DocuSign CLM
by Docusign · Contract Lifecycle Management
Cloud contract lifecycle management for creating, negotiating, signing and tracking agreements.
- Works with
- Salesforce, SAP Ariba, SAP ECC, NetSuite, Coupa
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
Overview
DocuSign CLM (Contract Lifecycle Management) is a cloud platform, distinct from Docusign's core eSignature product, that automates the full contract process from generation through negotiation, approval, execution and post-signature obligation tracking. It is aimed at legal, procurement, sales and finance teams that need a central system of record for agreements rather than just a way to collect signatures.
The platform generates contracts from dynamic templates that auto-populate with data from connected systems such as Salesforce, routes documents through configurable approval and redlining workflows, and stores executed agreements in a searchable central repository with AI-assisted data extraction, obligation and renewal tracking. Docusign reports the product is used by 2,200+ enterprises.
DocuSign CLM connects into procurement and CRM ecosystems primarily through SAP Ariba (a dedicated CLM connector), Salesforce (deep bidirectional integration), Coupa, and a separate connector for NetSuite Financials, plus a broader library of 1,000+ pre-built integrations and APIs referenced by Docusign's own marketing.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Contract Generation
Creating agreements from data-driven templates.
- Dynamic templates with clause libraries
- Auto-population from Salesforce and other connected systems
- AI-powered compliance flagging
- Conditional logic for non-standard terms
Collaboration & Negotiation
Reviewing and redlining agreements with internal and external parties.
- AI-assisted contract review
- Custom negotiation playbooks
- Version control and redlining
- Automated internal/external review routing
- Slack and email notifications
Workflow Automation
Configurable approval and execution workflows.
- Drag-and-drop workflow editor
- 100+ pre-configured workflow steps
- Conditional approval routing
- Rich APIs and pre-built connectors
Central Repository
Searchable system of record for executed agreements.
- AI-powered contract storage and search
- Obligation and renewal tracking
- Keyword, concept and metadata filtering
- Role-based access controls
Analytics & AI Insights
Extracting structured data and risk signals from agreements.
- 100+ pre-trained AI models for data extraction
- Contract risk scoring
- Trend and portfolio analytics
- Automated opportunity/renewal insights
Common use cases
- Auto-generating sales contracts from Salesforce Opportunity and Quote data
- Routing procurement agreements through SAP Ariba Contract Workspace for source-to-pay processes
- Centralizing legal review and redlining across internal counsel and external counterparties
- Tracking contract obligations and renewal dates across a large enterprise agreement portfolio
- Executing signed vendor and supplier agreements directly from ERP/procurement modules
- Extracting key terms (pricing, renewal, liability caps) from legacy contracts with AI models
- Synchronizing signed agreement data back into NetSuite Financials for finance visibility
Strengths & considerations
Strengths
- Full contract lifecycle coverage (generation, negotiation, approval, execution, obligation tracking) beyond Docusign's base eSignature product
- Deep, bidirectional Salesforce integration that lets sales reps manage the entire agreement process without leaving the CRM
- Dedicated CLM connector for SAP Ariba enabling two-way sync between contract workspaces and executed agreements
- Large partner and integration ecosystem (1,000+ pre-built integrations) backed by Docusign's broader agreement platform
ERP integrations
Pulls Opportunity/Quote data into CLM templates; sales teams manage agreements from within Salesforce
Creates supplier agreements from Ariba Contract Workspace and syncs executed contracts back to Ariba
Executes signed agreements from within ERP modules; not a full CLM data sync
Syncs contract data between CLM and NetSuite Financials, separate from the base eSignature-for-NetSuite app
Supports procure-to-pay agreement workflows
Pricing
Docusign does not publish CLM pricing tiers; the product page routes prospects to sales for a custom quote based on user count and modules. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
Alternatives to DocuSign CLM in Contract Lifecycle Management
DocuSign CLM — frequently asked questions
Does DocuSign CLM integrate with Salesforce?
Yes. DocuSign CLM has a bidirectional Salesforce integration, available on the Salesforce AppExchange, that pulls Opportunity and Quote data into contract templates and lets sales teams manage the full agreement process without leaving Salesforce.
Does DocuSign CLM integrate with SAP or NetSuite?
Yes. DocuSign offers a dedicated CLM connector for SAP Ariba that syncs supplier agreements bidirectionally, a one-way Docusign Accelerator for executing agreements from SAP ECC modules, and a separate paid CLM Connector for NetSuite Financials.
How much does DocuSign CLM cost?
Docusign does not publish CLM pricing publicly. It is sold on a quote basis, typically priced by user count, selected modules and required integrations, with prospects directed to contact sales.
How is DocuSign CLM different from Docusign eSignature?
Docusign eSignature focuses on collecting signatures on a document. DocuSign CLM is a broader platform that manages the entire contract lifecycle -- generation from templates, negotiation and redlining, approval workflows, execution, and post-signature obligation and renewal tracking.
Evaluating Contract Lifecycle Management?
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