Ordway
by Ordway · Billing & Subscriptions
Billing and revenue automation platform for SaaS and recurring-revenue businesses.
- Works with
- NetSuite, Sage Intacct, QuickBooks Online, Xero, Salesforce, HubSpot, Avalara, Stripe
- Deployment
- Cloud
- Company size
- Mid-market, SMB
- Pricing
- Subscription (quote-based)
- Founded
- 2018
- Headquarters
- Washington, DC, USA
Overview
Ordway is a billing and revenue automation platform built for subscription and usage-based business models. It automates the order-to-revenue cycle — converting signed contracts into recurring invoices, collecting payments, recognizing revenue under ASC 606 and IFRS 15, and reporting SaaS metrics such as MRR, ARR, net retention, and churn. The platform is positioned as an operational layer that sits between a company's CRM and its general ledger, replacing the spreadsheets and manual processes that finance teams often rely on as pricing and contract complexity grows.
The product supports a wide range of pricing structures, including flat-rate, per-user, multi-tiered (good-better-best), pay-as-you-go, prepaid, and hybrid combinations, plus usage-based billing with rollovers, overage fees, monthly minimums, and prepaid credit drawdowns. Mid-contract changes such as proration, price increases tied to benchmarks like CPI, term extensions, user additions, and tier upgrades are handled within the contract record. A built-in revenue subledger tracks deferred and recognized revenue and publishes journal entries to the connected accounting system.
Ordway is aimed primarily at mid-market SaaS, cloud, fintech, and other technology companies with recurring-revenue models and non-trivial pricing. Rather than acting as a system of record for the general ledger, it integrates with ERP and accounting platforms — NetSuite, Sage Intacct, QuickBooks Online, and Xero — to post billing, collections, credit, and revenue-schedule data, and with CRMs such as Salesforce and HubSpot to ingest contracts, renewals, and cancellations.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Subscription & usage billing
Configurable pricing and recurring invoice generation.
- Flat-rate, per-user, and multi-tiered (good-better-best) pricing
- Pay-as-you-go, prepaid, and quarterly-installment billing
- Usage-based billing with rollovers, overage fees, and monthly minimums
- Prepaid credits with usage drawdown
- Percentage-based and one-time charges
- Hybrid combinations of multiple pricing strategies
- Multi-currency billing with currency conversion
Contract & subscription management
Handling the full subscription lifecycle and mid-term changes.
- Prorated charges for added line items
- Price increases by percentage or fixed amount, including CPI-linked uplifts
- Contract term extensions and renewals
- Tier upgrades, user additions, and cross-sell bundles
- Free trials (30/60/90 day), freemium conversion, and signup discounts
- Credit applications, cash-back rebates, and waived setup fees
Revenue recognition
Automated revenue accounting against recognized standards.
- ASC 606 and IFRS 15 compliant recognition
- Deferred and recognized revenue schedules
- Standalone selling price allocation
- Contract modification handling
- Revenue subledger with journal-entry publishing to the GL
- Summary-level or detailed journal posting
Accounts receivable & collections
Payment collection and cash application.
- Auto-pay via card or bank transfer (ACH)
- Dunning emails for overdue invoices
- Aging reports
- Cash application automation
- Customer self-service billing portal
- Customizable, branded invoice designs
SaaS metrics & reporting
Recurring-revenue analytics for finance and investors.
- MRR and ARR tracking
- Net dollar retention and gross retention
- Bookings, expansions, and renewals reporting
- Churn analytics
- Configurable dashboards
- Natural-language metric queries (AI-assisted)
Common use cases
- Automating recurring invoicing for SaaS and subscription businesses
- Billing complex usage-based and hybrid pricing models
- Automating ASC 606 / IFRS 15 revenue recognition
- Posting billing and revenue journal entries to NetSuite, Sage Intacct, or QuickBooks
- Reducing monthly bill-run and financial-close cycle time
- Reporting SaaS metrics (MRR/ARR, retention, churn) for management and investors
- Bridging CRM contracts (Salesforce/HubSpot) to finance systems
Strengths & considerations
Strengths
- Flexible pricing engine covering tiered, usage-based, and hybrid models in one contract
- Operates as a layer between CRM and ERP rather than replacing the general ledger
- Built-in revenue subledger that posts journal entries to multiple accounting platforms
- Prebuilt GL connectors for NetSuite, Sage Intacct, QuickBooks Online, and Xero
- Mid-market focus with strong reviewer ratings for quality of support
Considerations
- Public pricing is not listed; quotes are tier-based on ARR and services package
- Reviewers note reporting customization could be more flexible
- Some third-party integrations can require additional development effort
- Billing-workflow customization is limited in certain scenarios per user reviews
ERP integrations
Publishes billings, collections, credits, and revenue schedules to the NetSuite general ledger.
Syncs the GL with Ordway's revenue subledger, publishing journal entries from recent activity.
Posts journal entries for invoices, credits, payments, refunds, and revenue schedules.
Connects the GL with the revenue subledger for billing and revenue-recognition activity.
Receives new contracts via Sales Cloud / CPQ and captures upgrades, renewals, and cancellations.
Publishes customer contracts, upgrades, renewals, and cancellations into Ordway.
Sales-tax calculation based on address, product category, and economic nexus.
Pricing
Public pricing is not listed. Pricing is tier-based, contingent on annual recurring revenue and the selected professional-services package; contact the vendor for a quote. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- Vendor-hosted SaaS
- Compliance
- SOC 1, SOC 2
About the vendor
- Founded
- 2018
- Headquarters
- Washington, DC, USA
- Ownership
- Private (venture-backed)
Alternatives to Ordway in Billing & Subscriptions
Ordway — frequently asked questions
Does Ordway replace my ERP or general ledger?
No. Ordway operates as a billing and revenue layer between your CRM and your accounting system. It publishes journal entries and revenue schedules to a connected ERP such as NetSuite, Sage Intacct, QuickBooks Online, or Xero rather than acting as the general ledger itself.
Which ERP and accounting systems does Ordway integrate with?
Ordway provides prebuilt connectors for NetSuite, Sage Intacct, QuickBooks Online, and Xero, and integrates with CRMs (Salesforce, HubSpot), payment processors (Stripe and others), and tax engines (Avalara, Anrok).
Does Ordway handle ASC 606 and IFRS 15 revenue recognition?
Yes. Ordway includes a revenue subledger that automates ASC 606 and IFRS 15 recognition, tracks deferred and recognized revenue schedules, and handles standalone selling price allocation and contract modifications.
How much does Ordway cost?
Ordway does not publish list pricing. Pricing is tier-based and depends on annual recurring revenue and the selected professional-services package; a quote is provided by the vendor.
Is Ordway secure and compliant?
Ordway has completed SOC 1 and SOC 2 audits, with controls reviewed by an independent accounting firm against AICPA requirements.
Evaluating Billing & Subscriptions?
Tell us your ERP and requirements and we'll send an independent shortlist — including Ordway and the best-fit alternatives — with honest pros and cons.