DocuWare vs Epicor ECM (DocStar)
document management head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | From $30/user/mo (published) | Subscription and perpetual licensing; quote-based |
| Deployment | Cloud, On-premise, Hybrid | Cloud, On-premise, Hybrid |
| Company size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Stated ERP integrations | SAP, Microsoft Dynamics 365, Sage X3, NetSuite, Oracle Fusion Cloud, QuickBooks | Epicor, Microsoft Dynamics 365, Sage X3, Oracle Fusion Cloud, SAP, Infor |
| Vendor | DocuWare (Ricoh) | Epicor |
Our take
Where DocuWare leads
- Stronger evidenced coverage on 14 of the 19 capabilities where they differ (led by print-stream / virtual printer capture and handwriting recognition).
- Published pricing where the alternative quotes.
- Stated NetSuite, QuickBooks integration the alternative doesn't list.
Where Epicor ECM (DocStar) leads
- Stronger evidenced coverage on 5 of the 19 capabilities where they differ (led by centralized document repository and mobile access).
- Stated Epicor, Infor integration the alternative doesn't list.
Where they differ
The 19 capabilities (of 51 in the document management taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Print-stream / virtual printer captureCapture & Ingestion | Supported | Not evidenced |
| Handwriting recognitionCapture & Ingestion | Supported | Not evidenced |
| Centralized document repositoryRepository & Organization | Not evidenced | Supported |
| Version control & revision historyRepository & Organization | Supported | Not evidenced |
| Folder / cabinet hierarchyRepository & Organization | Supported | Not evidenced |
| Related document linkingRepository & Organization | Supported Linked/related document display | Not evidenced |
| Secure external sharingCollaboration & Access | Supported Link-based sharing and intranet embedding | Not evidenced |
| Mobile accessCollaboration & Access | Not evidenced | Supported Native iOS/Android apps |
| Microsoft 365 integrationCollaboration & Access | Supported Email import from Outlook, Office import | Not evidenced |
| Microsoft Teams integrationCollaboration & Access | Supported | Not evidenced |
| AI-enhanced / semantic searchAI & Content Intelligence | Not evidenced | Supported ECM Agent for Prism natural-language queries |
| iPaaS connectivityPlatform, Reporting & Integrations | Supported iPaaS connector framework reaching 1,000+ apps | Not evidenced |
| Reporting & operational dashboardsPlatform, Reporting & Integrations | Supported Control dashboard for real-time workflow monitoring | Not evidenced |
| OCR / text recognitionCapture & Ingestion | Core strength Intelligent Indexing plus OCR and handwritten text recognition | Supported Part of Intelligent Data Capture |
| AI/ML field and table data extractionCapture & Ingestion | Supported Intelligent Indexing converts content into index terms | Core strength Field-level extraction that improves with volume |
| Multi-level approval routingWorkflow & Process Automation | Core strength | Supported |
| AP invoice automationWorkflow & Process Automation | Supported Preconfigured invoice processing solution | Core strength 2/3-way matching, touchless invoice approval, two-way API write-back |
| Retention schedules & automated dispositionRecords Management & Compliance | Core strength Automated deletion workflows for retention compliance | Supported |
| Watermarking & redactionSecurity & Access Control | Partial Digital stamps and annotations, not full redaction | Not evidenced |
Both grade identically on the other 32 capabilities — see each product's full profile: DocuWare, Epicor ECM (DocStar).
DocuWare vs Epicor ECM (DocStar) — FAQs
Is DocuWare or Epicor ECM (DocStar) better for ERP integration?
Both state integrations with SAP, Microsoft Dynamics 365, Sage X3, Oracle Fusion Cloud. DocuWare additionally lists NetSuite, QuickBooks. Epicor ECM (DocStar) additionally lists Epicor, Infor. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, DocuWare or Epicor ECM (DocStar)?
DocuWare publishes a starting rate ($30/user/mo); Epicor ECM (DocStar) prices by quote, so a like-for-like number requires asking both.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what DocuWare and Epicor ECM (DocStar) should each cost you — and whether a third option belongs on your shortlist.