ERP Software for Luxury Goods
Luxury goods companies operate at the intersection of artisanal production, global brand management, and high-expectation client relationships. ERP systems for the luxury sector must support small-batch, made-to-order, and bespoke production alongside multi-channel boutique retail, e-commerce, and wholesale distribution — all while maintaining the product traceability, serialisation, and financial controls that protect brand integrity and regulatory compliance.
Compare ERP Systems for Luxury Goods
Select up to 4 ERP vendors to compare side by side. Filtered to show systems with strong luxury goods capabilities.
Key Challenges for Luxury Goods
Maintaining complete provenance and serialised traceability for every product from raw material to client delivery
Managing bespoke and made-to-order production alongside standard collection runs with shared atelier capacity
Controlling brand exclusivity through allocation management and authorised reseller compliance
Synchronising boutique, e-commerce, and wholesale inventory without diluting brand positioning
Managing complex multi-currency, multi-entity financial consolidation across global boutique networks
Handling high-value customer service expectations including personalisation, alteration tracking, and after-sales care records
Complying with anti-counterfeiting, conflict mineral, and provenance regulations across jewellery, watches, and leather goods
Best Luxury Goods ERP for SMBs
Recommended for companies with $10M–$250M revenue and 10–200 employees.
NetSuite ERP
mid-rangeCloud ERP with strong multi-entity financials, serialised inventory, and e-commerce integration suited to growing luxury brands managing direct and wholesale channels.
Best for: Independent luxury brands and jewellers managing DTC and wholesale distribution
Microsoft Dynamics 365 Business Central
mid-rangeFlexible mid-market ERP with luxury retail add-ons for serialised inventory, boutique POS integration, and multi-currency financials.
Best for: Boutique luxury retailers and small luxury goods manufacturers
Brightpearl
mid-rangeRetail-native platform for luxury DTC and multi-channel brands managing boutique inventory, e-commerce, and wholesale orders with high-quality customer records.
Best for: Luxury DTC and omnichannel brands scaling from $2M to $30M revenue
Acumatica
mid-rangeCloud ERP with strong serialised inventory, multi-entity financials, and retail capabilities for mid-size luxury goods companies.
Best for: Mid-market luxury goods brands seeking modern cloud ERP
Sage X3
mid-rangeMid-market ERP with strong manufacturing and financial capabilities for luxury goods producers, including quality management and multi-currency trading.
Best for: Luxury goods manufacturers with complex production and international distribution
BlueCherry ERP
mid-rangeFashion and apparel-specific ERP with strong PLM integration, seasonal collection management, and wholesale order management for luxury fashion brands.
Best for: Luxury fashion and apparel brands managing seasonal collections
Best Luxury Goods ERP for Enterprise
Recommended for companies with $250M+ revenue and complex multi-site operations.
SAP S/4HANA
enterpriseEnterprise ERP with comprehensive luxury goods capabilities including global brand management, atelier production, serialised asset tracking, and multi-country compliance.
Best for: Global luxury conglomerates and large premium brand groups
Microsoft Dynamics 365
enterpriseEnterprise cloud ERP with luxury retail, omnichannel, and supply chain capabilities, deployed across several major luxury and premium lifestyle brands.
Best for: Large luxury brands seeking modern cloud ERP with Microsoft stack integration
Infor CloudSuite Fashion
enterprisePurpose-built enterprise ERP for fashion and luxury with integrated PLM, seasonal planning, and omnichannel retail for high-end fashion houses and lifestyle brands.
Best for: Enterprise luxury fashion houses and premium apparel brands
Oracle ERP Cloud
enterpriseEnterprise cloud ERP with strong global financial management, multi-entity consolidation, and supply chain capabilities for luxury groups with complex holding structures.
Best for: Large luxury groups with multi-brand, multi-country financial complexity
Essential ERP Capabilities for Luxury Goods
Serialised inventory management with unique asset records for each item from production to client
Made-to-order and bespoke production management with atelier workflow tracking
Seasonal collection planning and buy management with sell-through reporting
Boutique POS integration with clienteling, alteration tracking, and repair management
Allocation and exclusivity controls for authorised retailer and boutique replenishment
After-sales service management including repair, restoration, and warranty tracking by serial number
Multi-currency, multi-entity financial consolidation across global boutique networks
Provenance and certificate of authenticity management for jewellery, watches, and precious materials
Customer personalisation and bespoke configuration management linked to production orders
Conflict mineral and ethical sourcing compliance tracking across precious metal and stone supply chains
Luxury Goods ERP Cost Ranges
SMB
$25,000 – $120,000
5–30 users
Implementation: $30,000 – $100,000
Mid-Market
$100,000 – $500,000
30–150 users
Implementation: $120,000 – $600,000
Enterprise
$400,000 – $4,000,000+
150+ users, global boutique network
Implementation: $600,000 – $8,000,000+
Implementation Considerations
Serialised inventory data migration is often the most labour-intensive element — each item record must be validated for accuracy, completeness, and provenance before import to maintain brand integrity.
Boutique POS integration must support clienteling workflows, client purchase history, and wish-list management beyond standard retail POS; validate these capabilities in proof-of-concept before commitment.
After-sales service (repair and restoration) workflows require careful configuration to track item condition, garment or movement history, and repair cost against each serialised asset record.
Luxury brands with franchise boutiques need clear intercompany trading and inventory ownership rules configured before go-live to ensure correct P&L allocation across owned and franchise retail.
Custom product configurator and bespoke order management require early requirements workshops with production and client advisory teams to ensure the ERP can reflect the brand's service model accurately.
Frequently Asked Questions
Why do luxury goods companies need specialised ERP capabilities?
Luxury goods operations involve serialised, high-value inventory with provenance requirements, bespoke and made-to-order production alongside standard collections, complex clienteling at boutique level, and stringent ethical sourcing compliance. Generic ERP lacks the serialised asset tracking, atelier workflow management, and clienteling integration that luxury brands require, while purpose-built luxury platforms encode these requirements in their core data model.
How does ERP support made-to-order and bespoke production for luxury brands?
ERP supports bespoke production through customer-linked production orders that capture personalisation specifications, material requirements, and atelier assignments. Each order is tracked through cutting, crafting, quality inspection, and final delivery stages, with the client record updated at each milestone. Delivery date commitments are managed against real atelier capacity rather than standard lead times.
How do luxury jewellers and watchmakers track provenance and authenticity in ERP?
ERP creates a serialised inventory record for each watch or jewellery piece that accumulates all provenance data: raw material certificates, gemstone origin documents, production batch, quality inspection records, and the final certificate of authenticity. This record travels with the item through wholesale, boutique, and after-sales service events, enabling full lifecycle traceability and supporting anti-counterfeiting initiatives.
Can ERP support the clienteling needs of a luxury boutique?
ERP with integrated CRM and boutique POS provides client advisors with a 360-degree client profile including full purchase history, size and preference records, wish lists, alteration and repair history, and upcoming gifting occasions. Some luxury retailers use specialist clienteling platforms like Tulip or Endear that integrate with ERP via API rather than relying solely on native ERP clienteling functionality.
How does ERP manage seasonal collections for luxury fashion brands?
Seasonal collection management in ERP covers style and product development linked to PLM, pre-season wholesale order intake, production planning and atelier capacity allocation, delivery scheduling by collection drop, and sell-through analysis by style, colourway, and size. Markdown and end-of-season carryover decisions are informed by ERP sell-through data against target margin thresholds.
How do luxury brands manage inventory across boutiques, e-commerce, and wholesale without diluting exclusivity?
ERP allocation management allows luxury brands to reserve specific inventory quantities for each boutique, e-commerce channel, and wholesale partner, preventing unauthorised channel mixing and protecting exclusivity. Sell-through monitoring can trigger reallocation from underperforming boutiques to high-demand markets, while the system enforces minimum-stock policies and authorised-reseller controls.
What ERP system do major luxury groups use?
SAP S/4HANA is the most widely deployed enterprise ERP across major luxury groups including LVMH, Ricémont, and Kering. Infor CloudSuite Fashion is used by several luxury fashion houses. Microsoft Dynamics 365 has a growing presence in the luxury and premium segment. Independent luxury brands below $100M revenue frequently use NetSuite or Dynamics 365 Business Central with luxury-specific configurations.
How does ERP handle after-sales service and repair management for luxury goods?
ERP after-sales service modules create a repair order linked to the serialised item record, capturing the reported defect, parts required, atelier assignment, repair timeline, and cost against warranty or charged-repair basis. The client is updated at each stage, and the completed repair is recorded against the item's lifecycle history. This capability is critical for watches, jewellery, and leather goods where repair and restoration are brand value propositions.
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