Riyadh, Saudi Arabia · Middle East & Africa
Lebanon-headquartered technology firm; Microsoft and LS Retail partner serving the MENA region.
Partner Level
Solutions Partner
Microsoft certified
Company Size
Mid-Market
51–500 employees
Region
Middle East & Africa
Saudi Arabia
Dynamics Products
1
specialisations
Lebanon-headquartered technology firm; Microsoft and LS Retail partner serving the MENA region.
Engineering Design & Manufacturing(EDM) is a Microsoft Solutions Partner based in Riyadh, Saudi Arabia, serving clients across the Middle East & Africa region. They specialise in Dynamics 365 Business Central, and work with organisations in Agriculture, Media, Education.
Engineering Design & Manufacturing s.a.l. (EDM) is a technology solutions provider with more than 35 years of experience serving Lebanon and the wider MENA region, including Saudi Arabia. The company operates four divisions covering software, integrated IT services, power backup, and fleet management. As a Microsoft and LS Retail partner, EDM delivers Microsoft Dynamics 365 and LS Central retail solutions. EDM was named LS Retail's only Diamond Partner in Saudi Arabia in 2024 (third consecutive year). Saudi customers include Sultan Garden Center, Alsaif Gallery, and MFC.
Sultan Garden Center · Alsaif Gallery · MFC
How to shortlist, scope, and negotiate with Dynamics 365 system integrators — ~30 pages, independent, vendor-neutral.
Decatur, United States
Itransition is an official Microsoft Dynamics Partner since 2008. The company expertise covers services in Dynamics 365, from consulting to implementation, customization and support. We specialize in delivering business applications on the Dynamics 365 platform across manufacturing, logistics and distribution, retail, and automotive, adding AI capabilities as needed to drive smarter decision-making and automate routine tasks.
Products
London, United Kingdom
Dynamics Square is one of the UK's leading Microsoft Dynamics Partner, and IT consulting service company run by a passionate, professional and highly experienced team for Microsoft Dynamics Business Solutions. We help businesses to innovate and grow by streamlining their finance, operations, customer service, and increase their productivity with Microsoft Business Solutions. Microsoft Dynamics 365 Business Central Microsoft Dynamics 365 Finance & Supply Chain Management Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, Customer Insights) Microsoft Power Platform (Power BI, Power Apps, Power Automate) Microsoft Copilot and AI-powered business applications Microsoft Azure Cloud Services Business Intelligence, Reporting, and Analytics System Integrations and Legacy Modernisation Ongoing Support, Managed Services, and User Training Our commitment to quality, transparency, and customer success has enabled us to build long-term relationships with organisations across the UK and internationally. By combining technical excellence with a customer-first approach, Dynamics Square empowers businesses to improve productivity, increase operational efficiency, strengthen customer relationships, and confidently embrace digital transformation. Whether you're planning your first ERP implementation, upgrading legacy systems, migrating to the cloud, or exploring AI-driven business applications, Dynamics Square UK Ltd. is your trusted Microsoft technology partner for delivering scalable, future-ready business solutions.
Products
Real Dynamics 365 implementations delivered by Engineering Design & Manufacturing(EDM) — summarised from case studies published on their website, with only the figures the original source reports.
Saudi ArabiaLegacy POS systems and an in-house ERP solution used for more than 15 years
LS Central for Microsoft Dynamics 365
15%
sales increase
20%
inventory cost reduction
30%
manual inventory time reduction
Challenge: Alrimaya, the Kingdom's largest outdoor equipment retailer with more than 55 stores, faced integration gaps and a lack of real-time data synchronization; a major stock discrepancy during a peak sales period exposed the limits of its 15-year-old legacy systems.
Read moreCollapseSolution: EDM implemented LS Central, a unified POS and retail management solution built on Microsoft Dynamics, rolling it out in phases with pilot testing before a full rollout across the chain's stores.
Results: The implementation cut inventory holding costs by 20%, lifted sales by 15% through improved stock availability, and reduced time spent on manual inventory tasks by 30%.
“Adopting LS Central has revolutionized our operations. The system has streamlined inventory management and enhanced customer service capabilities.”Original case study ↗
Saudi Arabia60 branches2 branchesLocal POS solution used for more than 15 yearsLS Central for Microsoft Dynamics 365 Business Central
The retailer gained real-time sales and inventory insights and an enhanced customer loyalty program, and successfully expanded with two branches in Kuwait and two in the UAE.
Challenge: Alsaif Gallery's kitchenware and home appliance retail business had outgrown its 15-year-old local POS solution; expansion plans into the UAE and Kuwait required a modern platform supporting multiple locations, languages and currencies.
Read moreCollapseSolution: EDM implemented LS Central, built on Microsoft Dynamics 365 Business Central, to centrally manage POS, inventory and loyalty programs across markets, going live across 60 branches in Saudi Arabia within five months.
Results: The retailer gained real-time sales and inventory insights and an enhanced customer loyalty program, and successfully expanded with two branches in Kuwait and two in the UAE.
“Everything changed once we were able to switch from our old software to LS Central.”Original case study ↗
Saudi ArabiaLocal POS and ERP systems used for more than 10 yearsLS Central for Microsoft Dynamics 365 Business Central
20%
productivity increase
25%
inventory cost reduction
50%
order processing time reduction
Challenge: Sultan Garden Center's legacy point-of-sale and ERP systems, in place for more than a decade, suffered from poor integration and limited scalability; a data synchronization failure disrupted inventory management and customer transactions.
Read moreCollapseSolution: The retailer deployed LS Central, a unified platform built on Microsoft Dynamics 365 Business Central, combining POS, ERP and store operations with real-time inventory tracking.
Results: The rollout delivered a 20% increase in productivity, a 25% reduction in inventory holding costs and a 50% reduction in order processing times, alongside real-time inventory visibility and sales reporting.
“Switching to LS Central has been transformative for our business. Currently, we have an all-in-one system that gives us real-time insights and control over our operations.”Original case study ↗
Saudi ArabiaEnterprise150 branchesMicrosoft Dynamics 365 with LS Retail
21,000 sqm
warehouse size
Challenge: Al Mujtama Pharmacy needed to manage high medication volumes across its warehouse and 150 branches while enforcing strict batch and expiry-date control and maintaining real-time visibility across locations.
Read moreCollapseSolution: EDM combined Microsoft Dynamics 365 with LS Retail in a unified platform, adding robotic medication dispensing, expiry-date-based intelligent warehouse picking, and automated barcode-driven warehouse routing at a 21,000 sqm central warehouse in Jeddah.
Results: The pharmacy chain gained real-time inventory visibility across branches and its warehouse, improved medication safety through expiry and batch control, and faster dispensing and order fulfillment.
Original case study ↗Saudi ArabiaEnterprisemore than 1,500 employeesMultiple disconnected software systemsLS Central for Restaurants (LS Retail)
The company gained a single POS interface and centralized data access across locations, improved employee onboarding and retention, eliminated manual monthly reporting, and decreased wastage while improving stock management.
Challenge: Modern Food Company, which operates fine dining and casual dining restaurant brands, ran fragmented systems that made food procurement and inventory tracking across locations difficult, complicated multi-location VAT reporting, and relied on manual shift scheduling, wage calculation and recipe management.
Read moreCollapseSolution: EDM implemented LS Central for Restaurants to unify point-of-sale, inventory, financial management, recipe management, staff and payroll management, and production across all restaurant locations.
Results: The company gained a single POS interface and centralized data access across locations, improved employee onboarding and retention, eliminated manual monthly reporting, and decreased wastage while improving stock management.
“LS Retail software had great impact on our franchise management practices. It has significantly improved efficiency, productivity, and data visibility.”Original case study ↗
Saudi ArabiaParent holding company's shared Microsoft tenantMicrosoft Dynamics 365 Finance & Operations
The migration achieved zero operational downtime, established full tenant independence, and seamlessly integrated ZATCA compliance within a two-week follow-up window.
Challenge: SPSV, part of the Orion Valves Group, needed to migrate off its parent holding company's shared Microsoft tenant onto an independent one, moving its Dynamics 365 Finance & Operations systems and Office 365 licenses while also implementing ZATCA e-invoicing compliance without operational downtime.
Read moreCollapseSolution: EDM executed a structured migration strategy covering planning and testing, a weekend cutover, user acceptance testing, license and package migration, and follow-on ZATCA integration work.
Results: The migration achieved zero operational downtime, established full tenant independence, and seamlessly integrated ZATCA compliance within a two-week follow-up window.
“The tenant migration was executed with minimal disruption...turning a complex transformation into a smooth and successful journey.”Original case study ↗
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