Hospitality & Travel ERP
Hospitality and travel businesses operate on razor-thin margins with complex, time-sensitive inventory — guest rooms, covers, seats, and itineraries that expire the moment they go unsold. The right ERP platform unifies property management, point-of-sale, revenue management, and back-office accounting into a single system of record, giving operators the real-time visibility they need to maximize yield, control costs, and deliver exceptional guest experiences.
5
Sub-industries covered
25+
ERP vendors evaluated
3–12 months
Typical implementation
The hospitality and travel ERP market spans purpose-built property management systems with embedded financials through full-suite enterprise platforms serving global hotel chains, restaurant groups, destination resorts, travel management companies, and event venues. Modern hospitality ERP extends well beyond traditional back-office accounting to encompass channel management, rate optimization, food-and-beverage cost control, crew scheduling, and customer loyalty management. Choosing the right solution requires matching your operational model — independent property, franchise, management company, or multi-brand portfolio — with a vendor whose modules and integrations align to your specific sub-vertical.
Browse by Sub-Industry
Hotels
ERP and PMS solutions for independent hotels, hotel groups, and branded properties
Restaurants & Food Service
ERP and back-office platforms for restaurant groups, QSR chains, and food service operators
Resorts
ERP for destination resorts, all-inclusive properties, ski resorts, and golf resorts
Travel Agencies
ERP and mid-office platforms for travel management companies, leisure agencies, and OTAs
Event Management
ERP and event management platforms for conference centers, convention venues, and event companies
Top ERP Vendors for Hospitality & Travel
Related Research & Guides
Frequently Asked Questions
What makes hospitality ERP different from generic ERP?
Hospitality ERP includes modules designed specifically for the industry: property management system (PMS) integration, rate and revenue management, food-and-beverage cost control, housekeeping and maintenance scheduling, and channel distribution. Generic ERP platforms require heavy customization to replicate these capabilities, whereas purpose-built hospitality ERP delivers them out of the box with pre-built interfaces to GDS networks, OTAs, and POS systems.
Should a hotel group use a standalone PMS or an integrated ERP?
Smaller independent properties often start with a standalone PMS connected to accounting software via integration middleware. Hotel groups with more than five properties, complex ownership structures, or significant food-and-beverage and spa revenue generally benefit from a unified ERP — such as Oracle Hospitality OPERA Cloud, Infor CloudSuite Hospitality, or M3 Accounting — that consolidates PMS data, financials, and reporting across all entities without manual reconciliation.
How long does a hospitality ERP implementation typically take?
Single-property implementations with a focused scope typically go live in 3–6 months. Multi-property rollouts for mid-market hotel groups usually require 6–9 months. Enterprise-scale deployments for large chains or diversified hospitality groups with complex ownership structures, international operations, and legacy system migrations commonly span 9–18 months.
What is revenue management and does ERP replace dedicated revenue management software?
Revenue management involves dynamically pricing rooms, covers, or seats based on demand, competitor rates, and historical patterns to maximize yield. Most hospitality ERP platforms provide foundational rate management tools, but large operations typically integrate specialized revenue management systems (RMS) such as IDeaS G3 or Duetto alongside the ERP. The ERP serves as the financial and operational backbone, while the RMS drives rate recommendations.
Which ERP vendors are strongest for independent and boutique hotels?
Cloudbeds, Maestro PMS with integrated accounting, and Sage Intacct (paired with a PMS) are popular choices for independent and boutique hotels. These platforms offer cloud-based deployment, transparent pricing, and pre-built OTA integrations without the complexity or cost of enterprise platforms. NetSuite is also gaining traction with growing independent and lifestyle hotel brands that need robust multi-entity financials.
How much does hospitality ERP cost?
SMB hospitality operators (single properties or small groups) should budget $15,000–$100,000 annually for software and implementation. Mid-market hotel groups or restaurant chains typically invest $100,000–$500,000 per year including implementation. Enterprise deployments for large chains or diversified groups can range from $500,000 to several million dollars depending on property count, module scope, and integration complexity.
What integrations are critical for hospitality ERP?
The most critical integrations are with the PMS (if separate), POS systems for food and beverage, global distribution systems (GDS) and OTAs for room distribution, payroll and workforce management platforms, and customer loyalty programs. Procurement and inventory integrations are particularly important for food-and-beverage-heavy operations. Cloud-based hospitality ERP platforms increasingly offer pre-built API connectors to reduce integration cost and time.
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