Acumatica

Acumatica ERP

What is Acumatica ERP?

Acumatica is an ERP developed for small and medium businesses. It allows businesses choice in how the ERP is set up — from Software as a Service (SaaS) which eliminates the need for on-site servers, through to On-Premise software, or a third-party hosting provider.

Acumatica has in-built workflows to enable fast implementation and best-in-class processes. It can also be integrated with existing business software to produce a seamless user experience. Acumatica has developed a number of "editions" tailored around industries which contain different modules to suit your business needs — from the "General Edition" which includes Financial Management, Project Accounting, CRM and Reporting, to industry-specific module sets such as "Distribution", "Manufacturing" and "Retail E-Commerce".

Acumatica ERP uses a resource-based pricing model rather than per-user licensing, which differentiates it from more traditional ERPs.

How Resource-Based Pricing Works

Unlike per-user pricing models used by NetSuite, SAP and Dynamics 365, Acumatica charges based on three factors:

1. Edition and modules — The base price depends on which industry edition (General, Distribution, Manufacturing, Construction, Retail) and modules you select
2. Resource tier — Transaction volume, data storage and computing resources determine your tier
3. Deployment model — SaaS, Private Cloud or On-Premise each have different pricing structures

This model means a 50-person company and a 200-person company using the same edition and resource tier pay the same price. Typical annual subscription costs range from $20,000 to $100,000+ depending on edition, tier and modules.

Modules & Features

Financials & Accounting

The Financial Management module serves as the backbone of Acumatica ERP, offering general ledger, accounts payable, accounts receivable, multi-currency support, and financial consolidation across business units. Standout features include real-time reporting and analytics (no batch processing required), customizable dashboards for KPIs like cash flow and profitability, and seamless integration with Distribution Management, Customer Management, and Project Accounting modules.

Distribution Management

Designed for wholesalers, distributors, and retail businesses requiring sophisticated inventory control, order fulfillment, and warehouse management. Key features include multiple valuation methods (FIFO, LIFO, average cost), lot and serial number tracking, automated reorder points, complex order management (drop shipments, back orders), and warehouse management with bin location, barcode scanning, and wave picking.

Projects

The project accounting suite enables tracking of project costs, quotes, budgeting and billing, and time and expense management. It is fully integrated with the General Ledger, Accounts Payable and Receivable and other modules.

CRM / Customer Management

Manages the entire customer lifecycle from lead generation to customer service. Includes contact management, sales automation with opportunity tracking, quote-to-order conversion, and customer support with case management, SLA monitoring, and automated workflow routing.

Manufacturing

The Manufacturing Management module provides data and workflows needed to plan and manage manufacturing operations, working seamlessly alongside Financial Management and Distribution Management.

Service Management

Industry-specific module providing control over field services and real-time communications with customers on ticket progress. Covers the full cycle of service management.

Pros & Cons

Pros

• Resource-based pricing (not per-user) — cost-effective for growing teams
• Flexible deployment options (SaaS, Private Cloud, On-Premise)
• Strong industry editions tailored to specific verticals
• Open API and extensible platform with 200+ third-party extensions
• Modern, browser-based user interface

Cons

• Smaller partner ecosystem compared to SAP or Oracle
• Less suited for very large enterprises (1,000+ users)
• Some advanced manufacturing features may require third-party add-ons

Industry Fit

Professional Services

Integrated financial management & accounting, deep project management, billing, CRM and more. Covers both small service-based jobs through to complex, long-term projects.

Retail & Ecommerce

Covers all aspects of omni-channel retail — in-store customer experience, online purchases, and integration with front-end providers like BigCommerce and Shopify.

Manufacturing

A dedicated Manufacturing edition enables end-to-end management of the manufacturing process alongside integration with financials. Tracks production, materials management and inventory.

Construction

Tailored to both small residential users and complex land developers and sub-contractors. Mobile-ready ERP accessible on phones and tablets on the go. Includes financial management, warehouse management, and supply chain plus industry solutions for site management.

Distribution

A dedicated distribution edition supporting both global and localised distribution models. Provides transparency and management of the full quote-to-cash cycle.

History

Acumatica was launched in 2008 from its headquarters in Washington, USA by ERP veterans John Howell, Serguei Beloussov and Mike Chtchelkonogov. The company now has over 400 employees and 9,000+ customers globally, with offices in America, Canada, Asia, Europe and Australasia. Acumatica has won awards from a number of industry bodies, including Gartner tying them for the highest rating among ERP customers.

Deployment Options

Unlike some ERP vendors who only offer Cloud or On-Premise, Acumatica offers multiple hosting and licensing options:

SaaS (Software as a Service)

Your Acumatica software is hosted on Amazon Web Services (AWS), accessible from any web browser or mobile device. All infrastructure and upgrades are handled by Acumatica. You pay an annual software subscription.

Private Cloud Subscription (PCS)

Software is hosted in a private cloud with a hosting provider of your choice or on-premise. Annual subscription includes updates. You decide when updates are applied.

On-Premise (Perpetual License)

Traditional purchase model — you buy the software license and pay a yearly maintenance fee. Initial cost is lower since it excludes hosting and cloud services.

Learn more about Acumatica implementation.

Frequently Asked Questions

How much does Acumatica cost?

The cost varies from project to project. Like any ERP solution, Acumatica has its own licensing, implementation and support costs. Acumatica pricing is tailored to suit the requirements of each customer. Get in touch to speak to a member of our team.

Is Acumatica Open Source?

No, Acumatica is not open source. The code is maintained by Acumatica, however custom code and modifications can be made using Acumatica's open development standard. It is therefore a very "open" system, allowing users to customize it towards their needs.

How does Acumatica compare to other ERP systems?

• Acumatica vs NetSuite
• Acumatica vs Sage Intacct
• Acumatica vs Dynamics 365

What is Acumatica's pricing model?

Acumatica uses a resource-based pricing model rather than traditional per-user licensing. You pay based on the resources your organisation consumes — transaction volume, data storage and computing resources — not the number of users. This means you can add unlimited users without increasing license costs, which makes Acumatica particularly cost-effective for growing businesses that need to onboard many employees.

How does Acumatica's Construction edition compare to its Manufacturing edition?

Acumatica's Construction Edition includes project management, subcontractor management, compliance tracking, change order management and AIA billing — tailored for general contractors, subcontractors and land developers. The Manufacturing Edition focuses on production management, MRP, engineering, advanced planning and scheduling and product configurator. Both editions share the same core financials, distribution and CRM modules and can be combined for organisations that do both.

Is Acumatica suitable for companies with 500+ users?

Acumatica's unlimited-user pricing makes it attractive for larger teams, but the platform is primarily designed for mid-market organisations with 25–500 users. Very large enterprises (1,000+ users) with complex global operations may find that SAP S/4HANA or Oracle ERP Cloud offer deeper multi-country compliance, advanced manufacturing and enterprise-grade capabilities. That said, Acumatica continues to move up-market with each release.

Acumatica ERP Competitors

• Sage Intacct
• Oracle NetSuite
• SYSPRO
• Microsoft Dynamics 365

Third Party Extensions

Acumatica offers 200+ third-party extensions via the Acumatica Marketplace, developed by technology partners. Available extensions include warehouse management, advanced analytics, invoice processing automation, container tracking, collections management, and property management.

Integration

Acumatica offers a robust range of integrations with third-party tools and extensions, including: Avalara, Smartsheet, Procore, BigCommerce, Shopify, eWorkplace Apps, Velixo (MS Excel), Pacejet, Workforce Go, SPS Commerce, and Vertex.

Localization, Languages & Support

Localizations

Acumatica can be deployed in Australia, Canada, United Kingdom, Mexico, United States, and South Africa with local tax standards configured.

Languages

English is supported as standard.

Support Network

Acumatica provides 24/7 expert support through a multi-layered approach:

• An industry-leading VAR network
• 24/7 direct support from Acumatica
• A thriving online community and comprehensive training resources