Retail & Commerce ERP
Retail and commerce operations demand ERP systems capable of handling omnichannel order management, real-time inventory visibility, supplier collaboration, and customer-centric fulfillment. Whether you run a brick-and-mortar chain, a high-growth e-commerce brand, a wholesale distribution network, or a fast-moving consumer goods operation, the right ERP platform is the foundation for margin improvement, inventory accuracy, and scalable growth.
5
Sub-industries covered
35+
ERP vendors evaluated
3–12 months
Typical implementation
The retail ERP landscape ranges from purpose-built SMB platforms for independent retailers through global enterprise suites supporting multi-channel, multi-currency, multi-entity operations. Modern retail ERP goes well beyond traditional inventory and purchasing to encompass omnichannel order orchestration, demand forecasting, vendor-managed inventory, loyalty program integration, and last-mile delivery visibility. Selecting the right system requires aligning your sales channel mix, inventory complexity, and growth trajectory with a vendor whose domain depth matches your sub-industry — whether that is physical stores, direct-to-consumer e-commerce, wholesale trade, FMCG distribution, or luxury brand management.
Browse by Sub-Industry
Retail (Brick-and-Mortar)
ERP for physical retail chains, specialty stores, and omnichannel retailers with a store-first model
E-Commerce
ERP for direct-to-consumer e-commerce brands, marketplace sellers, and digital-first retailers
Wholesale Distribution
ERP for wholesale distributors, importers, and B2B trade businesses managing complex pricing and logistics
FMCG
ERP for fast-moving consumer goods manufacturers, brand owners, and FMCG distributors
Luxury Goods
ERP for luxury fashion, jewellery, watches, and premium lifestyle brand operations
Top ERP Vendors for Retail & Commerce
Related Research & Guides
Frequently Asked Questions
What is retail ERP and how does it differ from standard ERP?
Retail ERP includes modules built specifically for point-of-sale integration, merchandise planning, omnichannel order management, replenishment, and customer loyalty that generic ERP platforms lack. These capabilities support real-time inventory across stores and warehouses, supplier collaboration, demand-driven replenishment, and integrated e-commerce or marketplace connectors that are essential to profitable retail operations.
Should a retailer choose a cloud-based or on-premise ERP?
Cloud ERP is now the dominant model for retail, delivering faster deployment, automatic updates, and the elastic scalability needed for seasonal demand peaks. On-premise or hybrid models may suit large enterprise retailers with strict data-residency requirements or deeply customised legacy environments, but most small to mid-size retailers will achieve faster ROI and lower total cost of ownership with a SaaS-first platform.
How long does a retail ERP implementation take?
Small single-channel retailers can go live in 3–6 months. Multi-channel mid-market retailers with warehouse management and e-commerce integrations typically take 6–12 months. Enterprise-wide rollouts spanning multiple banners, countries, and fulfilment centres commonly run 12–24 months, especially when migrating from fragmented legacy systems.
What are the most important ERP modules for omnichannel retailers?
The highest-priority modules for omnichannel retailers are unified order management, real-time inventory visibility across all locations, POS integration, warehouse management, demand forecasting and replenishment, and customer data management. As channels multiply, the ability to fulfil from store, ship from warehouse, and support buy-online-pick-up-in-store (BOPIS) from a single inventory pool becomes a critical differentiator.
Which ERP vendors are strongest for mid-size retailers?
NetSuite ERP, Brightpearl, Acumatica, and Microsoft Dynamics 365 Business Central are consistently rated among the best for mid-market retailers. For wholesale distributors, Epicor Eclipse, Infor Distribution, and SAP Business One are strong contenders. E-commerce brands with rapid growth often start with Brightpearl or Cin7 before graduating to NetSuite or Dynamics 365.
How much does a retail ERP system cost?
Small retailers (5–25 users) should budget $20,000–$150,000 for software and implementation. Mid-market retailers (25–150 users) typically spend $100,000–$750,000. Enterprise retailers with complex omnichannel and multi-country requirements can expect total investment of $500,000–$5 million or more depending on scope and customisation.
Can retail ERP integrate with Shopify, Amazon, and other sales channels?
Yes. Leading retail ERP platforms including NetSuite, Brightpearl, Acumatica, and Dynamics 365 offer certified connectors for Shopify, WooCommerce, Magento, Amazon Seller Central, eBay, and major 3PL platforms. These integrations synchronise orders, inventory, pricing, and customer data in near real time, eliminating manual reconciliation and reducing overselling risk.
What ERP features matter most for FMCG and wholesale distribution?
FMCG and wholesale distributors prioritise lot and batch traceability, shelf-life management, route-based sales force automation, trade promotion management, EDI compliance with retail trading partners, and demand-driven replenishment. Vendor-managed inventory (VMI) and customer-specific pricing with complex discount structures are also critical capabilities for wholesale and FMCG operations.
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