Celigo vs Microsoft Dynamics 365 Sales
CRM integration head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription tiered on flow count and transaction volume | From $65/user/mo (published) |
| Deployment | Cloud | Cloud |
| Company size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Stated ERP integrations | SAP, NetSuite, Acumatica, Sage Intacct | Microsoft Dynamics 365, SAP, NetSuite |
| Vendor | Celigo | Microsoft |
Our take
Where Celigo leads
- Stronger evidenced coverage on 8 of the 32 capabilities where they differ (led by high-volume batch processing and duplicate detection and data management).
- Stated Acumatica, Sage Intacct integration the alternative doesn't list.
Where Microsoft Dynamics 365 Sales leads
- Stronger evidenced coverage on 24 of the 32 capabilities where they differ (led by account and contact management and lead capture and management).
- Published pricing where the alternative quotes.
- Stated Microsoft Dynamics 365 integration the alternative doesn't list.
Where they differ
The 32 capabilities (of 51 in the CRM integration taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Account and contact managementCore CRM Records & Pipeline | Not evidenced | Core strength |
| Lead capture and managementCore CRM Records & Pipeline | Not evidenced | Core strength |
| Deal and opportunity trackingCore CRM Records & Pipeline | Not evidenced | Core strength |
| Quote generation / CPQSales Process & Automation | Not evidenced | Core strength Quote, order, and invoice entities native |
| Goal and quota trackingForecasting & Reporting | Not evidenced | Core strength Goal and quota management |
| Predictive lead and opportunity scoringAI & Predictive Intelligence | Not evidenced | Core strength Predictive lead and opportunity scoring |
| Generative AI draftingAI & Predictive Intelligence | Not evidenced | Core strength Copilot email drafting and reply suggestions |
| Conversation intelligenceAI & Predictive Intelligence | Not evidenced | Core strength Conversation intelligence from calls |
| Email integration and trackingSales Engagement & Communication | Not evidenced | Core strength Outlook email and calendar sync |
| High-volume batch processingIntegration Platform & Data Operations | Core strength High-volume data loader, bulk and batch processing | Not evidenced |
| Visual pipeline managementCore CRM Records & Pipeline | Not evidenced | Supported Business process flows guide pipeline stages |
| Custom objects and fieldsCore CRM Records & Pipeline | Not evidenced | Supported Custom tables and business rules |
| Duplicate detection and data managementCore CRM Records & Pipeline | Supported Deduplication and lookups in data operations | Not evidenced |
| Workflow and process automationSales Process & Automation | Not evidenced | Supported Power Automate workflows |
| Guided selling / playbooksSales Process & Automation | Not evidenced | Supported Business process flows and sales accelerator work lists |
| Custom dashboards and reportsForecasting & Reporting | Not evidenced | Supported Power BI embedded analytics |
| Pipeline inspection and deal health analyticsForecasting & Reporting | Not evidenced | Supported Relationship analytics and health scores |
| AI agents / copilotsAI & Predictive Intelligence | Partial AI-assisted integration assistant, not a CRM sales agent | Core strength Copilot opportunity and meeting summaries |
| Next-best-action recommendationsAI & Predictive Intelligence | Not evidenced | Supported Sales accelerator work lists |
| Meeting schedulingSales Engagement & Communication | Not evidenced | Supported Teams meeting integration |
| Low-code app / automation builderPlatform & Extensibility | Partial Drag-and-drop flow builder for integrations, not general app building | Core strength Power Apps custom apps |
| SSO and role-based access controlsPlatform & Extensibility | Supported Role-based access | Not evidenced |
| Sandbox / test environmentsPlatform & Extensibility | Supported Sandbox and lifecycle management | Not evidenced |
| Lead scoring and routingSales Process & Automation | Not evidenced | Partial Predictive lead scoring; explicit routing rules not evidenced |
| Sequences and cadencesSales Engagement & Communication | Not evidenced | Partial Sales accelerator sequencing; less dedicated than standalone engagement tools |
| Quote e-signatureSales Engagement & Communication | Not evidenced | Partial Quote entity native; e-signature typically via partner add-on |
| Inventory and product/item syncCRM-to-ERP Data Synchronization | Core strength Inventory and item sync | Supported Product catalog and price lists shared via Dataverse |
| Field mapping and data transformationCRM-to-ERP Data Synchronization | Core strength Configurable field mappings and data transformation | Supported Customizable table and column mappings for dual-write |
| Visual integration/flow builderIntegration Platform & Data Operations | Core strength integrator.io drag-and-drop flow builder | Supported Power Automate |
| Monitoring, alerting, and error handlingIntegration Platform & Data Operations | Core strength Real-time monitoring, automated error retry, alerts, audit logs | Supported Dual-write error management and alert notifications |
| Master data managementIntegration Platform & Data Operations | Not evidenced | Partial Shared Dataverse data model acts as a common customer/product master |
| Open REST APIPlatform & Extensibility | Supported Universal REST and SOAP connectors | Core strength Dataverse REST API |
Both grade identically on the other 19 capabilities — see each product's full profile: Celigo, Microsoft Dynamics 365 Sales.
Celigo vs Microsoft Dynamics 365 Sales — FAQs
Is Celigo or Microsoft Dynamics 365 Sales better for ERP integration?
Both state integrations with SAP, NetSuite. Celigo additionally lists Acumatica, Sage Intacct. Microsoft Dynamics 365 Sales additionally lists Microsoft Dynamics 365. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Celigo or Microsoft Dynamics 365 Sales?
Microsoft Dynamics 365 Sales publishes a starting rate ($65/user/mo); Celigo prices by quote, so a like-for-like number requires asking both.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Celigo and Microsoft Dynamics 365 Sales should each cost you — and whether a third option belongs on your shortlist.