Peak Industrial, Ambu, Cintas and Werner are among the 15 companies with published Billtrust stories., and Distribution is the most common industry. Filter by industry or ERP below to find companies like yours.
15
Customer stories
—
#1 ERP alongside
Distribution
#1 industry
United States
#1 country
Each story records the challenge, what Billtrust replaced, the ERP it runs alongside and the results the vendor reported. Filter to find companies like yours.
Industry
Equipment & Services · United States
$360K
Cost Savings
47%
Dso Reduction
60%
Bad Debt Reduction
Challenge
$500K in bad debt annually, $20M in open AR balances, DSO of 38 days
Solution
Billtrust invoicing, payments & surcharging, cash application, and collections
Results
DSO dropped from 38 to 20 days, AR balance cut in half to $10M, bad debt reduced to under $200K, $360K annual savings
Facility Services · United States
$1M+
Cost Savings
40-45 vs 13-26 before
Payments Per Hour
159.6%
Productivity Improvement
Challenge
Multiple ERPs slowing AR processes as acquisition increased payment volume
Solution
Billtrust cash application and payments solutions replacing previous provider
Results
$1M+ in annualized savings, processing 600K-650K payments/month, payment processing doubled to 40-45/hour, credit card virtual card team reduced from 16 to 2 people
Staffing · United States
75%
Card Fee Savings
2000+
Hours Saved Annually
tripled
Match Rate Improvement
Challenge
Managing 800+ offices with outdated AR software and 20-30% ACH match rate
Solution
Billtrust payments & surcharging, digital lockbox, cash application, and collections across all 800 offices
Results
ACH match rate tripled to 70%, 8 team members save 5+ hours/week, 2000+ hours productivity gains annually, 75% reduction in card costs
Building Materials · United States
50%
Postage Reduction
$15M
Surcharging Savings
50%
Credit Card Fee Reduction
Challenge
Collections staffing challenges, paper-based credit processes, rising card fees
Solution
Billtrust collections automation, credit application tool, payments, and invoicing
Results
$15M in annual surcharging savings, 7-8 collectors handle workload of 10, eliminated need to hire 2 credit managers, 100% electronic credit applications
Medical Equipment · Denmark
865
Hours Saved
$600K
Cost Savings
96%
Automation Level
Challenge
80+ virtual card and card-on-file requests daily with only 1.5 FTE staff
Solution
Billtrust Digital Lockbox for virtual card automation and cash application
Results
Nearly $600K in card processing fee savings through Level 2/3 qualification, 865 hours of manual processing saved
Distribution · United States
$332K
Cost Savings
97%
Edelivery Rate
91%
Cash Application Match
Challenge
Growth demands efficiency in AR operations as business scale increases
Solution
Billtrust invoicing, payments with surcharging, cash application, and collections
Results
$332K in cost savings, 91% cash application match rate, customers paying 3-7 days early
Equipment Dealership · United States
21 percentage points
AcH Increase
84%
Touchless Payment Rate
Challenge
Managing customer payment preferences while controlling acceptance costs
Solution
Billtrust payments solution with flexible options for customer payment methods
Results
Touchless payments increased from 65% to 84%, ACH payments increased from 61% to 82%
Distribution · United States
$2M
Online Revenue
40
Hours Saved Weekly
Challenge
Needed modern, user-friendly web store for 8+ locations
Solution
Billtrust eCommerce platform with real-time inventory visibility
Results
$2M in online revenue since launch in 2020, 40 hours (1 FTE) saved per week via automated ordering
Medical Equipment · United States
1600+
Hours Saved Annually
3x
Virtual Card Payment Increase
Challenge
Manual virtual card payment processing as hospital buyers adopted card payments
Solution
Billtrust Digital Lockbox and Business Payments Network
Results
1,600+ hours saved annually, virtual card payments increased 3x over three years
2 stories · 21 percentage points ach increase
Carter Machinery, Louisiana CAT.
See features, integrations, pricing and the alternatives buyers shortlist against it.
These stories are summarised from Billtrust's own published customer stories, with the customer, industry, prior system and stated ERP extracted from each page. Figures are the vendor's claims and are not independently verified by ERP Research — treat them as directional, and ask for references covering your industry and ERP when you shortlist. Every card links to its original source.