Cloud 9 ERP Solutions

Solution: Cloud 9 ERP Solutions implemented Acumatica in phases, prioritizing order processing and invoicing first. Caswell's president handled much of the data work himself using Acumatica's import tools, loading customers, 5,000 SKUs, vendors, credit card and shipping processes, and starting balances; the company went live in 10 days in November 2014, aided by Cloud 9's knowledge of Everest and Magento.

Results: Integrated, batched order processing cut invoicing from a full day's work to about one hour per day, and tracking numbers now upload to Magento hourly instead of the next day. The president regained roughly 10 hours per month previously spent on IT troubleshooting, and the firm is extending Acumatica to its other two companies on a single instance, targeting growth above 15 percent per year on roughly $4 million in revenue.

“Even though we were running Everest on premises, Acumatica is faster. The automation, the data import features and even batch change processes take minutes. Acumatica is reliable, and there's no IT overhead.”

Solution: Cloud 9 ERP Solutions moved the company to cloud-based Acumatica 4.0, purchased as Distribution and Financial Management suites on a perpetual license, going live in April 2013 after roughly two months of data transfer and testing.

Results: The company saves about $500 per month in server-related costs and avoided a $7,000 server replacement. Any employee can pick up another's orders, a keyword inventory browser replaced item-number lookups, drivers reach mapped addresses in seconds instead of minutes, and customer emails are sent directly from the sales form in a couple of clicks.

“Acumatica makes us professional, modern–on the cutting edge of ERP software.”

Solution: Cloud 9 ERP Solutions implemented and manages Acumatica ERP with a single-sign-on Acumatica-Box integration, letting staff access and manage Box files from within Acumatica with changes synchronized across both platforms.

Results: Staff complete product test tracking work four times faster than under the manual process — a 400% productivity gain. Screens open three times faster than the prior setup and navigation time between records has halved, moving the company closer to a fully paperless operation.

“Acumatica is the backbone of our cloud environment. It has already changed the way we do things, improving efficiency, and there are endless opportunities for even more process improvements and productivity gains.”

Solution: Cloud 9 ERP Solutions delivered Acumatica as a web-based system with an on-premise server deployment option, letting J. Goodin purchase a license and build customizations rather than remain dependent on a SaaS-only vendor. Growth-based pricing allowed unlimited users across offices in the USA, Mexico, and China.

Results: Sales orders for custom jewelry now generate purchase orders to manufacturing facilities automatically, with invoices and payments generated per customer payment terms; orders from multiple channels are imported and processed the same day. The company's developers plan a real-time API interface to its e-commerce site.

“Acumatica is fast and efficient. During the holiday season we were able to import hundreds of orders that we previously had to batch using other ERP systems.”