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Microsoft Dynamics 365 Pricing & Costs 2026

Modular ERP + CRM tightly integrated with Microsoft 365. Understand the full cost of Microsoft Dynamics 365 including licensing, implementation, support, and total cost of ownership — and get a personalised quote in minutes.

Best for: Mid-to-large companies in the Microsoft ecosystem

Per-User Subscription Pricing

This ERP uses named-user or concurrent-user licensing. You pay a monthly or annual fee for each person who accesses the system. Cost scales directly with headcount — adding users increases your subscription. Most cloud ERPs use this model. Negotiating based on committed user count and contract length typically secures better rates. Be sure to understand which users need 'full' access vs 'limited' access, as vendors often price these tiers differently.

Microsoft Dynamics 365 Pricing Breakdown

Pricing ModelPer-user subscription
Starting Price$70/user/mo
Per-User Range$70 – $210/user/month
Typical Total TCO$150K–$1M+
Implementation Cost$30,000 – $2,000,000
Annual Support / MaintenanceIncluded in subscription
Implementation Timeline6–14 months

About Microsoft Dynamics 365 Pricing

Microsoft Dynamics 365 pricing depends heavily on which apps are licensed. Business Central (SMB) starts at $70/user/month (Essentials) or $100/user/month (Premium). Enterprise apps — Finance ($180/user/mo), Supply Chain Management ($180/user/mo) — target larger organisations. Attach licences for additional apps are discounted when bundled. Azure infrastructure and Power Platform costs may add to the total.

What Drives Microsoft Dynamics 365 Pricing?

  • 1Which Dynamics 365 app (Business Central vs Finance vs SCM vs Project Operations)
  • 2Essentials vs Premium licence tier for Business Central
  • 3Attach licensing for bundled additional apps
  • 4Microsoft Azure compute costs for cloud hosting
  • 5Power Platform (Power BI, Power Automate) add-ons
  • 6Partner implementation and customisation costs

Microsoft Dynamics 365 Module Availability & Pricing Impact

Each additional module increases your Microsoft Dynamics 365 subscription cost. Modules rated “Strong” are core capabilities; “Basic” modules may require add-ons or third-party integrations.

Finance & Accountingstrong
Manufacturingstrong
Supply Chainstrong
CRMstrong
HR & Payrollstrong
Project Managementstrong
Inventory Managementstrong
Procurementstrong
Warehouse Managementstrong
Ecommercemoderate
Business Intelligencestrong
Quality Managementmoderate
Field Servicestrong
Asset Managementstrong

Microsoft Dynamics 365 Pros & Cons

Advantages

  • Seamless integration with Microsoft 365, Teams, and Power BI
  • Modular — buy only the apps you need (Finance, SCM, Sales, etc.)
  • Strong field service and project operations modules
  • Copilot AI features across all modules

Considerations

  • Per-app licensing can get expensive when stacking modules
  • Implementation complexity varies widely by partner
  • Customisation via extensions can become hard to maintain
  • Some modules (Commerce) still maturing

Microsoft Dynamics 365 Pricing FAQs

How much does Microsoft Dynamics 365 cost per user?
Dynamics 365 Business Central Essentials costs $70/user/month and Premium $100/user/month. Enterprise applications — Finance, Supply Chain Management — are $180/user/month each. When bundling multiple Dynamics 365 apps, 'attach' pricing reduces the second app to $30/user/month, significantly lowering total cost for organisations needing multiple modules.
What is the implementation cost for Dynamics 365?
Dynamics 365 implementation costs range from $30,000 for a simple Business Central Financial rollout to $2M+ for a global Finance + Supply Chain enterprise deployment. Average Business Central implementations cost $75,000–$300,000. Enterprise Dynamics 365 Finance and SCM deployments typically run $300,000–$1.5M.
How does Dynamics 365 Business Central differ from Dynamics 365 Finance in pricing?
Business Central is Microsoft's mid-market ERP priced at $70–$100/user/month targeting businesses with 50–500 employees. Dynamics 365 Finance and Supply Chain Management are enterprise-grade apps targeting 500+ employee organisations at $180/user/month each. The functionality, scalability, and implementation complexity differ substantially between the two tiers.
Are there additional Microsoft costs beyond the Dynamics 365 licence?
Yes. Common additional costs include: Microsoft Azure hosting (if self-hosted), Power BI Premium for advanced analytics, Power Automate for workflow automation, Microsoft 365 licences (if not already held), and Dynamics 365 Customer Insights or Marketing. Total Microsoft ecosystem costs often exceed the ERP licence cost by 30–50%.
Can I negotiate Dynamics 365 pricing?
Dynamics 365 pricing can be negotiated through Microsoft's enterprise licensing agreements (EA, ELA, CSP). Volume discounts, multi-year commitments, and bundling with Microsoft 365 or Azure often unlock meaningful savings. Microsoft Dynamics partners can also offer promotional pricing and implementation package deals.

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