ToolsGroup
by ToolsGroup · Demand & Supply Planning
Probabilistic AI supply chain planning: demand forecasting, multi-echelon inventory, replenishment
- Works with
- SAP, Microsoft Dynamics 365, Oracle, NetSuite, Infor
- Deployment
- Cloud, On-premise, Hybrid
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based / subscription (contact vendor)
- Founded
- 1993
- Headquarters
- Boston, Massachusetts, USA
Overview
ToolsGroup is a supply chain planning and optimization vendor whose software unifies demand forecasting, inventory optimization, and replenishment planning in a single platform. Its long-standing core product, Service Optimizer 99+ (SO99+), is built around probability-based (probabilistic) forecasting: rather than producing a single-number forecast, it models a range of demand outcomes and the likelihood of each, then calculates inventory targets to hit a chosen service level. The platform is used by manufacturers, distributors, and retailers to plan complex, multi-tier distribution networks.
The company has consolidated its portfolio — including SO99+, the JustEnough retail planning suite, and acquisitions Evo and Onera — under a unified decision-intelligence platform branded Decion. Capabilities span demand planning and demand sensing, multi-echelon inventory optimization (MEIO), automated replenishment and master planning, sales & operations planning (S&OP), and a set of retail-specific applications for assortment, allocation, pricing, markdown, and promotion planning. A machine-learning engine is used for demand sensing and new-product-introduction (NPI) modeling.
ToolsGroup positions itself for mid-market and enterprise organizations in inventory-intensive sectors such as food and beverage, pharmaceuticals, chemicals, industrial/electronics manufacturing, automotive and service parts, and retail. It integrates with major ERP systems (SAP, Oracle, Microsoft Dynamics) as a planning layer that consumes transactional data and returns optimized forecasts, inventory targets, and replenishment proposals. It can be deployed on-premise or in the cloud, with SaaS delivery available through partners.
Screenshots & demo
Demo video from the vendor's YouTube channel. Screenshots sourced from ToolsGroup.
Features & capabilities
Demand forecasting & planning
Probabilistic demand modeling at scale across products, locations, and channels.
- Probability-based (probabilistic) forecasting that models a range of outcomes and their likelihood
- Statistical and machine-learning demand forecasting
- Demand sensing for short-term forecast correction from recent signals
- New product introduction (NPI) forecasting with attribute-based modeling
- Causal/promotion factor modeling
- Seasonality detection and modeling
- Forecast accuracy measurement and improvement workflows
Inventory optimization
Service-level-driven stock targets across the network.
- Multi-echelon inventory optimization (MEIO)
- Service-level-driven inventory target setting (targeting up to ~99% service)
- Safety stock optimization based on demand and supply variability
- Inventory mix optimization to balance service and carrying cost
- Inventory rebalancing across locations
Replenishment & supply planning
- Automated replenishment proposals
- Master / supply planning
- Production and capacity planning
- Distribution requirements planning across multi-tier networks
- High-frequency replanning using current ERP data
S&OP and scenario planning
- Sales & Operations Planning (S&OP)
- What-if scenario planning and simulation
- Decision Hub for scenario-driven strategic planning
- Multi-objective optimization balancing service, margin, and inventory
- Personalized dashboards and configurable alerts
Retail planning (JustEnough / Decion)
Retail-specific merchandising and inventory applications.
- Assortment planning
- Allocation and store-level replenishment
- Pricing optimization
- Markdown management
- Promotional planning
- Merchandise financial planning
AI & decision intelligence (Decion)
- Decy AI agent for natural-language commands and workflow orchestration
- Digital supply chain twin (Data Hub) unifying ERP and operational data
- Signal-based monitoring of demand, supply, and risk
- Agentic execution of planning workflows within configurable guardrails
- Prescriptive, recommendation-driven decision support
Common use cases
- Improving forecast accuracy for products with intermittent or volatile demand
- Reducing inventory while protecting or improving customer service levels
- Optimizing safety stock across multi-echelon distribution networks
- Automating replenishment for large SKU-location assortments
- Planning service and spare parts inventory
- Running S&OP and what-if scenarios across demand and supply
- Retail assortment, allocation, pricing, and markdown planning
Strengths & considerations
Strengths
- Probabilistic forecasting that models full demand distributions rather than single-point forecasts
- Multi-echelon inventory optimization tied directly to service-level targets
- Single platform spanning demand, inventory, replenishment, S&OP, and retail planning
- Strength in intermittent/long-tail demand and service-parts planning
- Certified integration path to SAP plus prebuilt connectivity to Oracle and Dynamics 365
- Long operating history (founded 1993) with reference customers in F&B, pharma, and industrial sectors
Considerations
- Reviewers describe the user interface as less intuitive and note a learning curve
- Implementation typically requires expert/partner guidance to configure for complex networks
- Customizations can make version upgrades more complex
- What-if scenario creation can be time-consuming
- Public pricing is limited; full pricing is quote-based
ERP integrations
Enables high-frequency replanning using real-time SAP ERP data
SO99+ for Dynamics built on Microsoft Power Platform / Dataverse common data model; listed on Microsoft AppSource
Pricing
Pricing is provided on request and scales with scope and modules; no public list pricing or free trial is published by the vendor. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- Cloud (Microsoft Azure) with on-premise option; SaaS delivery available via partners
- Mobile app
- No
- Languages
- English, Spanish, Italian
About the vendor
- Founded
- 1993
- Headquarters
- Boston, Massachusetts, USA
- Ownership
- Private (backed by Accel-KKR)
- Notable customers
- Absolut, Harley-Davidson, Danone, Diageo, Aston Martin, Nespresso, Polaris
Alternatives to ToolsGroup in Demand & Supply Planning
ToolsGroup — frequently asked questions
What ERP systems does ToolsGroup integrate with?
ToolsGroup integrates with SAP, Oracle, and Microsoft Dynamics 365, and can ingest data from other ERP and operational systems. Its SO99+ Connector to SAP ERP achieved SAP-certified integration with SAP ERP 6.0 running on SAP HANA, and SO99+ for Dynamics is built on the Microsoft Power Platform with a Dataverse-based common data model.
What makes ToolsGroup's forecasting different?
ToolsGroup uses probabilistic (probability-based) forecasting, which models a range of possible demand outcomes and the likelihood of each rather than producing a single-number forecast. This is paired with multi-echelon inventory optimization to set service-level-driven inventory targets, which is particularly suited to intermittent and long-tail demand.
Can ToolsGroup be deployed in the cloud?
Yes. The platform can run in the cloud (hosted on Microsoft Azure) or on-premise, and SaaS delivery is available through ToolsGroup partners. A hybrid approach is also possible.
Who is ToolsGroup best suited for?
ToolsGroup targets mid-market and enterprise organizations with complex, inventory-intensive supply chains — including food and beverage, pharmaceuticals, chemicals, industrial and electronics manufacturing, automotive/service parts, and retail. Implementation generally benefits from expert or partner guidance.
Does ToolsGroup publish pricing?
No public list price is published. Pricing is quote-based and depends on scope and the modules deployed; there is no advertised free trial.
Evaluating Demand & Supply Planning?
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