Infor CloudSuite Quality Management (QMS) Module
INFOR CLOUDSUITE QUALITY MANAGEMENT MODULE (QMS) OVERVIEW
Infor ERP is a comprehensive enterprise resource planning (ERP) system that integrates a variety of business functions, including quality management. Quality management within Infor ERP helps organizations manage and control quality processes to meet industry standards, enhance customer satisfaction, and improve business performance.
Quality Control: The quality control module of Infor ERP uses statistical techniques and other advanced methodologies to monitor production processes and detect potential issues. For example, you might use statistical process control to detect subtle shifts in production quality before they result in defective products. Similarly, you might use defect tracking to identify common points of failure in your manufacturing process. This module can help streamline your production and eliminate inefficiencies, ultimately leading to higher product quality and lower costs.
Audit Management: The audit management module in Infor ERP facilitates internal and external audits by providing comprehensive and detailed tracking of business processes. For instance, it allows you to schedule audits, track the completion of tasks, monitor the status of recommendations, and measure overall compliance with relevant industry standards. This information is presented in an intuitive and accessible format, making it easy to identify areas that need improvement. The ability to drill down into specific areas of your operations can provide valuable insights that drive continuous improvement.
Non-Conformance Management: Non-conformance management involves identifying, documenting, and taking corrective action when a product or process fails to meet specific criteria or standards. Infor ERP's non-conformance management capabilities allow for the creation of detailed non-conformance reports, including information about the problem's severity, its cause, the steps taken to correct it, and how to prevent it from recurring in the future. This can lead to better problem-solving and preventive measures, reducing the likelihood of similar issues arising in the future.
Document Control: Infor ERP’s document control module helps manage the lifecycle of critical documents. This includes standard operating procedures, work instructions, manuals, and more. The system ensures that any changes to these documents go through a proper review and approval process and that the latest approved version is readily accessible to all relevant parties. This module also keeps track of the revision history, so there's an auditable trail of who made changes, when, and why.
Compliance Management: This module helps organizations stay aligned with industry regulations and standards like ISO, FDA, etc. It offers tools to track updates to compliance requirements, document activities associated with compliance, and manage reporting. A crucial feature is traceability, which allows for full visibility into product lifecycles, making it easier to demonstrate compliance during audits.
Supplier Quality Management: This feature evaluates supplier performance, taking into account their delivery time, product quality, and overall reliability. It can manage and track any non-conformities associated with suppliers and initiate corrective actions where necessary. These assessments can help in making decisions about continuing or terminating supplier contracts and can contribute to improving the overall quality of your products.
Corrective and Preventive Actions (CAPA): This is a critical module for continuous improvement. Whenever a defect or a non-conformance is detected, the CAPA module guides teams through the process of finding the root cause, developing a corrective action plan, and monitoring the implementation of that plan. It also enables preventive actions, which are measures taken to eliminate the causes of potential non-conformities or other undesirable situations.
Risk Management: This feature provides a systematic approach to identifying, evaluating, and mitigating risks. Risk registers can be maintained for tracking identified risks and their status. Also, the system helps in developing risk mitigation plans and reviewing them periodically to ensure they are effective.
Change Management: This feature ensures that any changes in the process, whether they are a result of corrective actions, preventive actions, or business growth, are appropriately managed. It controls the process of requesting, planning, implementing, and reviewing changes in the system.
INFOR CLOUDSUITE QUALITY MANAGEMENT MODULE FAQ
What is Infor ERP Quality Management? Infor ERP Quality Management is a comprehensive solution designed to help organizations maintain the highest quality standards in their products and processes. It offers a range of features for quality control, audit management, non-conformance management, document control, compliance management, and more.
How does Infor ERP Quality Management aid in quality control? Infor ERP Quality Management uses advanced methodologies and statistical techniques to monitor and manage production quality. It supports the detection and tracking of potential issues, defect tracking, and can help improve efficiency and product quality, ultimately lowering costs.
How can I manage my audits using Infor ERP Quality Management? The system facilitates both internal and external audits, providing comprehensive tracking of business processes. It allows you to schedule audits, monitor the status of recommendations, track the completion of tasks, and measure overall compliance with relevant industry standards.
What is the non-conformance management feature in Infor ERP Quality Management? Non-conformance management in Infor ERP Quality Management involves identifying, documenting, and implementing corrective action when a product or process fails to meet specific criteria or standards. The system supports the creation of detailed non-conformance reports, including information about the problem's severity, cause, corrective action taken, and preventive measures.
Can Infor ERP Quality Management help with document control? Yes, Infor ERP Quality Management provides a document control module that manages the lifecycle of critical documents like standard operating procedures, work instructions, and manuals. It ensures that all changes to these documents undergo a proper review and approval process, and the latest approved version is accessible to relevant parties.
How does Infor ERP Quality Management help with regulatory compliance? The system offers a compliance management module that helps organizations adhere to industry regulations and standards like ISO, FDA, etc. It provides tools to track updates to compliance requirements, document activities associated with compliance, manage reporting, and demonstrate compliance during audits.
What features does Infor ERP Quality Management offer for supplier quality management? Infor ERP Quality Management allows you to evaluate supplier performance considering their delivery time, product quality, and overall reliability. It helps you manage and track any non-conformities associated with suppliers and initiate corrective actions.
Can Infor ERP Quality Management help my organization with training? Yes, Infor ERP Quality Management includes a training management module that helps create training plans, deliver training, evaluate effectiveness, and maintain training records. This ensures that your employees are adequately trained on all necessary procedures and processes.
What are the Corrective and Preventive Actions (CAPA) in Infor ERP Quality Management? The CAPA module guides teams through the process of identifying the root cause when a defect or non-conformance is detected, developing a corrective action plan, and monitoring the implementation of that plan. It also enables preventive actions, which are measures taken to eliminate the causes of potential non-conformities or other undesirable situations.
Can Infor ERP Quality Management integrate with other Infor ERP modules? Yes, Infor ERP Quality Management seamlessly integrates with other Infor ERP modules like Manufacturing, Supply Chain Management, Human Resources, Financial Management, and more. This allows for better coordination and data sharing across different areas of your organization.
