Celigo Case Studies11 Customer Stories & Results

Challenge

Recurring revenue systems failing at scale, high-volume invoice runs unreliable, manual batching required, duplicate charges, inefficient month-end close and deposit reconciliation

Results

Deposit reconciliation reduced from 3-4 days to 5 minutes, high-volume invoices execute cleanly, month-end close no longer requires manual cleanup, QBR preparation reduced from 45-50 minutes to 3 minutes

Challenge

Managing extreme seasonality with two-thirds of annual revenue in last two months, orchestrating complex data synchronization across multiple sales channels and fulfillment partners, coordinating global inventory across diverse 3PL providers, maintaining seamless data flow between sales platforms and fulfillment systems

Results

Standardized integration processes across all sales channels and 3PLs, enhanced monitoring and error management with real-time observability, peak performance management during high-traffic periods, flexible mapping capabilities for emerging requirements

Challenge

Running on fragile 2003 technology with high manual intervention requirements, multiple screens with multiple error points, up to 12 manual rekeys of same information, processing nearly 50 errors per month, needed to modernize legacy backend and automate media-buying process

Results

Immediate reduction of monthly errors from 50 to 1 within a month of implementation, tens of millions in transactions flowing through system, resources redirected from fixing to advancing product, business processes connected and automated

Challenge

Complex technology environment from organic growth and acquisitions, legacy systems with SOAP/flat-file transfers, no middleware for unified data view, slow client onboarding

Results

Manual accounting workflows reduced from 6 hours to 30 minutes (92% efficiency gain), finance team glance at dashboard instead of hours of spreadsheet cleanup, went from daily technical support to 95% self-sufficiency

Challenge

Post-merger with five separate ERP systems, no single view of orders/inventory/financials, school districts required separate POs per imprint, manual report consolidation tripling month-end close time

Results

Unified five ERP systems with single PO model, automated 10,000+ EDI transactions, reduced month-end close time by 66%, seamless rollout in less than 4 months from September to January 1

Challenge

Visibility problem with order failures unknown until customer called, manual file uploads to NetSuite, disconnected finance tracking, siloed logistics providers

Results

More than 150 active workflows managed in-house, eliminated daily manual uploads, orders flowing through system untouched at 99%+, self-sufficient team without outside engineering

Challenge

surge in B2C order volume and massive number of SKUs requiring manual entry, time-consuming and labor-intensive SKU catalog management

Results

Reduced fulfillment from 24 hours to 5-10 minutes, achieved over 95% efficiency improvement, enabled 24/7 global operations, empowered lean team without adding IT headcount

Challenge

Previous integration platform expensive and complex, couldn't scale during high-demand periods, bottlenecks during holiday season, inconsistent 3PL integrations with data discrepancies

Results

Eliminated seasonal labor costs, improved operational efficiency, real-time inventory and fulfillment visibility, reduced operational complexity, ready to scale aggressively for revenue growth

Challenge

Rapid growth into retail with Best Buy and independent bike shops, complex operations across D2C/B2B/retail channels, need for VAN EDI connection, platform migrations

Results

Rapid setup of Shopify B2B store and Best Buy EDI implementation in 1.5 months, improved buyer experience with seamless order/inventory/fulfillment sync, streamlined tech stack with fewer systems and reduced manual work