OnBase vs M-Files
document management head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Custom quote / contact sales | From $65/user/mo (published) |
| Deployment | Cloud, On-premise, Hybrid | Cloud, On-premise, Hybrid |
| Company size | Mid-market, Enterprise | Mid-market, Enterprise |
| Stated ERP integrations | SAP, Oracle Fusion Cloud, Workday, Microsoft Dynamics 365, Infor | SAP, NetSuite, Microsoft Dynamics 365 |
| Vendor | Hyland | M-Files |
Our take
Where OnBase leads
- Stronger evidenced coverage on 10 of the 25 capabilities where they differ (led by low-code case / app builder and scanning & batch capture).
- Stated Oracle Fusion Cloud, Workday, Infor integration the alternative doesn't list.
Where M-Files leads
- Stronger evidenced coverage on 15 of the 25 capabilities where they differ (led by metadata-driven tagging & classification and enterprise knowledge graph).
- Published pricing where the alternative quotes.
- Stated NetSuite integration the alternative doesn't list.
Where they differ
The 25 capabilities (of 51 in the document management taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Metadata-driven tagging & classificationRepository & Organization | Not evidenced | Core strength Metadata-based classification, no folder dependency |
| Enterprise knowledge graphAI & Content Intelligence | Not evidenced | Core strength Enterprise Knowledge Graph linking documents, people, projects, assets |
| Low-code case / app builderPlatform, Reporting & Integrations | Core strength WorkView application platform for case-style solutions | Not evidenced |
| Scanning & batch captureCapture & Ingestion | Supported Multi-channel capture: scanning, fax, EDI, file sweeps | Not evidenced |
| Email importCapture & Ingestion | Supported | Not evidenced |
| Check-in / check-out lockingRepository & Organization | Not evidenced | Supported |
| Full-text & metadata searchRepository & Organization | Not evidenced | Supported |
| Electronic formsWorkflow & Process Automation | Supported | Not evidenced |
| AP invoice automationWorkflow & Process Automation | Supported AP connector framework with two-way ERP data validation | Not evidenced |
| Exception handling & escalationWorkflow & Process Automation | Supported | Not evidenced |
| Certified records managementRecords Management & Compliance | Supported SEC 17a-4 broker-dealer recordkeeping support | Not evidenced |
| Electronic signatureRecords Management & Compliance | Not evidenced | Supported DocuSign / Adobe Sign |
| Single sign-on / identity federationSecurity & Access Control | Not evidenced | Supported Federated authentication (Enterprise) |
| Microsoft 365 integrationCollaboration & Access | Not evidenced | Supported |
| Microsoft Teams integrationCollaboration & Access | Not evidenced | Supported |
| AI document summarization & Q&AAI & Content Intelligence | Not evidenced | Supported Document summarization and intelligent insights |
| AI-enhanced / semantic searchAI & Content Intelligence | Not evidenced | Supported Natural-language document discovery |
| AI agents for content workflowsAI & Content Intelligence | Not evidenced | Supported Aino agents (Enterprise) |
| iPaaS connectivityPlatform, Reporting & Integrations | Not evidenced | Supported NetSuite connectivity via Tray.ai |
| Reporting & operational dashboardsPlatform, Reporting & Integrations | Supported Real-time interactive dashboards, OnBase Insights | Not evidenced |
| Governed template & brand asset managementContent Generation & Templates | Not evidenced | Supported Document automation for templated document creation |
| Automated document assemblyContent Generation & Templates | Not evidenced | Supported Document automation for templated document creation |
| AI/ML field and table data extractionCapture & Ingestion | Core strength Intelligent data extraction and verification via Brainware capture | Supported |
| Encryption at rest & in transitSecurity & Access Control | Not evidenced | Partial Enterprise key management (Enterprise tier); explicit at-rest/in-transit encryption not documented |
| Prebuilt ERP connectorsPlatform, Reporting & Integrations | Core strength Direct ERP integrations for SAP, Oracle, Workday, Microsoft Dynamics 365 | Supported SAP ERP integration plugin |
Both grade identically on the other 26 capabilities — see each product's full profile: OnBase, M-Files.
OnBase vs M-Files — FAQs
Is OnBase or M-Files better for ERP integration?
Both state integrations with SAP, Microsoft Dynamics 365. OnBase additionally lists Oracle Fusion Cloud, Workday, Infor. M-Files additionally lists NetSuite. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, OnBase or M-Files?
M-Files publishes a starting rate ($65/user/mo); OnBase prices by quote, so a like-for-like number requires asking both.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what OnBase and M-Files should each cost you — and whether a third option belongs on your shortlist.