ERP Software for Resorts
Resorts generate revenue from a far broader set of activities than traditional hotels — rooms, dining, spa, golf, ski lifts, activities, retail, and event facilities all contribute to total revenue per guest. ERP systems for resorts must manage complex multi-revenue-center accounting, activity and tee-time reservation systems, membership programs, and the significant seasonal demand swings that define resort operations.
Compare ERP Systems for Resorts
Select up to 4 ERP vendors to compare side by side. Filtered to show systems with strong resorts capabilities.
Key Challenges for Resorts
Consolidating revenue and cost data from multiple revenue centers — lodging, F&B, spa, golf, activities, retail — into a unified financial picture
Managing seasonal demand volatility that can swing occupancy from near-zero to 100% occupancy within a single property year
Pricing and yielding across bundled all-inclusive packages where individual component values must still be tracked for financial reporting
Operating and accounting for complex membership programs including initiation fees, dues recognition, and member charge accounts
Coordinating activity reservations (golf tee times, spa appointments, ski lessons, tours) across multiple booking systems within one resort
Managing large-scale F&B operations across multiple outlets including poolside service, room service, and multiple signature restaurants
Tracking and depreciating significant fixed assets across large resort footprints including ski lifts, golf courses, and marina equipment
Best Resorts ERP for SMBs
Recommended for companies with $10M–$250M revenue and 10–200 employees.
Maestro PMS
mid-rangeIntegrated resort management suite with modules for spa, activities, golf, and front desk in a single platform suitable for independent resorts
Best for: Independent and boutique resorts (under 300 rooms) seeking an all-in-one resort management platform
Cloudbeds
budgetCloud-based PMS with channel management and basic activity management for smaller resort properties
Best for: Small independent resorts and eco-lodges seeking affordable cloud PMS with OTA connectivity
Agilysys
mid-rangeHospitality-specific technology company offering PMS, POS, and activity management solutions designed for resort operations
Best for: Mid-market resorts with significant F&B and activity revenue seeking integrated hospitality technology
Sage Intacct
mid-rangeCloud accounting platform with multi-entity support and project accounting suitable for complex resort financial structures
Best for: Resort ownership and management companies needing robust multi-entity accounting alongside a separate PMS
M3 Accounting
mid-rangeHotel-specific accounting and analytics platform used by resort management companies for detailed departmental profit-and-loss reporting
Best for: Resort management companies and ownership groups requiring hospitality-specific financial reporting across multiple properties
NetSuite
mid-rangeScalable cloud ERP with multi-entity consolidation and project management modules for complex resort ownership structures
Best for: Growing resort groups and lifestyle hospitality companies needing a flexible ERP that scales with portfolio expansion
Best Resorts ERP for Enterprise
Recommended for companies with $250M+ revenue and complex multi-site operations.
Oracle Hospitality OPERA Cloud
enterpriseEnterprise PMS with integrated resort modules covering spa, activities, golf, and multi-outlet F&B, with the broadest third-party integration ecosystem
Best for: Large branded resorts, luxury destination properties, and resort chains requiring enterprise-grade PMS capabilities
SAP S/4HANA
enterpriseEnterprise ERP for large, diversified resort and leisure groups requiring deep financials, procurement, and real estate asset management
Best for: Diversified resort and leisure conglomerates with complex real estate, membership, and financial reporting requirements
Infor CloudSuite Hospitality
enterpriseCloud enterprise hospitality suite with native support for resort multi-revenue-center operations and complex ownership reporting
Best for: Mid-to-large resort chains and management companies operating multiple full-service destination properties
Microsoft Dynamics 365
enterpriseEnterprise ERP with resort ISV extensions and Power BI analytics for complex resort financial and operational reporting
Best for: Large resort groups seeking a highly customizable ERP backbone with strong analytics and Microsoft ecosystem integration
Essential ERP Capabilities for Resorts
Multi-revenue-center accounting with departmental P&L reporting across lodging, F&B, spa, golf, ski, retail, and activities
All-inclusive package revenue allocation and component-level cost tracking for bundled stay products
Membership management including initiation fee recognition, annual dues billing, member charge accounts, and member financial reporting
Activity and tee-time reservation system integration with billing and revenue posting
Spa management integration covering appointment scheduling, retail product inventory, and service cost analysis
Seasonal demand forecasting and dynamic pricing tools for lodging and ancillary services
Fixed asset tracking and depreciation for large-footprint resort infrastructure including lifts, courses, and marina facilities
Group and convention sales management with contract, rooming list, and event billing workflows
Multi-currency and multi-entity financial consolidation for international resort ownership structures
Real-time resort performance dashboards covering RevPAR, total revenue per available room (TRevPAR), and ancillary capture rates
Resorts ERP Cost Ranges
SMB
$25,000–$100,000
10–30 users, 1–3 properties
Implementation: $20,000–$80,000
Mid-Market
$100,000–$450,000
30–120 users, 3–10 properties
Implementation: $100,000–$500,000
Enterprise
$450,000–$3,000,000+
120+ users, 10+ properties
Implementation: $600,000–$4,000,000+
Implementation Considerations
Multi-revenue-center chart of accounts design is significantly more complex for resorts than for single-product hotels and requires deep pre-implementation planning
Membership fee recognition often requires consultation with auditors to establish proper deferred revenue treatment under ASC 606 before system configuration
Activity booking system integrations (golf tee times, spa, ski) must be mapped and tested carefully as these systems vary widely by vendor and vintage
Seasonal business patterns mean go-live timing is critical — implementations should target shoulder seasons to allow staff to learn the system during lower-pressure periods
F&B outlet complexity at full-service resorts typically requires more extensive recipe costing and POS integration work than at traditional hotels
Frequently Asked Questions
What is TRevPAR and why is it important for resort ERP?
TRevPAR (Total Revenue Per Available Room) captures all revenue generated per available room — lodging, dining, spa, golf, retail, and activities — rather than just room revenue measured by RevPAR. Resort ERP systems that integrate data from all revenue centers enable TRevPAR reporting, which is the most meaningful performance metric for full-service and all-inclusive resort operations where ancillary revenue often exceeds room revenue.
How does resort ERP handle all-inclusive package pricing?
Resort ERP systems allocate all-inclusive package revenue across component revenue centers (rooms, F&B, activities, spa) using pre-defined allocation percentages that satisfy accounting requirements while reflecting the economic value of each component. This allows departmental P&L reporting to remain meaningful even when guests pay a single bundled rate. The allocation methodology must be agreed with the resort's auditors and configured in the ERP before go-live.
Which ERP system is best for a ski resort?
Ski resorts present unique ERP challenges including lift ticket and season pass revenue recognition, ski school scheduling, rental equipment inventory, and extreme seasonal demand patterns. Infor HMS and Oracle Hospitality OPERA Cloud are used at large ski resorts for lodging and F&B operations. Ski-lift and ticketing operations are typically managed by specialist platforms such as Siriusware or Intouch POS integrated with the resort ERP for consolidated financial reporting.
How does resort ERP manage membership programs?
Resort ERP systems manage club memberships by tracking member profiles, processing initiation fees (with appropriate deferred revenue recognition for multi-year or lifetime memberships), billing annual dues, managing member charge accounts that settle monthly, and producing member-specific financial statements. Membership modules also support transfer and resignation workflows, waiting list management, and member equity tracking for equity club structures.
Can resort ERP handle multi-currency operations for international properties?
Yes. Enterprise resort ERP platforms including Oracle Hospitality Financial Management, SAP S/4HANA, NetSuite, and Sage Intacct all support multi-currency transaction processing and financial consolidation. International resort operations can transact in local currencies while consolidating into a reporting currency for ownership-level financial statements. These platforms also handle foreign exchange revaluation and gain/loss reporting on intercompany balances.
What is the best approach to ERP implementation for a large destination resort?
Large destination resorts benefit most from a phased implementation that prioritizes the highest-value workflows first. A typical phasing approach starts with core accounting and PMS integration (months 1–3), then adds F&B cost management and AP automation (months 4–6), followed by activity management integrations and advanced reporting (months 7–9). Going live in all areas simultaneously at a complex resort creates unacceptable operational risk.
How does resort ERP handle group and convention business?
Resort ERP systems manage group and convention business through integrated sales and catering modules that handle the full contract-to-billing lifecycle: generating proposals and contracts, managing room blocks and attrition, tracking meeting room and banquet event revenue, billing master accounts, and applying group rate codes to the PMS. Financial management modules then roll up group revenue into departmental P&L reports by account and event type.
How do resorts handle F&B inventory given multiple outlets and high volume?
Full-service resorts manage F&B inventory through centralized commissary or storeroom operations that receive all food and beverage goods, then issue to individual outlets. Resort ERP platforms with integrated inventory modules support multi-location par-level management, outlet-level usage tracking, waste and spoilage recording, and theoretical-versus-actual variance reporting by outlet. Recipe costing modules establish theoretical cost standards against which actual outlet performance is measured.
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