Ivalua Case Studies9 Customer Stories & Results

Challenge

Procurement team operating at significant scale managing global spend from headquarters, highly complex indirect spend management across thousands of service categories, highly regulated environment requiring consistent supplier selection

Results

Built specialized global procurement process managing 15 shared service organizations and €900 million spend, runs all worldwide tendering through unified S2P platform improving transparency, increased transparency and reporting secured stakeholder and board-level confidence

Challenge

System fragmentation with numerous standalone in-house systems, manual Excel workarounds causing human error, lack of supply chain transparency managing 10,000+ suppliers, data inconsistencies requiring major data cleansing

Results

Transitioned to unified digital platform eliminating system breaks and manual workarounds, centralized €3B global spend management, achieved global supplier visibility with KPIs and sustainability tracking for 10,000+ suppliers

Challenge

Extreme system decentralization with 40+ different ERP systems, zero unified supply chain or procurement tools, 150+ procurement professionals siloed across autonomous locations with limited collaboration

Results

Standardized purchasing across all locations with automated product catalog ensuring same product at same price from same vendor, achieved nearly 100% automated procurement workflows, transformed procurement from cost center to strategic revenue driver

Challenge

Aging user interface less intuitive than modern eCommerce standards, supplier network barriers with fees and technical hurdles, patchwork of different tools accumulated over many years

Results

Transformed $10.8 billion in annual spend into unified engine for efficiency and transparency, achieved $5M+ annualized savings across state procurement, decreased average solicitation cycle from 121 days to 69 days

Challenge

Manual and fragmented processes relying on Outlook, Word, and Excel, limited third-party risk framework, siloed stakeholders with informal controls, cultural dependence on office tools

Results

Integrated compliance functions across CISO, Legal, and Data Protection seamlessly, achieved DORA compliance with automated workflows for third-party monitoring, established transparent tender and contract processes with full audit trails

Challenge

Ambitious enterprise growth pressuring need for scalable procurement, avoiding isolated technology silos, overcoming fear of AI across global teams

Results

Successfully deployed 12 AI use cases within platform with 4 more deploying, enabled drag-and-drop NDA processing, created instant RFQ lookup features, established organizational AI readiness with data quality and governance

Challenge

Operational blind spots in supplier performance monitoring, manual onboarding relying on Word documents and manual H&S/Finance reviews taking 4-6 weeks, systemic rigidity in previous procurement tools

Results

Reduced supplier onboarding from 4-6 weeks to 24-48 hours for urgent requests, seamless documentation submission allowing internal teams to approve online, gained scalable supplier visibility providing agility to find resources and expand rapidly

Challenge

Scattered sourcing data across multiple disconnected systems, strict regulatory documentation demands, difficult to track work-in-progress and gain unified view of 7,000 suppliers

Results

Achieved audit-ready compliance with unified system proving standard procedures are followed, gained unified view of all 7,000 suppliers, streamlined global operations eliminating redundant tasks, easily located and provided requested documentation during audits

Challenge

Inefficient tail spend processes with rigid procedures, difficulty demonstrating procurement ROI, rapidly changing compliance mandates like DORA and AI Act

Results

Strict compliance workflows baked into platform with contract security and third-party management within regulatory boundaries, requesters can independently run self-contained purchasing processes, easily calculate financial contributions and costs avoided