Retail ERP Systems

ERP Software for Retail

Retail ERP systems allow you to manage complex supply chains, multiple sales channels and products to maximise effiicienciess, customer satisfaction and profitability.

At ERP Research we provide independent advice and analysis for retail ERP systems and software. Find out which is the best retail ERP for your business below.

 

 

 

 

 

 

 

 

Top 10 ERP Systems For Retail Report

Learn everything you need to know about the best ERP solutions for retail in our detailed solution comparison report.

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best erp for retail

Best Retail ERP for Small & Midsized Businesses

ERP software for small (SMB) retail companies needs to cater for flexibility and growth, whilst keeping costs as low as possible. Which are some of the most popular ERP systems for small and medium sized retail businesses?

Retail ERP Systems

oracle-netsuite-logo-enterprise-resource-planning-system

Oracle Netsuite | $$$$$

Oracle Netsuite is a SaaS Cloud ERP solution that provides great flexibility and scalability for growing retailers. The solution covers multichannel sales, planning, inventory management and supply chain in one Cloud hosted ERP solution with a large ecosystem.

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Retail ERP Systems

sap-business-one-logo-1-1

SAP Business One | $$$$$

SAP Business One is a popular ERP solution for retailers in multiple industries including fashion, food and beverages and more. The SMB ERP solution offers several industry specific packages to handle niche requirements, offering breadth and depth to retailers.

Read More
Retail ERP System

infor-software-erp-system-solutions-enterprise-resource-planning-software

Infor CloudSuite Industrial (Syteline) | $$$$$

Infor CloudSuite Industrial (CSI) is well suited to small and medium sized retail companies and retailers looking for a cost effective enterprise resource planning solution with a breadth and depth of ERP capabilities. 

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Retail ERP Systems

brightpearl-erp-it-solutions-enterprise-resource-planning

Brightpearl | $$$$$

Brightpearl, by Sage is a commonly used system by online and traditional, growing retail companies. The system is ideal for multichannel businesses that sell via multiple sales channels and simplifies stock, order management and more.

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Retail ERP Systems

acumatica-erp-it-solutions-enterprise-resource-planning

Acumatica | $$$$$

Acumatica is a popular solution for companies in the retail industry and provides powerful stock and warehouse management capabilities, as well as financial management and accounting.

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Best Retail ERP for Growing & Large Enterprises

ERP for large multinational retail companies that are already well established brings more functionality and greater flexibility. Below are popular ERP systems for retail companies that are mature:

ERP for Retail

microsoft-dynamics-365-finance-&-operations-erp-system-solutions-enterprise-resource-planning-software

Microsoft Dynamics 365 | $$$$$

Microsoft Dynamics 365 has been the ERP of choice for some of the hottest names in retail. With the increasing importance of customer satisfaction and customer experience in the space, Microsofts integrated platform is the front & back office for many retailers.

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ERP for Retail

SAP-S4HANA

SAP S/4 HANA | $$$$$

SAP S/4 HANA and its predecessor ECC6 powers some of the largest retail brands in the world, as well as some of the hottest scale-ups. With SAP's acquisition of Hybris (now SAP Commerce Cloud), SAP also enables multichannel engagement.

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ERP for Retail

oracle-enterprise-resource-planning-cloud-erp-system-solutions-enterprise-resource-planning-software

Oracle ERP Cloud | $$$$$

Oracle ERP Cloud caters for large and growing retail companies well with its integrated suite of functionality covering everything from enterprise performance management to supply chain, finance, stock & SKU management and more.

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Cloud Retail ERP Software

ERP for large multinational retail companies that are already well established brings more functionality and greater flexibility. Below are popular ERP systems for retail companies that are mature:

Retail ERP Software

oracle-netsuite-logo-enterprise-resource-planning-system

Oracle Netsuite | $$$$$

Oracle Netsuite is a SaaS Cloud ERP solution that provides great flexibility and scalability for growing retailers. The solution covers multichannel sales, planning, inventory management and supply chain in one Cloud hosted ERP solution with a large ecosystem.

Read More
Retail ERP Software

SAP-S4HANA

SAP S/4 HANA | $$$$$

SAP S/4 HANA and its predecessor ECC6 powers some of the largest retail brands in the world, as well as some of the hottest scale-ups. With SAP's acquisition of Hybris (now SAP Commerce Cloud), SAP also enables multichannel engagement.

Read More
Retail ERP Software

oracle-enterprise-resource-planning-cloud-erp-system-solutions-enterprise-resource-planning-software

Oracle ERP Cloud | $$$$$

Oracle ERP Cloud caters for large and growing retail companies well with its integrated suite of functionality covering everything from enterprise performance management to supply chain, finance, stock & SKU management and more.

Read More
Retail ERP Software

infor-software-erp-system-solutions-enterprise-resource-planning-software

Infor CloudSuite Industrial (Syteline) | $$$$$

Infor CloudSuite Industrial (CSI) is well suited to small and medium sized retail companies and retailers looking for a cost effective enterprise resource planning solution with a breadth and depth of ERP capabilities. 

Read More
Retail ERP Software

microsoft-dynamics-365-finance-&-operations-erp-system-solutions-enterprise-resource-planning-software

Microsoft Dynamics 365 | $$$$$

Microsoft Dynamics 365 has been the ERP of choice for some of the hottest names in retail. With the increasing importance of customer satisfaction and customer experience in the space, Microsofts integrated platform is the front & back office for many retailers.

Read More
Retail ERP Software

sap-business-one-logo-1-1

SAP Business One | $$$$$

SAP Business One is a popular ERP solution for retailers in multiple industries including fashion, food and beverages and more. The SMB ERP solution offers several industry specific packages to handle niche requirements, offering breadth and depth to retailers.

Read More

SAP Business One

SAP Business One is a comprehensive ERP (Enterprise Resource Planning) solution designed for small to mid-sized businesses. It provides a range of features and capabilities that can be used to manage various aspects of a retail business, including inventory management, sales and purchasing, customer management, financial management, and more. Here are some ways in which SAP Business One can be used as a retail ERP:

  1. Inventory Management: Retail businesses need to keep track of their inventory levels to ensure that they always have the right products in stock. SAP Business One provides a range of inventory management tools, including real-time tracking, automated replenishment, and inventory valuation. These tools can help retail businesses optimize their inventory levels, reduce stock-outs, and improve order fulfillment.

  2. Sales and Purchasing: SAP Business One allows retail businesses to manage their sales and purchasing processes in a streamlined and efficient manner. The system provides sales order management, purchase order management, and supplier management capabilities that can help businesses manage their orders, track their deliveries, and maintain accurate records of their transactions.

  3. Customer Management: Retail businesses need to build and maintain strong relationships with their customers to succeed. SAP Business One provides customer relationship management (CRM) capabilities that enable businesses to track customer interactions, analyze customer data, and create targeted marketing campaigns. These features can help businesses improve customer satisfaction and retention.

  4. Financial Management: SAP Business One provides financial management tools that allow retail businesses to manage their finances with ease. The system provides features such as general ledger accounting, accounts payable and receivable management, and financial reporting. These tools can help businesses maintain accurate financial records and make informed financial decisions.

  5. Analytics and Reporting: Retail businesses need to track and analyze their performance to identify areas for improvement. SAP Business One provides analytics and reporting tools that enable businesses to generate real-time reports on various aspects of their operations, including sales, inventory, and financial performance. These tools can help businesses identify trends, optimize their processes, and make data-driven decisions.

Infor CloudSuite Industrial

Infor CloudSuite Industrial (CSI) is an enterprise resource planning (ERP) software designed to support complex manufacturing and supply chain operations. While it is primarily geared towards manufacturers, there are several ways in which retailers can benefit from using the software.

  1. Supply Chain Management: One of the key features of CSI is its ability to manage supply chain operations. This includes demand planning, procurement, inventory management, and logistics management. Retailers can use the software to streamline their supply chain processes and ensure that they have the right products in the right place at the right time.

  2. Order Management: CSI can also help retailers manage their orders and track their fulfillment. This includes managing customer orders, sales orders, purchase orders, and work orders. Retailers can use the software to optimize their order management processes and ensure that they are fulfilling orders as efficiently as possible.

  3. Financial Management: CSI has robust financial management capabilities that can help retailers manage their finances. This includes managing accounts payable and receivable, general ledger, and financial reporting. Retailers can use the software to get a better understanding of their financial performance and make more informed decisions about their business.

  4. Data Analytics: CSI has built-in data analytics capabilities that can help retailers analyze their sales and inventory data. This can help retailers make more informed decisions about their product offerings, pricing, and promotions. Retailers can use the software to identify trends and opportunities in their data and make data-driven decisions about their business.

Oracle NetSuite

NetSuite ERP can be a powerful tool for a retail business, providing a range of features to help manage inventory, sales, customer data, and more. Here are some ways NetSuite ERP can be used in a retail business:

  1. Inventory management: NetSuite ERP can help retail businesses manage their inventory levels, track stock movements, and forecast demand. This can be especially useful for businesses with multiple locations, as it can help ensure that the right products are in the right place at the right time.

  2. Sales tracking: NetSuite ERP can help retail businesses track their sales across all channels, including in-store, online, and mobile. This can provide valuable insights into which products are selling well, which promotions are working, and which channels are most effective.

  3. Customer management: NetSuite ERP can help retail businesses manage their customer data, including contact information, order history, and preferences. This can be used to personalize marketing campaigns, improve customer service, and increase customer loyalty.

  4. Financial management: NetSuite ERP can help retail businesses manage their finances, including accounting, billing, and payments. This can provide a comprehensive view of the business's financial health, and help ensure that payments are processed accurately and on time.

  5. Supply chain management: NetSuite ERP can help retail businesses manage their supply chain, including sourcing, procurement, and vendor management. This can help ensure that the business has access to the products it needs, at the right price and quality.

Microsoft Dynamics 365

NetSuite ERP can be a powerful tool for a retail business, providing a range of features to help manage inventory, sales, customer data, and more. Here are some ways NetSuite ERP can be used in a retail business:

  1. Inventory management: NetSuite ERP can help retail businesses manage their inventory levels, track stock movements, and forecast demand. This can be especially useful for businesses with multiple locations, as it can help ensure that the right products are in the right place at the right time.

  2. Sales tracking: NetSuite ERP can help retail businesses track their sales across all channels, including in-store, online, and mobile. This can provide valuable insights into which products are selling well, which promotions are working, and which channels are most effective.

  3. Customer management: NetSuite ERP can help retail businesses manage their customer data, including contact information, order history, and preferences. This can be used to personalize marketing campaigns, improve customer service, and increase customer loyalty.

  4. Financial management: NetSuite ERP can help retail businesses manage their finances, including accounting, billing, and payments. This can provide a comprehensive view of the business's financial health, and help ensure that payments are processed accurately and on time.

  5. Supply chain management: NetSuite ERP can help retail businesses manage their supply chain, including sourcing, procurement, and vendor management. This can help ensure that the business has access to the products it needs, at the right price and quality.

SAP S/4 HANA

SAP S/4HANA is an enterprise resource planning (ERP) software that can be used by retailers to manage their business operations, such as supply chain management, inventory management, financial management, and sales and distribution. Here are some ways retailers can use SAP S/4HANA:

  1. Omnichannel Retailing: Retailers can use SAP S/4HANA to manage their sales across multiple channels, including physical stores, e-commerce websites, mobile apps, and social media platforms. The software can provide real-time insights into sales and inventory data, allowing retailers to optimize their operations and improve customer experience.

  2. Inventory Management: SAP S/4HANA can help retailers manage their inventory levels and optimize their supply chain. The software can provide real-time visibility into inventory levels, demand, and supply, allowing retailers to make data-driven decisions about purchasing, stocking, and distribution.

  3. Financial Management: SAP S/4HANA can help retailers manage their financial operations, including accounting, budgeting, and forecasting. The software can provide real-time insights into financial data, allowing retailers to monitor their performance, identify areas for improvement, and make informed business decisions.

Some of the retail companies that use SAP S/4HANA include Adidas, Carrefour, Costco Wholesale, Levi Strauss & Co., Lidl, and Metro AG.

Retail ERP Modules & Functionality

Retail ERP software should allow you to reap many benefits, including unification of your front and back office processes. Which ERP modules and functionality are commonly used by retailers?

Accounting and Financials

Integrate your key business functions with ERP accounting and financials to ensure cost control and profitability across your retail business.

Purchasing

Enable compliance and cost control with retail ERP procurement modules and ensure your team uses preferred suppliers to optimise your spend.

Inventory Management

Monitor stock across multiple stores, warehouse and stock in transit with retail inventory management ERP. Initiate automatic reordering and delight retail customers.

Omnichannel Sales

Sell your products via your ecommerce store, social media, instore or through click and collect and unite this with your back office retail ERP modules.

Quality Management

Quality is key to provide the best customer experience to your retail customers. Ensure your products meet quality checks and decrease return rates.

Asset Management

Manage assets across your business including fixed assets, real estate and more with retail ERP.

Reporting and dashboards

Get one view of your retail business operation with inbuilt reporting and dashboards for your ERP solution across all stores and portals.

Expenses Management

Automate expenses requisitions and approvals for your sales team or R&D team within your ERP system.

Customer service

Review your customer service history and provide better cross-selling, up-selling and post-sale customer support to help deliver products more accurately.

Customisation

Flexible ERP software that's built on an open and extensible foundation, allowing you to choose the features that suit your business needs.

Mobility

Access your ERP data at any time so you're more available to customers and take advantage of unexpected opportunities as they surface.

Updates and maintenance

Backed by the consistency of market-leading vendors, ERP software regularly updates to ensure an optimal user experience.

Retail ERP Software FAQ

What is Retail ERP Software?

Retail enterprise resource planning (ERP) software enables businesses in the retail industry to unify all of their business processes and data into one system which streamlines operations and communication between different departments. For example, many retailers may operate multiple sales channels i.e. physical stores, ecommerce, plus operate multiple warehouses and complex supply chains dealing with multiple suppliers located across the world. Retail ERP systems enable a retail business to unify all of these different operations into one system with modules covering inventory, sales, finance, human resources and more rather than having to pass data manually across the business or from one system to another. 

What is the best ERP for the Retail industry?

The best ERP for retail businesses depends on the size, growth, profitability and make up of your retail organization. Many ERP vendors specialise or provide ERP solutions for the retail industry, including SAP, Oracle, Netsuite, Microsoft, Infor & more. At ERP Research, we believe that there is no single best ERP solution for the retail industry, as every retail business is different - so we'd recommend reviewing multiple retail ERP vendors when evaluating ERP solutions for your retail business.

For the best ERP systems for small retail businesses, check our recommendations here.

For large retail industry businesses, check our list of ERP recommendations here.

What is the best ERP for small retail businesses?

You can see some of our ERP recommendations for small retail businesses above, however some of the most popular ERP software for retail includes SAP, Microsoft, Netsuite and Infor.

What ERP modules & functionality do retailers use?

Retail companies use ERP software in different ways depending on their business model, size and IT landscape and strategy, however generally speaking, here is some of the key ERP modules and functionality used by retail businesses:

Finance & Accounting

ERP for retail enables retail companies to streamline and automate financial management across multiple locations, legal entities and stores to improve financial transparency and efficiencies. ERP for retail includes capabilities such as group reporting and consolidation, accounts payable, accounts recievable and general ledger functions as well as real time financial reporting & analytics.

Stock & Inventory Management

ERP software for retail needs strong stock and inventory management features to be able to cope with the fast turnover of stock within retail organizations.

Purchasing & Procurement

Retailers need robust capabilities for purchasing and procurement to gain industries of scale from their ERP for retail. ERP software for retail also needs to provide users tight control of spend to ensure profit margins are adhered to.

Sales & Customer Relationship Management

In the retail world, the fight to win and maintain customers is always intensifying. ERP software for retail can include, or integrate to best of breed sales and CRM systems such as Salesforce, Microsoft Dynamics and more. By doing this, all data about a customer can be quickly accessed from one customer 360 page including information such as purchase history, logistics and delivery information, service cases and more. This enables retail businesses to use ERP software to gain competitive advantage.

eCommerce

Customer Service

What are the Benefits of ERP for retailers?

ERP systems for retail provide multiple benefits that impact tangible and intangible KPIs for retailers.

1. Customer Satisfaction

When retailers can effortlessly pass data between departments, customer satisfaction ultimately increases as their queries and issues can be solved faster and day to day operations become more efficient and precise. Stock-outs can be avoided and retail customers can be delighted at every step of their customer journey.

2. Omnichannel Sales

Retail ERP software allows you to integrate sales data and orders from multiple channels such as retail point of sales, your e-commerce stores or from marketplaces such as eBay, Amazon and others. 

3. Inventory Management

ERP software for retail provides real-time stock management and inventory counts, allowing you to automate repetitive tasks such as procurement of low stock items, as well as provide real-time stock counts to your customers via your e-commerce portal. 

Which retail companies use ERP software?

Many retail companies large and small use ERP software. Retail & e-commerce users of ERP systems include the likes of Zalando, Sephora, Gap Inc,  Prada, Burberry and more.

How much does retail ERP cost?

Retial ERP software can vary in cost for both software and licenses. To get the costs for retail ERP systems, head to the top of this page and click on your chosen solution to find our pricing requests.

Comparing Retail ERP Software

At ERP Research we help companies in the retail industry to compare and evaluate ERP software that meets their business needs and requirements. We compare 100+ ERP solutions for several industries including retail and e-commerce. 

Compare Retail ERP Solutions

Find & Compare ERP Software for the Retail Industry

Use our free tool to find and compare the market leading ERP software and solutions for retail. See how ERP system solutions including Netsuite, Epicor, Infor & SAP stack up against the competition.

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