process. RFIs help organizations create a shortlist of viable vendors by understanding each vendor's capabilities, experience, pricing models, and fit. RFIs are less detailed than RFPs and typically ask open-ended questions about the vendor's product, implementation approach, and customer base.
How RFI Works in ERP
RFIs are used before RFPs to narrow the field from many potential vendors to a shortlist of 3-5 for detailed evaluation. The RFI response helps you eliminate vendors that clearly don't fit your requirements, budget, or industry before investing time in detailed RFP creation and vendor demos.
Frequently Asked Questions
What is the difference between RFI and RFP?
An RFI is a preliminary information-gathering exercise to create a vendor shortlist. An RFP is a detailed formal proposal request sent to shortlisted vendors with specific requirements and evaluation criteria.