Shippo
by Shippo · Transportation Management (TMS)
Multi-carrier shipping platform for rate comparison, labels, tracking, and returns.
- Works with
- NetSuite, Shopify, BigCommerce, Magento (Adobe Commerce), WooCommerce
- Deployment
- Cloud
- Company size
- SMB, Mid-market, Enterprise
- Pricing
- Subscription tiers plus per-label and usage-based fees
- Founded
- 2013
- Headquarters
- San Francisco, California, United States
Overview
Shippo is a multi-carrier shipping platform that lets businesses compare real-time rates across 40+ carriers, buy and print shipping labels, validate addresses, track shipments, and manage returns from a single dashboard or via a REST API. It is aimed primarily at e-commerce sellers, marketplaces, and platforms that want to avoid integrating and maintaining each carrier connection individually, instead routing all carrier interactions through one standardized interface. Shippo provides access to negotiated discount rates on carriers such as USPS, UPS, FedEx, and DHL, and supports both a no-code web application and a developer API for embedding shipping into other software.
The product is offered in two forms: a web app for merchants who manage shipping through a browser dashboard, and a shipping API used by developers to embed rating, label generation, tracking, and address validation into their own applications. The web app connects to e-commerce stores and marketplaces through prebuilt one-click integrations that automatically sync orders and write tracking data back, while higher-volume or custom workflows (including ERP systems such as NetSuite) are typically connected through Shippo's API or third-party iPaaS connectors. Shippo reports serving millions of customers and processing over 200 million shipments annually.
For ERP buyers, Shippo functions as a transportation/parcel-shipping layer rather than a full enterprise TMS: it concentrates on parcel carrier rate-shopping, label production, international customs documentation, and post-purchase tracking and returns. ERP integration is generally indirect — orders flow from the ERP to Shippo for rate-shopping and label creation, and tracking numbers and statuses flow back — commonly implemented through Shippo's REST API or an integration platform such as Celigo or integrate.io. There is no Shippo-published native NetSuite connector certified by Shippo; NetSuite connectivity is delivered through the API or partner middleware.
Screenshots & demo
Demo video from the vendor's YouTube channel. Screenshots sourced from Shippo.
Features & capabilities
Rating and rate comparison
Compare carrier rates and route shipments to the most suitable service.
- Real-time rate comparison across 40+ carriers
- Access to discounted USPS, UPS, FedEx, and DHL rates
- Ability to connect and use your own negotiated carrier accounts
- Side-by-side rate, service-level, and delivery-time comparison
- AI-powered estimated delivery dates (paid plans)
Label creation and fulfillment
Generate and print labels individually or in bulk.
- Single and bulk label purchase and printing
- Order import from connected stores and CSV upload
- Packing slips and order management
- Carrier pickup scheduling
- Shipping insurance on labels
International shipping and customs
- International label creation
- Automated customs declaration and paperwork generation
- Address validation for domestic and international addresses
- Support for global carriers (Canada Post, Royal Mail, DPD, GLS, Deutsche Post, Mondial Relay)
Tracking and returns
- Shipment tracking across supported carriers
- Branded tracking pages (paid plans)
- Tracking notification emails (paid plans)
- Return label generation and returns management
- Tracking webhooks for status updates
Automation and analytics
- Shipping automation rules to apply carrier/service logic automatically
- Shippo Intelligence shipping analytics and reporting
- Spend and shipping-efficiency reporting
- Multi-user access with role-based logins
Developer API and platform
Embed shipping capabilities into other applications.
- REST shipping API for rates, labels, tracking, and address validation
- Shipments, transactions, and batch endpoints
- Client libraries / SDKs and Postman collection
- Webhooks for asynchronous events
- MCP server and comprehensive API documentation
Common use cases
- E-commerce sellers buying and printing discounted shipping labels from a single dashboard
- Comparing carrier rates to rate-shop the cheapest or fastest service per order
- Automating international shipments with generated customs paperwork
- Providing branded post-purchase tracking pages and notification emails
- Managing returns with self-serve return labels
- Platforms and marketplaces embedding multi-carrier shipping via the API
- Connecting an ERP or OMS (e.g., NetSuite) to Shippo for label creation and tracking sync
Strengths & considerations
Strengths
- Single integration to 40+ carriers, removing the need to build and maintain each carrier connection
- Discounted carrier rates available without negotiating contracts directly
- Both a no-code web app and a developer REST API from the same platform
- Free Starter plan covering up to 30 labels per month for very small senders
- Large operating scale (200M+ shipments annually) across e-commerce and platform customers
Considerations
- Parcel-focused; not a full enterprise TMS for freight/LTL or complex multi-modal logistics
- No Shippo-published, Shippo-certified native NetSuite connector — ERP integration is via API or third-party iPaaS
- API calls (tracking, rating, validation) and non-US address validation can incur separate per-call costs
- Per-label and overage fees apply beyond plan limits and on connected carrier accounts
- Deepest automation and branding features are gated to paid Pro/Premier tiers
ERP integrations
Connected via Shippo's REST API or third-party iPaaS (e.g., Celigo, integrate.io); no Shippo-certified native connector. Orders flow to Shippo for rating/labels; tracking flows back.
One-click store integration with automatic order and tracking sync.
Pricing
Starter is free with up to 30 labels/month and $0.05/label on connected carrier accounts. Pro starts at $17/month (or $205/year) with tiered volume pricing and overage at $0.08/label. Premier is custom-priced with unlimited shipments. API usage (tracking, rating, validation) and non-US address validation may be billed separately. Verify current pricing on the vendor site. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- Vendor-hosted SaaS
- Compliance
- SOC 2 Type II
- Mobile app
- No
About the vendor
- Founded
- 2013
- Headquarters
- San Francisco, California, United States
- Ownership
- Private (venture-backed)
Alternatives to Shippo in Transportation Management (TMS)
Shippo — frequently asked questions
Does Shippo integrate with NetSuite?
Yes, but indirectly. Shippo does not publish a Shippo-certified native NetSuite connector. NetSuite is connected through Shippo's REST API or a third-party integration platform such as Celigo or integrate.io, with orders flowing to Shippo for rate-shopping and label creation and tracking numbers syncing back to NetSuite.
How many carriers does Shippo support?
Shippo supports more than 40 carriers, including USPS, UPS, FedEx, DHL, Canada Post, Royal Mail, DPD, GLS, Deutsche Post, and Mondial Relay, accessible through a single integration.
Is there a free version of Shippo?
Yes. The Starter plan is free and includes up to 30 labels per month with one user login, with a $0.05 per-label fee on connected carrier accounts. Paid Pro and Premier tiers add higher volumes, branding, automation, and support.
Is Shippo SOC 2 compliant?
Yes. Shippo achieved SOC 2 Type II attestation (first attained in December 2022) and makes its report available to customers and partners under NDA on request.
Does Shippo offer an API?
Yes. Shippo provides a REST shipping API covering rates, labels, tracking, address validation, shipments, transactions, and batch operations, with client libraries, webhooks, and documentation for embedding shipping into other applications.
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