Birmingham, United Kingdom · Europe · 100+ employees
UK Microsoft Dynamics 365 CRM partner founded in 1993; entered insolvency in December 2022 and was acquired by ANS Group.
Partner Level
Solutions Partner
Microsoft certified
Company Size
Mid-Market
51–500 employees
Region
Europe
United Kingdom
Dynamics Products
4
specialisations
UK Microsoft Dynamics 365 CRM partner founded in 1993; entered insolvency in December 2022 and was acquired by ANS Group.
Preact is a Microsoft Solutions Partner based in Birmingham, United Kingdom, serving clients across the Europe region. They specialise in Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service and 1 other Dynamics 365 products, and work with organisations in Professional Services, Manufacturing, Technology.
Preact was a UK Microsoft Dynamics CRM specialist founded in 1993, focused on SMB Dynamics 365 Customer Engagement implementations. The firm held multiple Microsoft Gold accreditations and reported supporting more than 10,000 Dynamics 365 users. After Covid-related financial difficulties, Preact entered insolvency on 1 December 2022 and was acquired by ANS Group; the practice now operates as part of ANS, which won Microsoft UK Services Partner of the Year in 2024.
How to shortlist, scope, and negotiate with Dynamics 365 system integrators — ~30 pages, independent, vendor-neutral.
Decatur, United States
Itransition is an official Microsoft Dynamics Partner since 2008. The company expertise covers services in Dynamics 365, from consulting to implementation, customization and support. We specialize in delivering business applications on the Dynamics 365 platform across manufacturing, logistics and distribution, retail, and automotive, adding AI capabilities as needed to drive smarter decision-making and automate routine tasks.
Products
London, United Kingdom
Dynamics Square is one of the UK's leading Microsoft Dynamics Partner, and IT consulting service company run by a passionate, professional and highly experienced team for Microsoft Dynamics Business Solutions. We help businesses to innovate and grow by streamlining their finance, operations, customer service, and increase their productivity with Microsoft Business Solutions. Microsoft Dynamics 365 Business Central Microsoft Dynamics 365 Finance & Supply Chain Management Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, Customer Insights) Microsoft Power Platform (Power BI, Power Apps, Power Automate) Microsoft Copilot and AI-powered business applications Microsoft Azure Cloud Services Business Intelligence, Reporting, and Analytics System Integrations and Legacy Modernisation Ongoing Support, Managed Services, and User Training Our commitment to quality, transparency, and customer success has enabled us to build long-term relationships with organisations across the UK and internationally. By combining technical excellence with a customer-first approach, Dynamics Square empowers businesses to improve productivity, increase operational efficiency, strengthen customer relationships, and confidently embrace digital transformation. Whether you're planning your first ERP implementation, upgrading legacy systems, migrating to the cloud, or exploring AI-driven business applications, Dynamics Square UK Ltd. is your trusted Microsoft technology partner for delivering scalable, future-ready business solutions.
Products
Real Dynamics 365 implementations delivered by Preact — summarised from case studies published on their website, with only the figures the original source reports.
United Kingdom
Spreadsheets and paper-based forms alongside an on-premises Dynamics deploymentDynamics 365 Customer Engagement (CRM)
over 140 volunteers
volunteer network
around 50
suppliers onboarded per year
1-2 minutes
time saved per volunteer form
Challenge: Mencap, a UK learning-disability charity with over 300 local groups, onboarded around 50 suppliers a year through spreadsheets with inconsistently entered data, and volunteer visit reports arrived on paper forms that administrators re-keyed into CRM.
Read moreCollapseSolution: Working with ANS, a partner since 2011, Mencap moved supplier onboarding and volunteer reporting into Dynamics 365, automating workflows with Power Automate and Microsoft Forms and migrating its Dynamics systems to the cloud during the pandemic.
Results: Automated workflows removed duplicated manual work, each digitised volunteer form saves 1-2 minutes across 100-130 forms a month, and the cloud move improved integration stability while reducing server maintenance overhead.
“With Dynamics 365, we have removed numerous manual processes by automating workflows that have eliminated duplication of effort and transformed the accuracy of our data.”Original case study ↗
United KingdomOn-premises Dynamics 365 CRM (used until 2021)Dynamics 365 Customer Engagement (CRM)
70
product constellations added
Challenge: Tobermore, a family-run UK and Ireland paving and walling manufacturer founded in 1942, had outgrown an on-premises Dynamics 365 CRM whose restricted functionality and scalability limited use across a fast-growing business.
Read moreCollapseSolution: ANS ran a trial migration in a sandbox before moving the CRM to the cloud, then provided ongoing customisation through its Centre of Excellence, including a bespoke Constellations feature to track paving product variants against sales opportunities where standard product bundles fell short.
Results: The migrated system now records and reports Constellation data, with 70 Constellations added and users able to associate them with opportunities in four steps, supported by bi-weekly working sessions with the partner team.
“The time we have with the ANS consultants is invaluable because we can talk about what is coming up in the pipeline, discuss any issues we are facing or bounce ideas off with them.”Original case study ↗
United KingdomOn-premises Microsoft Dynamics CRM 2011Dynamics 365 Customer Engagement (CRM)
Teams now capture and share customer information from a single source of truth, which the company reports has produced operational cost savings and made the business more responsive in a competitive distribution market.
Challenge: Micheldever Group, one of the largest UK tyre wholesalers with a nationwide chain of fast-fit and mechanical garages, was running an outdated on-premises Dynamics 2011 CRM that no longer fit its Microsoft-centred technology strategy.
Read moreCollapseSolution: ANS migrated the company to Dynamics 365, restructuring internal processes around a business-wide platform with mobile applications, and used a knowledge-transfer delivery model so Micheldever could own the solution internally.
Results: Teams now capture and share customer information from a single source of truth, which the company reports has produced operational cost savings and made the business more responsive in a competitive distribution market.
“We chose ANS due to their partnership focussed delivery methodology and change management services being offered. We feel that we got the exact things paid for on paper.”Original case study ↗
United KingdomFragmented legacy systems requiring consolidationDynamics 365 Customer Engagement (CRM)
OneFamily gained greater self-sufficiency, streamlined product lines, automated processes and a consolidated view of its customers to support management decision-making during its growth phase.
Challenge: OneFamily, a financial services mutual offering savings, investment, life insurance and equity release products, was growing rapidly and needed to upgrade and consolidate its systems to offer customers a digital self-serve experience.
Read moreCollapseSolution: ANS migrated OneFamily data to Dynamics 365, pre-configuring and automating the platform for rapid deployment, with a unified platform intended to cover sales, marketing, finance and operations.
Results: OneFamily gained greater self-sufficiency, streamlined product lines, automated processes and a consolidated view of its customers to support management decision-making during its growth phase.
“OneFamily is ambitious and is growing rapidly. So, it is essential that we modernise our processes - that includes bringing together our data using Dynamics CRM to allow us to maximise efficiency and continue to offer our customers an award-winning service across all channels.”Original case study ↗
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