symplr
by symplr · Healthcare & Life Sciences
Healthcare operations platform for credentialing, workforce scheduling, and compliance management.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Works with
NetSuiteQuickBooks
Sage
Oracle- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
- Founded
- 2006
- Headquarters
- Houston, Texas, United States
Overview
symplr provides enterprise healthcare operations software delivered as the symplr Operations Platform, a set of SaaS product lines covering provider data management and credentialing, workforce scheduling and time and attendance, contingent staffing, quality and safety management, compliance management, spend management, and facility access and contract management. The company reports its software is used in 9 out of 10 U.S. hospitals and health systems and by more than 400 U.S. health plans, alongside medical groups and post-acute providers.
The provider data management suite (symplr Provider, CVO, Payer, Directory) centralizes verification, credentialing, payer enrollment, privileging and contracting so that provider data does not have to be re-entered across separate systems. The workforce suite (symplr Workforce, Smart Square, Contingent Talent Management) covers demand-based scheduling, timekeeping and staffing automation, including a dedicated module for managing agency and travel-clinician contracts. Separate modules handle quality and patient-safety event management (Midas Health Analytics, symplr Safety), regulatory compliance (HIPAA policy management, No Surprises Act monitoring, conflicts-of-interest disclosure), non-labor spend and value analysis, and facility access/vendor credentialing.
symplr is privately held, headquartered in Houston, Texas, and majority-owned by Clearlake Capital Group and SkyKnight Capital since 2018, with Charlesbank Capital Partners as an additional strategic investor since 2021. It holds HITRUST r2 certification for several core products and SOC 1/SOC 2 attestations across its broader platform.
Screenshots & demo
Demo video from the vendor's YouTube channel. Screenshots sourced from symplr.
Features & capabilities
Provider Data Management & Credentialing
Verification, credentialing, payer enrollment, privileging and provider directory tools sold as symplr Provider, CVO, Payer and Directory.
- Primary-source credential verification
- Privileging and payer enrollment workflows
- Credentialing verification organization (CVO) support services
- Payer-facing credentialing, contracting and network management (symplr Payer)
- Central provider directory for search, outreach and scheduling
- Ongoing license and sanction monitoring
- Provider contracting workflow
Workforce Scheduling & Time and Attendance
Demand-based scheduling, timekeeping and analytics for clinical and non-clinical staff, sold as symplr Workforce and Smart Square.
- Demand forecasting and automated shift scheduling (Smart Square)
- Self-scheduling and open-shift bidding for staff
- Integrated timekeeping and time-and-attendance tracking
- Real-time productivity and labor-cost analytics
- Credential and competency verification tied to shift assignment
- Mobile scheduling app (Smart Square Go)
Contingent Talent Management
symplr Contingent Talent Management (CTM) manages agency and travel-clinician staffing and syncs approved timecards into payroll and billing systems.
- VMS/MSP order sync (e.g., JobRobotix)
- Timecard approval workflow feeding payroll and invoicing
- Background screening integration (DISA, KarmaCheck)
- License and credential verification integration (Nursys, Accurate)
- Instant-pay integration for shift workers (Branch)
- Recruiting/CRM data sync (HubSpot)
- Mobile portal for agencies and facility staff
Quality, Safety & Compliance Management
Incident/event reporting and regulatory compliance tools, sold as Midas Health Analytics, symplr Safety, Quality Review and symplr Compliance.
- Patient-safety and quality event reporting and investigation workflow
- Unified board-level quality and safety reporting
- HIPAA policy management, training and business associate agreement (BAA) tracking
- No Surprises Act and price-transparency compliance monitoring
- Conflicts-of-interest (COI) disclosure automation with year-over-year comparison
- Compliance incident and disciplinary-action tracking
- Grant compliance monitoring and record retention
Spend Management & Facility Access
Non-labor spend analysis and value analysis (symplr Value Analysis, Spend Analysis, Evidence Analysis) alongside facility access and contract management (symplr Access, symplr Contract).
- Standardized digital new-product-introduction workflow
- Cost benchmarking and price-variance detection across consumables and capital equipment
- Duplicate-product identification
- Clinical evidence comparison for purchasing decisions
- RFP support and pricing-negotiation assistance
- Facility access/badge management for staff and vendors
- Centralized contract repository with standardized templates
Common use cases
- Centralizing physician and allied-health credentialing, privileging and payer enrollment across a multi-hospital health system
- Building nurse and clinical staff schedules with demand forecasting to reduce overtime and agency reliance
- Managing contract and travel-nurse staffing agencies through a shared VMS, with approved timecards flowing into NetSuite, Sage, QuickBooks or PeopleSoft for payroll and billing
- Running HIPAA policy management, staff training and business associate agreement tracking for a compliance office
- Routing patient-safety and quality incidents through investigation and board-reporting workflows
- Standardizing new medical-device/product evaluation and benchmarking vendor spend for a value analysis committee
- Managing facility access badges and credentialing for outside vendor representatives entering clinical areas
Strengths & considerations
Strengths
- Single vendor spanning provider credentialing, workforce/staffing, quality & safety, compliance, spend and facility access, purpose-built for healthcare rather than general-purpose HR/GRC software
- Reports use in 9 of 10 U.S. hospitals and health systems and 400+ U.S. health plans, giving it unusually deep penetration in the provider credentialing/CVO niche
- symplr Contingent Talent Management posts timecard data directly into a range of payroll/ERP back ends (NetSuite, Sage, PeopleSoft, QuickBooks, ADP) rather than assuming a single ERP
- HITRUST r2 certification on core products (symplr Payer, Contract, Clinical Communications) plus SOC 1/SOC 2 attestations across dozens of products, notable in a market where hospital IT security review is a major buying gate
ERP integrations
Approved CTM timecard data moves into NetSuite for payroll/billing
Timecard data transfer into QuickBooks payroll workflows
Pricing
symplr is sold as separate product modules (e.g., Provider, Workforce, Compliance, Contingent Talent Management). Pricing is not published and depends on modules selected, bed count or user count, and contract term. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- Cloud SaaS (AWS infrastructure)
- Compliance
- HITRUST r2, SOC 1 Type II, SOC 2 Type II, HIPAA
- Mobile app
- Yes
- Languages
- English
About the vendor
- Founded
- 2006
- Headquarters
- Houston, Texas, United States
- Employees
- ~1,880
- Ownership
- Private (Clearlake Capital Group and SkyKnight Capital, majority since 2018; Charlesbank Capital Partners strategic investor since 2021)
Alternatives to symplr in Healthcare & Life Sciences
symplr — frequently asked questions
What does symplr do?
symplr is a healthcare operations software platform sold as separate SaaS product modules covering provider credentialing and data management, workforce scheduling, contingent staffing, quality and safety management, compliance management, spend management, and facility access/contract management.
Does symplr integrate with payroll or ERP systems?
Yes. symplr Contingent Talent Management documents integrations that move approved timecard data into payroll and accounting systems including NetSuite, Sage, PeopleSoft, QuickBooks and ADP.
Is symplr HIPAA/HITRUST certified?
symplr Payer, symplr Contract and symplr Clinical Communications hold HITRUST r2 certification, and the broader symplr Operations Platform carries SOC 2 attestations across dozens of products and SOC 1 attestations across several more.
How is symplr priced?
Pricing is quote-based and not published on symplr's website. Cost depends on which product modules a hospital or health plan selects, along with bed count, user count and contract term.
Who uses symplr?
symplr reports its software is used in 9 out of 10 U.S. hospitals and health systems and by more than 400 U.S. health plans, along with medical groups and post-acute providers.
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