Jitterbit Harmony
by Jitterbit · eCommerce Connectors
Enterprise iPaaS connecting ERP, ecommerce, EDI and CRM systems
- Works with
- NetSuite, SAP, Oracle, Microsoft Dynamics
- Deployment
- Cloud
- Company size
- Mid-market, Enterprise
- Pricing
- Quote-based
- Founded
- 2003
- Headquarters
- Alameda, USA
Overview
Jitterbit Harmony is an enterprise integration platform as a service (iPaaS) that combines low-code data integration with built-in API management. It lets users design integrations visually, automate data flows, and create REST or SOAP APIs from existing data sources, drawing on hundreds of prebuilt connectors for platforms such as Salesforce, Workday, NetSuite, SAP, Oracle, and Microsoft Dynamics.
For commerce scenarios, Harmony connects ecommerce storefronts and marketplaces to ERP and CRM systems, supporting order, inventory, customer, and fulfillment synchronization as well as EDI exchange with trading partners. Its API management suite can expose integrations as governed APIs with authentication, throttling, and usage monitoring, which suits organizations that want both back-office integration and API-led connectivity.
Founded in 2003 and headquartered in Alameda, California, Jitterbit is privately held with private-equity backing (KKR). It targets mid-market and enterprise organizations that need a single low-code platform spanning application integration, automation, and API management across ERP, ecommerce, CRM, and other systems.
Screenshots & demo
Demo video from the vendor's YouTube channel. Screenshots sourced from Jitterbit.
Features & capabilities
Application Integration
Connect ERP, ecommerce, CRM, and other systems.
- Hundreds of prebuilt connectors (Salesforce, NetSuite, SAP, Oracle, Dynamics, Workday)
- Visual, drag-and-drop integration design
- Data mapping and transformation
- Scheduled and event-driven workflows
API Management
Create and govern APIs from integrations.
- Create REST or SOAP APIs from existing data sources
- Expose APIs to external consumers with authentication and throttling
- Monitor API performance and usage
- API-led connectivity across systems
Commerce & EDI
Order, inventory, and trading-partner data flows.
- Sync ecommerce/marketplace orders to ERP and CRM
- Inventory and product data synchronization
- EDI exchange with trading partners
- Fulfillment and status updates back to channels
Automation & AI
Low-code automation infused with AI.
- Low-code workflow automation
- AI-assisted integration capabilities
- Reusable integration templates and recipes
- Centralized management and monitoring
Common use cases
- Integrate an ecommerce store's orders and inventory with SAP, Oracle, NetSuite, or Dynamics
- Expose ERP data as governed REST APIs for partners or internal apps
- Exchange EDI documents with retail trading partners
- Sync Salesforce CRM with ERP order and customer data
- Automate cross-application workflows across the enterprise
- Connect a composite ERP/ecommerce/CRM/WMS landscape through one platform
Strengths & considerations
Strengths
- Combines low-code integration with built-in API management in one platform
- Strong connector breadth across major ERP, CRM, and SaaS systems
- Enterprise-grade iPaaS recognized in independent iPaaS rankings
Considerations
- Pricing is quote-based and not publicly listed
- Primarily targets mid-market; very large enterprise programs may evaluate broader platforms
ERP integrations
Pricing
Subscription/quote-based; cost driven by number of endpoints, environments, API volume, and modules (integration vs API management). Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (cloud) with agent options for on-premises connectivity
- Data residency
- US, EU
- Compliance
- SOC 2, ISO 27001, HIPAA, GDPR
- Mobile app
- No
- Languages
- English
About the vendor
- Founded
- 2003
- Headquarters
- Alameda, USA
- Employees
- ~400-500
- Ownership
- Private equity
Alternatives to Jitterbit Harmony in eCommerce Connectors
Jitterbit Harmony — frequently asked questions
What is Jitterbit Harmony?
It is Jitterbit's flagship iPaaS combining low-code integration, automation, and API management on a single platform.
Can Jitterbit create APIs?
Yes. Its API management suite can turn existing data sources into REST or SOAP APIs with authentication, throttling, and monitoring.
Who owns Jitterbit?
Jitterbit is privately held with backing from KKR, with additional investment from Audax Private Equity.
Evaluating eCommerce Connectors?
Tell us your ERP and requirements and we'll send an independent shortlist — including Jitterbit Harmony and the best-fit alternatives — with honest pros and cons.