Cleo Integration Cloud

by Cleo · EDI

Ecosystem integration platform unifying EDI, API and non-EDI B2B data flows

Works with: NetSuite, Microsoft Dynamics, SAP, Sage, Acumatica
Deployment: Cloud
Company size: Mid-market, Enterprise
Pricing: Quote-based
Founded: 1976
Headquarters: Rockford, Illinois, USA

Overview

Cleo Integration Cloud (CIC) is a cloud-based platform built around the concept of "ecosystem integration" — bringing EDI, API and non-EDI B2B data flows together so businesses can connect trading partners, applications and e-commerce channels in one place. It is targeted at supply-chain-intensive industries such as manufacturing, distribution, logistics and wholesale, where document automation across many partners directly affects revenue and fulfillment.

The platform provides no-code onboarding, AI-assisted mapping and orchestration of EDI and API transactions directly into ERP, TMS and WMS systems. It supports secure protocols including HTTPS, FTPS, SFTP, AS2 and email, and offers a pre-defined network of business connections to accelerate partner onboarding. A distinctive aspect of Cleo's model is flexibility of delivery: customers can run integrations self-service, use Cleo's managed services, or blend the two.

Cleo (Cleo Communications) is a privately held company founded in 1976, headquartered in Rockford, Illinois, with offices in Chicago, Pennsylvania, London and Bangalore, and roughly 400 employees serving more than 4,000 direct customers.

Screenshots & demo

Demo video from the vendor's YouTube channel. Screenshots sourced from Cleo.

Features & capabilities

Ecosystem Integration

Unified EDI, API and non-EDI integration

Single platform for EDI, API and non-EDI B2B data flows
Connect, transform, integrate, orchestrate and analyze dataflows
B2B, application and e-commerce integration in one place
End-to-end visibility across all integration types

Trading Partner Onboarding

Accelerated partner enablement

No-code partner onboarding workflows
AI-powered mapping to reduce manual effort
Pre-defined network of 900+ business connections
Reusable templates for common partner scenarios

Standards & Connectivity

Broad format and protocol coverage

EDI standards including X12 and EDIFACT
API and non-EDI document support
HTTPS, FTPS, SFTP, AS2 and email protocols
Secure transmission with encryption

ERP, TMS & WMS Orchestration

Integration into back-office and logistics systems

Orchestration of EDI/API transactions into ERP, TMS and WMS
Connectors for NetSuite, Microsoft Dynamics, SAP, Sage and Acumatica
Automated document-to-record mapping
Order, invoice, ASN and other supply chain documents

Visibility & Analytics

Operational and business insight into flows

Real-time tracking of transactions and partners
Dashboards for technical and business users
Error detection and exception management
Analytics across B2B/EDI and API dataflows

Flexible Delivery Model

Self-service, managed or blended operation

Self-service operation of integrations
Fully managed services (mapping, monitoring, partner support)
Blended self-service plus managed approach
Control over B2B integration strategy and staffing

Common use cases

Unifying EDI and API integration on a single platform
Onboarding trading partners quickly in supply-chain-heavy industries
Orchestrating order/invoice/ASN flows into ERP, TMS and WMS
Choosing managed services for some partners and self-service for others
Replacing aging point-to-point EDI with a modern cloud platform
Integrating e-commerce and marketplace channels alongside EDI
Gaining business-level visibility into revenue-impacting document flows

Strengths & considerations

Strengths

"Ecosystem integration" approach unifying EDI, API and non-EDI in one platform
Flexible self-service, managed, or blended delivery model
Strong focus on supply-chain-intensive industries (logistics, manufacturing, distribution)