Acceptable Use Policy

Last updated: March 1, 2026

This Acceptable Use Policy ("AUP") governs the use of the ERP Research partner directory and related services. By claiming or creating a partner listing, you agree to comply with this policy.

1. Accurate Information

All content on your partner profile must be truthful and accurate. This includes but is not limited to:

• Company name, description, and contact details must reflect your actual business.
• Partnership levels and certifications must be current and verifiable with the relevant ERP vendor.
• Case studies must describe genuine client engagements. You must have permission to reference named clients.
• Employee counts, office locations, and years of experience must be reasonably accurate.

2. Prohibited Content

Partner listings must not contain:

• False or misleading claims about your company, services, or relationship with ERP vendors.
• Content that is defamatory, obscene, threatening, or otherwise offensive.
• Material that infringes on the intellectual property rights of others, including unauthorised use of trademarks, logos, or copyrighted content.
• Spam, malware, or links to malicious websites.
• Content that violates any applicable laws or regulations.

3. Competitor Trademark Use

You may reference ERP vendor names (e.g. SAP, Oracle, Microsoft) in the context of describing your genuine partnership or implementation services. You must not:

• Use competitor trademarks in a way that implies endorsement or affiliation where none exists.
• Include competitor company names in your own company name or tagline to mislead buyers.

4. Fair Use of the Platform

• Do not create multiple listings for the same company to gain additional visibility.
• Do not use automated tools to manipulate your listing's position or metrics.
• Do not attempt to scrape, copy, or redistribute content from other partner listings.

5. Enforcement

ERP Research reserves the right to take the following actions for violations of this policy:

• Warning: For minor or first-time violations, we may issue a warning and request that you correct the issue.
• Suspension: Your listing may be temporarily suspended while a violation is investigated or corrected.
• Removal: Serious or repeated violations may result in permanent removal of your listing and cancellation of your subscription.

6. Appeal Process

If your listing is suspended or removed and you believe this was done in error, you may appeal by contacting us at support@erpresearch.com. We will review your appeal and respond within 5 business days.

7. Reporting Violations

If you believe a partner listing violates this policy, please report it to support@erpresearch.com with the listing URL and a description of the concern.

8. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Material changes will be communicated via email to active partner accounts. Continued use of the partner directory after changes constitutes acceptance of the updated policy.

This policy should be read in conjunction with our Terms of Service and Privacy Policy.