Jitterbit Harmony Case Studies16 Customer Stories & Results

Challenge

Whiskers N Paws needed an efficient way to replace custom-coded

Results

Whiskers N Paws saves 150 monthly hours, HK$180K, and 2 months of integration time For Whiskers N Paws, the immediate benefit of its partnership with Jitterbit was the quick, hassle-free, and seamless integration of its new Shopify ecommerce site with their existing back-end processes, including inventory, order, delivery, and financials. Whiskers N Paws has been able to save 150 hours per month by eliminating manual data entry, estimating a mini

Challenge

Constrained IT resources and a complex blend of legacy, new, and cloud systems were impeding operational efficiency Using locally sourced ingredients, Youfoodz creates snacks, drinks, and meals for health-conscious consumers, offering items in retail locations and for delivery. Named Australia’s Best Food Delivery Service by consumer website ProductReview for three consecutive years, the company’s products are also stocked in more than 4,000 stor

Results

A new logistics platform, 75% faster integrations, and a scalable foundation for growth By implementing Jitterbit’s Harmony iPaaS solution, Youfoodz has: Addressed both current and future system integration requirements Rapidly implemented a new logistics platform that delivered immediate business advantages Enabled staff with limited technical expertise to perform integration tasks Gained access to an effective support team to bolster its limite

Challenge

s Difficult to integrate many disparate data feeds from partners using legacy system Successes INTO has made 452,136 transactions through Jitterbit since adoption, transactions that impact students directly such as course fees, airport transfers, and living arrangements INTO’s customers receive faster, more robust data due to seamless connections with data sources from many partners Cloud hosting allows INTO employees to collaborate in real time

Challenge

Trading partner onboarding taking 2-3 months

Results

Partner onboarding reduced to 1 day

Challenge

Excel-based system prone to crashes and errors, 770 laboratory analyses per day with multiple inputs, data access and accuracy issues, labor-intensive manual processes

Results

Single source of truth for all factory data, automated output metrics, step-by-step guidance for workers, accountability tracking via employee names, ability to quickly add or modify apps

Challenge

Al Salem Johnson Controls was installing ServiceMax (SVMX) for the first time. Before SVMX, there was no service application in place at all. To save time and effort, ASJC wanted to integrate ServiceMax with its Epicor iScala enterprise resource planning (ERP) financial system and a Sharepoint application for call centers. ASJC also wanted to find an integration-platform-as-a-service (iPaaS) vendor with experience in ServiceMax, Epicor, and Share

Results

ASJC was able to save service technicians time and improve customer satisfaction. Management can see objective measures of staff efficiency, work order planning, and technician utilization. Most importantly, thanks in large part to Jitterbit, ServiceMax has been adopted by the field service organization as the easiest way to get their job done. In the beginning, there was some resistance to adopting the new system, but now as the service technici

Challenge

As a part of the continuous improvement initiative, Jeld-Wen’s leadership decided its European operations could be more profitable if they standardized on Salesforce. Management goals included increasing the pipeline, improving the close rate, and providing a 360-degree view of all customers across all of Europe. One obstacle to the successful completion of this project was that each country had its own way of doing things. Some countries had no

Results

Jeld-Wen now has one common platform where people across Europe are all working in the same way. The field is happy with the new system. The salespeople have the information they need, live on their mobile devices, which has made a massive difference for them. Executive management is pleased that the project is on target. IT management is gratified Jitterbit has proven such a reliable partner, and the project manager was promoted for her excellen

Challenge

Veltek was looking to sync their customer, product, and price master data between their Customer Relationship Management (CRM) system and their Enterprise Resource Planning (ERP) system. Similar Customer, Product, Price data was being maintained, reported, and forecasted on by Marketing and Sales for tracking Prospects, Leads, and Opportunities with Products and Price in their Customer Relationship Management (CRM) system and then again in their

Results

Veltek now has synced data across their core systems which helps provide a unified, 360-degree view of customer, product, and price. Marketing, Sales, Pricing, Demand Planning, and Operations can communicate on the same data, in real time. This leads to more accurate marketing, better communication, cleaner forecasting and reporting, and faster sales to order turnaround times. Veltek’s executive team is pleased that the project is on track to ach

Challenge

s faced by Liz Lingerie’s ecommerce? Liz Lingerie is one of Brazil’s most well-known brands of articles of intimate wear. It’s part of CMR Group — which is also the owner of the Liz Injoy and Liz Easywear lines. It appeared in 1989 as a pioneer seller of women’s elastane stockings, but in 1995 they began designing lingeries with a complete focus on quality and comfort. Despite that, it wasn’t until more than two decades later that Liz Lingerie’s

Results

obtained by Liz Lingerie’s ecommerce highlight the importance of being able to rely on a company that specializes in systems and data integration when deploying an electronic business. With the correct strategy, it’s possible to grow your sales without hampering the performance of the physical outlets. We, at Wevo, have almost a decade of experience as an integration platform as a service (iPaaS) and we are the first company in Latin America in t