Find out everything you need to know about Oracle NetSuite ERP.
Discover Oracle NetSuite functionality, industry fit, customer references, customer reviews, license pricing and implementation with our independent overview.
Oracle NetSuite Pricing
Oracle NetSuite pricing is licensed on a subscription basis which is typically paid annually.
Licensing is dependent on the amount of users, their level or responsibilities within the system, advanced modules and third party extensions you require.
Let us know how many users you need and we'll be in touch to provide a quick, hassle free Oracle NetSuite cost estimate.
Download our comprehensive guide to NetSuite ERP
Oracle NetSuite ERP is a versatile, cloud based business solution that can support a variety of business needs. With scalable pricing and a robust set of features, it's no wonder that so many businesses have adopted the software. You can use it to manage customers, products and orders and effectively track inventory. You can also use it to streamline your business processes.
To learn more about the software, download our free NetSuite ebook today. It contains everything you need to know about this powerful software solution and how it can benefit your business.
Oracle NetSuite User Interface (UI)
Oracle NetSuite takes advantage of HTML5 technology to optimise the user experience regardless of the device they are using. Dashboards and views of NetSuite can be tailored based on the user accessing the system, allowing for the user interface to be made as simple as necessary for each of your system users.
What Is Oracle NetSuite?
Oracle NetSuite Functionality Overview
Oracle NetSuite provides a rich set of functionality through several modules within the software. In this section we'll take an in-depth look at the full list of NetSuite modules available and provide an overview of the functionality in this Cloud ERP solution.
Oracle NetSuite's financial management module includes accounts receivable, accounts payable, multi-currency, billing, invoicing and statutory reporting. With thousands of customers around the world, NetSuite also supports several localizations delivered out of the box or via its network of partners.
Professional Services Automation
Oracle NetSuite OpenAir module provides robust professional services automation functionality covering project management and accounting, resource management, billing, revenue recognition, time recording and expenses.
Oracle NetSuite omnichannel commerce unifies the various buying channels including point of sale (POS), ecommerce/online sales or traditional sales order processing, for both B2B & B2C business models.
Supply Chain Management (SCM)
Oracle NetSuite’s manufacturing, distribution and supply chain management capabilities are all built on the premise that the physical location that a product is made or stored in should be irrelevant to your decision making process—it may add to your lead time, but NetSuite let's you manage it all with ease.
Human Resources (HRIS)
SuitePeople enables managers and HR professionals to streamline employee information, new hires, employee onboarding, payroll, promotions and compensation changes, all from a single Suite. SuitePeople also provides employees with the ability to request time-off, access employee directories and organization charts, monitor upcoming vacation schedules, monitor new hires and publicly recognize peers for good work.
Customer Relationship Management (CRM)
Oracle NetSuite CRM provides global visibility into and management of every aspect of CRM, including marketing campaigns, sales opportunities, forecasts, customer service, partner management and more
Oracle NetSuite Industry Fit
Which industries are best suited to Oracle NetSuite SaaS ERP and why?
Services Businesses Run Better on NetSuite
Oracle NetSuite offers a lot of functionality that can help professional services firms including integrated financial management & accounting, deep project management, billing, customer relationship management and more. This is provided via one of Oracle NetSuite's early acquisitions, OpenAir for Professional Services Automation.
The Scalable Foundation For Modern Technology Companies
Oracle NetSuite's core products were built alongside the success ofOracle NetSuite itself, one of the first SaaS companies in the world. As such it provides strong capabilities for billing, revenue recognition and professional services automation. This allows SaaS businesses to manage the whole quote to cash process as well as project fulfilment.
Oracle NetSuite Delivers A Seamless, Unified Shopping Experience
With integrated sales, marketing, stock and financials, Oracle NetSuite ERP has proven to be popular with many small and growing e-commerce businesses. Oracle NetSuite even offers an integrated commerce portal or can easily be integrated with common eCommerce platforms such as Shopify or Magento.
Oracle NetSuite Pros & Cons
Let's explore the various pro's & con's and strengths & weaknesses of Oracle NetSuite, provided by current users and independent analysts of the enterprise resource planning (ERP) solution:
Pros & Strengths
- Wide and deep functionality across several key business areas
- True Software-as-a-service (SaaS) Cloud ERP offering
- Largest Cloud ERP customer base and ecosystem
- Simple and transparent pricing model
- Strong localization capabilities for international businesses
- Strong consultant market and availability
Cons & Weaknesses
- License pricing is complex and can produce hidden costs
- Some localisations and functionality is not provided out of the box put as part of partner extensions or 'SuiteApps'
- Many acquisitions over the years have caused some users to suggest the solution is loosely coupled rather than a true suite
- Some customers have complained about high renewal costs
Third Party Extensions
In this section we'll discuss the third party extensions and add-ons for Oracle NetSuite which provide additional functionality to the coreOracle NetSuite product. Oracle NetSuite calls these add-ons and modules 'SuiteApps'. SuiteApps are developed by members of the Oracle NetSuite Cloud Developer network which is Oracle NetSuite's third party developer program.
SuiteApps extend the functionality of the core Oracle NetSuite product to perform tasks and capabilities for specific company and industry needs. Although SuiteApps generally work well with Oracle NetSuite, they are ultimately developed and supported by third parties rather than by Oracle or NetSuite themselves.
Oracle NetSuite SuiteApp third party extensions include additional functionality including:
- Shipping & logistics integrations.
- Expenses management & invoice automation.
- Payment gateways and processing.
- Additional localization packages.
- Configure, Price, Quote (CPQ) solutions.
- EDI integration.
- Barcode scanning.
- Field Service Management (FSM) extensions.
Oracle NetSuite History
Oracle NetSuite was first created in 1998 under the name 'Netledger' by entrepreneur Evan Goldberg, providing web accessible financial and accounting software. From the very beginning, Oracle NetSuite had huge involvement from Oracle and the money to start the company was provided by then CEO of Oracle and Founder, Larry Ellison to the tune of $125 million. Many of the early employees at NetSuite came from Oracle, including the CTO.
Very quickly, Oracle NetSuite made several acquisitions to complement it's core accounting functionality, including Bronto, Venda, OpenAir, QuickArrow, Monexa, Retail Anywhere, OrderMotion, iQuity Solutions, TribeHR & Element Fusion. With these acquisitions under it's belt, Oracle NetSuite now offers rich capabilities for marketing automation & CRM, ecommerce, human resources solutions, professional services automation and more.
In December 2007, NetSuite IPO'd and floated on the New York Stock Exchange.
Estimates suggest that as of 2021, Oracle NetSuite has over 24,000 customers around the world running their ERP software.
Oracle NetSuite is only offered only as a Cloud ERP solution, in a true Software-as-a-Service (SaaS) model. The solution is hosted by Oracle NetSuite themselves and includes quarterly upgrades and product support directly from the vendor. Oracle NetSuite customers can deploy the ERP solution in any of 11 data centers globally.
Integration & SuiteTalk
Oracle NetSuite can be integrated with other third party applications and services. The primary way to achieve this is through the cloud using Oracle NetSuite SuiteTalk. SuitTalk REST API provides a REST-based interface for interacting with Oracle NetSuite and acts as an integration channel that extends the capabilities of SuiteTalk.
Oracle NetSuite Localization, Languages & Support
In this section we'll cover the localization packs, languages and support available in Oracle NetSuite.
Oracle NetSuite claims that their software has been deployed in over 110 countries, configured towards local tax standards.
However, from Oracle NetSuite's SuiteApp website, many of them are offered via local partners rather than via Oracle NetSuite themselves.
Oracle NetSuite currently supports 27 languages.
Oracle NetSuite themselves offer two levels of support (SuiteSupport): basic and premium which offer different service level agreements (SLA's). Oracle NetSuite's local partners also offer further local support.
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ERP Requirements Document
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ERP Vendor Selection Criteria Checklist
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Oracle NetSuite Frequently Asked Questions (FAQ)
Can Oracle NetSuite do payroll?
Payroll is offered as part of the core Oracle NetSuite offering under the SuitePeople umbrella for HCM. Despite this, users have claimed that payroll in Oracle NetSuite is not provided by the core Oracle NetSuite functionality and is provided by an outsourced provider.
How much does Oracle NetSuite cost?
As with any ERP solution, Oracle NetSuite has it's own set licensing, implementation and support costs. The minimum cost of a Oracle NetSuite subscription is around $25,000 annually, with implementations being 1-4x that cost. Get a free Oracle NetSuite quotation here.
Can Oracle NetSuite integrate with Salesforce?
Yes, Oracle NetSuite offers many prebuilt integration scenarios with Salesforce solutions including CRM, marketing and more.
Which companies use Oracle NetSuite?
Oracle NetSuite is used by more than 15,000 companies in multiple industries, all over the world. The typical Oracle NetSuite customers are small businesses and SMEs ranging from $5M in revenue to multiple billions and with as few as a couple of employees to several thousands.
Can you customize Oracle NetSuite?
Yes, Oracle NetSuite offers many out of the box customization capabilities.
Where is Oracle NetSuite hosted?
According to the Oracle NetSuite website, Oracle NetSuite can be hosted in any of 11 global data centers, increasing from 5 initially deployed by Oracle NetSuite themselves by leveraging additional Oracle data centres. This gives Oracle NetSuite customers the ability to leverage hosting in North America, Europe, Germany, China, Japan, Australia and Singapore.
For companies who need to follow specific rules about where their data is stored or organizations that are simply risk averse, this provides a great deal of flexibility and choice versus other Cloud ERP providers.
Who are the Oracle NetSuite competitors?
We commonly see customers evaluating other Cloud ERP solutions such as Microsoft 365, Sage Intacct, Acumatica and SAP Business ByDesign alongside NetSuite.
Torn between Acumatica and Netsuite? Read our blog on the benefits of Acumatica vs Netsuite