ERP Software for Hotels
Hotels operate with a uniquely perishable inventory — every unsold room-night is revenue lost forever. ERP systems for hotels must unify front-desk property management, rate and channel management, food-and-beverage accounting, housekeeping, maintenance, and multi-entity financials into a single platform. Whether you manage a single independent property or a portfolio of branded and managed hotels, the right ERP is the foundation for yield optimization and operational excellence.
Compare ERP Systems for Hotels
Select up to 4 ERP vendors to compare side by side. Filtered to show systems with strong hotels capabilities.
Key Challenges for Hotels
Reconciling PMS reservation data with back-office financial ledgers across multiple entities and ownership structures
Managing dynamic room pricing across direct channels, OTAs, and GDS without rate parity violations
Controlling food-and-beverage costs across restaurant, banquet, and minibar operations within the hotel
Tracking and allocating shared-service costs (laundry, maintenance, utilities) accurately across revenue centers
Producing owner statements and management-company reports on a timely basis for complex ownership structures
Maintaining compliance with franchise brand standards while adapting ERP workflows to local operating requirements
Forecasting demand and staffing levels accurately to control labor costs without degrading guest satisfaction scores
Best Hotels ERP for SMBs
Recommended for companies with $10M–$250M revenue and 10–200 employees.
Sage Intacct
mid-rangeCloud-based multi-entity financials with hospitality-specific chart of accounts and strong PMS integration capabilities
Best for: Independent hotels and small hotel groups (2–15 properties)
NetSuite
mid-rangeUnified ERP with native multi-subsidiary management, suitable for growing hotel groups needing consolidated reporting
Best for: Growing independent and lifestyle hotel brands (3–20 properties)
Infor HMS
mid-rangePurpose-built hotel management system with integrated accounting modules designed for mid-market hotel operations
Best for: Mid-market independent and boutique hotels needing an all-in-one PMS and accounting platform
M3 Accounting
mid-rangeHotel-specific accounting and analytics platform widely used by hotel management companies for owner reporting
Best for: Hotel management companies and ownership groups requiring hospitality-specific financial reporting
Maestro PMS
mid-rangeOn-premise and cloud PMS with integrated modules for front desk, sales, catering, and financial reporting
Best for: Independent and boutique hotels seeking a self-contained PMS with accounting integration
Cloudbeds
budgetAll-in-one cloud platform combining PMS, channel manager, and booking engine with basic financial reporting
Best for: Small independent hotels, B&Bs, and boutique properties (under 100 rooms) new to cloud PMS
Best Hotels ERP for Enterprise
Recommended for companies with $250M+ revenue and complex multi-site operations.
Oracle Hospitality OPERA Cloud
enterpriseIndustry-leading cloud PMS with integrated financial management, multi-property capabilities, and the broadest ecosystem of hospitality integrations
Best for: Large hotel chains, branded portfolios, and full-service luxury properties
SAP S/4HANA
enterpriseFull-suite enterprise ERP with hospitality industry add-ons for large, diversified hospitality groups requiring deep financial and procurement capabilities
Best for: Diversified hospitality conglomerates with complex ownership, real estate, and financial reporting requirements
Infor CloudSuite Hospitality
enterpriseCloud-based enterprise suite combining HMS, financial management, and analytics designed specifically for hotel chains
Best for: Mid-to-large hotel chains and management companies operating 20+ properties
Microsoft Dynamics 365
enterpriseFlexible enterprise ERP with hospitality ISV extensions and deep integration with Microsoft productivity tools
Best for: Hotel groups and hospitality companies already invested in the Microsoft ecosystem seeking a customizable ERP backbone
Essential ERP Capabilities for Hotels
PMS integration with automated night-audit journal entries and real-time revenue posting
Multi-entity financial consolidation across owned, leased, managed, and franchised properties
Revenue management rate interfaces connecting to GDS, OTAs, and direct booking channels
Food-and-beverage cost accounting with recipe costing, purchase order management, and variance reporting
Owner statement generation with management fee calculations and distribution waterfall tracking
Housekeeping and maintenance work order management integrated with room status and guest services
Payroll and labor management with tip allocation, overtime tracking, and union contract compliance
Accounts payable automation with three-way matching and vendor portal for hospitality suppliers
Capital expenditure tracking and depreciation management for furniture, fixtures, and equipment (FF&E)
Consolidated business intelligence dashboards covering RevPAR, GOP, ADR, and occupancy by property
Hotels ERP Cost Ranges
SMB
$18,000–$75,000
5–25 users, 1–5 properties
Implementation: $15,000–$60,000
Mid-Market
$75,000–$350,000
25–150 users, 5–25 properties
Implementation: $80,000–$400,000
Enterprise
$350,000–$2,000,000+
150+ users, 25+ properties
Implementation: $500,000–$3,000,000+
Implementation Considerations
PMS data migration and historical reservation data conversion must be planned carefully to preserve revenue reporting continuity
Night-audit interface design between PMS and ERP general ledger is the highest-risk integration and requires thorough testing before go-live
Multi-entity chart of accounts design must accommodate ownership-level, management-company-level, and brand-level reporting simultaneously
Staff training should be scheduled around low-occupancy periods to minimize guest-facing disruption during system transition
Franchise brand standard reporting requirements and mandated system integrations must be validated with the brand before ERP selection
Frequently Asked Questions
What is the difference between a PMS and a hotel ERP?
A property management system (PMS) handles front-of-house operations: reservations, check-in/check-out, room assignments, and guest profiles. A hotel ERP encompasses the PMS (or integrates with it) and adds full back-office financial management, multi-entity accounting, procurement, payroll, and business intelligence. Larger hotel groups need both working in concert, while smaller independent properties sometimes use a single platform that combines PMS with light financial modules.
Which hotel ERP system is best for a management company?
M3 Accounting is purpose-built for hotel management companies and is widely used for owner reporting, management fee calculations, and multi-property financial consolidation. Sage Intacct is another strong choice for management companies that need robust multi-entity accounting. For large management companies with complex operations, Infor CloudSuite Hospitality or Oracle Hospitality OPERA Cloud with Financial Management provide enterprise-grade capabilities.
How does hotel ERP handle PMS integration?
Most hotel ERP platforms integrate with PMS systems via a nightly interface that posts daily revenue summaries from the PMS night audit into the ERP general ledger. Modern cloud platforms increasingly offer real-time API integrations that post transactions continuously. The interface maps PMS revenue categories (room revenue, food and beverage, spa, parking) to ERP GL accounts by department and revenue center, enabling detailed departmental profit-and-loss reporting.
Can hotel ERP manage multiple ownership structures on one platform?
Yes. Modern hotel ERP platforms such as Sage Intacct, NetSuite, M3, and Oracle Hospitality Financial Management support multiple legal entities, ownership structures, and management agreements within a single system. Each property can have its own chart of accounts, reporting currency, and owner statement template while consolidating into portfolio-level financial statements for the management company or holding entity.
What is RevPAR and how does hotel ERP track it?
RevPAR (Revenue Per Available Room) is the primary performance metric for hotels, calculated by dividing total room revenue by the number of available room-nights. Hotel ERP platforms with PMS integration automatically calculate RevPAR alongside ADR (Average Daily Rate) and occupancy percentage, typically displayed on real-time dashboards. These metrics can be segmented by room type, market segment, booking channel, and property for benchmarking.
How does hotel ERP handle food-and-beverage accounting?
Hotel ERP systems track F&B costs through integrated inventory and procurement modules that manage recipe costing, purchase orders, receiving, and variance analysis. Daily F&B revenue is posted from the POS system into the ERP by outlet and meal period. Cost-of-goods reporting shows actual versus theoretical food cost percentages, enabling managers to identify waste, theft, or recipe compliance issues. Larger properties also use integrated banquet management modules for event catering cost tracking.
Is cloud-based hotel ERP suitable for luxury full-service properties?
Yes. Cloud-based hotel ERP platforms including Oracle Hospitality OPERA Cloud and Infor CloudSuite Hospitality are deployed at large full-service and luxury properties globally. Cloud deployment offers operational resilience, automatic updates, and remote access for corporate management teams. Luxury properties may require additional configuration for complex revenue centers (spa, golf, marina) and sophisticated owner reporting, but leading cloud platforms fully support these requirements.
How long does it take to implement hotel ERP for a multi-property group?
A single-property hotel ERP implementation typically takes 3–6 months. Multi-property rollouts for groups of 5–25 properties usually span 6–12 months using a phased approach that goes live property by property. Large enterprise deployments for chains with 25+ properties commonly take 12–18 months, with dedicated project management, data migration planning, and parallel-running of legacy systems during the transition period.
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