RF-SMART Warehouse Management
by RF-SMART · Warehouse Management (WMS)
Embedded barcode WMS for pick, pack, ship and cycle counting
- Works with
- NetSuite, Oracle, Microsoft Dynamics 365
- Deployment
- Cloud
- Company size
- Small Business, Mid-market, Enterprise
- Pricing
- Quote-based
- Founded
- 1982
- Headquarters
- Jacksonville, USA
Overview
RF-SMART Warehouse Management is a barcode-driven inventory execution and WMS solution from RF-SMART, a division of ICS (Information & Computing Services) based in Jacksonville, Florida. The product is best known as a leading third-party WMS for Oracle NetSuite, and also serves Oracle Cloud SCM and Microsoft Dynamics environments.
On NetSuite, RF-SMART is built directly within the platform, so every scan updates NetSuite in real time with no separate database or sync delays. It covers receiving, putaway, picking, packing, shipping and cycle counting, adding value-added capabilities such as replenishment, multiple picking strategies, and pick-and-count workflows. Picking strategy tools (Pick Manager and Pick Planner) electronically assign orders and route workers along efficient paths through the warehouse.
RF-SMART reports serving more than 2,800 customers across 40-plus countries, with solutions including SOC 2 and HIPAA-compliant offerings for healthcare. It is positioned for distributors and manufacturers that want barcode-based warehouse execution layered tightly onto their existing ERP.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Receiving & Putaway
Inbound barcode operations
- Barcode receiving
- Directed putaway
- Inbound traceability
- Returns processing
Inventory & Cycle Counting
Real-time stock control
- Real-time inventory data
- Cycle counting
- Pick-and-count workflows
- Replenishment
- Full traceability from receipt to delivery
Picking Strategies
Optimized order picking
- Pick Manager and Pick Planner strategy tools
- Multiple picking options
- Electronic order assignment
- Efficient route directing
- Paperless picking
Packing & Shipping
Outbound fulfillment
- Packing process
- Shipping
- Pack verification
- Order completion
Mobility & Hardware
Mobile barcode execution
- Wireless barcode scanning
- Mobile data collection app
- RF device support
- Real-time scan-to-ERP updates
ERP-Embedded Architecture
Tight ERP integration
- Built directly within NetSuite (no separate database)
- Oracle Cloud SCM support
- Microsoft Dynamics support
- ERP as single source of truth
Common use cases
- NetSuite users needing advanced barcode warehouse execution
- Oracle Cloud SCM operations adding mobile data collection
- Microsoft Dynamics distributors wanting barcode-driven WMS
- Healthcare organizations needing SOC 2 and HIPAA-compliant inventory solutions
- Distributors reducing picking time with strategy tools
- Manufacturers requiring full traceability from receiving to delivery
Strengths & considerations
Strengths
- Built directly within NetSuite so every scan updates the ERP in real time with no separate database
- Serves 2,800+ customers across 40-plus countries as a leading third-party WMS for NetSuite
- Offers SOC 2 and HIPAA-compliant solutions for healthcare inventory management
ERP integrations
No separate database; scans update NetSuite in real time
Pricing
Pricing based on number of users/devices, modules and ERP platform; quoted per engagement Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
- Compliance
- SOC 2, HIPAA
- Mobile app
- Yes
- Languages
- English
About the vendor
- Founded
- 1982
- Headquarters
- Jacksonville, USA
- Employees
- ~800
- Ownership
- Private (division of ICS)
Alternatives to RF-SMART Warehouse Management in Warehouse Management (WMS)
RF-SMART Warehouse Management — frequently asked questions
Which ERPs does RF-SMART support?
RF-SMART supports Oracle NetSuite, Oracle Cloud SCM and Microsoft Dynamics, and is best known as a leading third-party WMS for NetSuite.
Does RF-SMART use a separate database from NetSuite?
No. On NetSuite it is built directly within the platform, so every scan updates NetSuite in real time with no separate database or sync delays.
Is it suitable for healthcare?
Yes. RF-SMART offers SOC 2 and HIPAA-compliant solutions used by healthcare organizations.
Evaluating Warehouse Management (WMS)?
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