RLDatix
by RLDatix · Healthcare & Life Sciences
Healthcare governance, risk, safety and compliance platform for hospitals and health systems.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
- Founded
- 2018
- Headquarters
- Chicago, United States and London, United Kingdom
Overview
RLDatix is a healthcare governance, risk and compliance (GRC) software company formed in July 2018 through the merger of Datix, a UK incident-reporting and risk-management vendor founded in London in 1986, and RL Solutions, a patient-safety software vendor founded in Toronto in 1997. The combined company sells its platform under the RL6 product name historically and now markets it as the RLD360 platform.
RLD360 groups its modules into five areas: provider management (credentialing, privileging, payer enrollment, peer review, scheduling), safety and risk management (event reporting, root cause analysis, claims, risk registers, safety huddles), standards and regulatory compliance (policy management, audits, manufacturer guidelines), patient experience (HCAHPS surveys, patient targeting, reputation management), and data availability (migration, archiving, accessibility for legacy patient-safety data).
The company reports serving more than 10,000 healthcare organizations globally, including all of US News & World Report's Top Health Systems, and was ranked #1 in KLAS for customer satisfaction in 2025. RLDatix is privately held, backed by private equity investors including Five Arrows, Nordic Capital, Susquehanna Growth Equity and TA Associates.
Features & capabilities
Safety & Risk Management
Incident capture and investigation tools carried over from the RL6 platform.
- Patient safety event reporting
- Root cause analysis
- Feedback and complaint management
- Claims and professional liability management
- Risk register
- Safety huddles
- Infection surveillance tracking
Provider Management & Satisfaction
Credentialing and workforce administration for medical staff.
- Credentialing and privileging
- Payer enrollment
- Contract management
- Peer review
- Staff scheduling
- Peer support programs
Standards & Regulatory Compliance
Policy and audit management for accreditation readiness.
- Policy management
- Audits and standards tracking
- Manufacturer guideline management
Patient Experience & Growth
Survey and reputation tools tied to safety data.
- HCAHPS survey administration
- Predictive patient targeting
- Online reputation management
Data Availability & Insights
Legacy data handling for organizations consolidating systems.
- Data migration
- Data archiving
- Data accessibility tools
Common use cases
- Centralizing patient safety event reporting across a multi-hospital health system
- Running root cause analysis investigations from reported incidents
- Managing physician credentialing and payer enrollment workflows
- Tracking regulatory compliance audits and policy attestations
- Managing malpractice and professional liability claims alongside a risk register
- Collecting HCAHPS patient experience survey data
- Archiving and migrating legacy patient-safety data during a system consolidation
Strengths & considerations
Strengths
- Broad GRC suite spanning safety, risk, compliance, credentialing and patient experience on one platform
- Vendor reports serving 100% of US News & World Report's Top Health Systems
- Ranked #1 in KLAS for customer satisfaction in 2025 (vendor-cited)
- Formed from the 2018 merger of two long-established patient-safety vendors, Datix (1986) and RL Solutions (1997)
Pricing
Pricing is not published; scoped by modules selected and organization size. Get an independent shortlist with pricing guidance below.
About the vendor
- Founded
- 2018
- Headquarters
- Chicago, United States and London, United Kingdom
- Employees
- ~1,400
- Ownership
- Private equity-backed (Five Arrows, Nordic Capital, Susquehanna Growth Equity, TA Associates)
Alternatives to RLDatix in Healthcare & Life Sciences
RLDatix — frequently asked questions
What is RLDatix?
RLDatix is a healthcare governance, risk and compliance platform covering patient safety event reporting, provider credentialing, regulatory compliance and patient experience surveys, sold under the RLD360 platform name.
How did RLDatix form?
RLDatix was created in July 2018 through the merger of Datix, a UK risk-management vendor founded in 1986, and RL Solutions, a Toronto-based patient-safety vendor founded in 1997.
How many organizations use RLDatix?
RLDatix reports serving more than 10,000 healthcare organizations globally, including 100% of US News & World Report's Top Health Systems.
Who owns RLDatix?
RLDatix is privately held, backed by private equity investors including Five Arrows, Nordic Capital, Susquehanna Growth Equity and TA Associates.
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