BigChange Case Studies133 Customer Stories & Results

Baydale, EnviroVent, Ferris Ltd and Blade Roofing are among the 133 companies with published BigChange stories. Most run it alongside Custom ERP system, and Facilities Management is the most common industry. Filter by industry or ERP below to find companies like yours.

133 customer stories53 with measured resultsUpdated August 2026

133

Customer stories

Custom ERP system

#1 ERP alongside

Facilities Management

#1 industry

United Kingdom

#1 country

ERPs these customers run

Custom ERP system1 (1%)
Sage1 (1%)
Sage (planned integration)1 (1%)
Sage 501 (1%)
Xero1 (1%)
XERO1 (1%)

Industries

Facilities Management35 (26%)
Technology30 (23%)
Services19 (14%)
Manufacturing15 (11%)
Retail10 (8%)
Utilities3 (2%)
Equipment Rental & Hire2 (2%)
Healthcare2 (2%)

Countries

United Kingdom118 (89%)
UK12 (9%)
Ireland1 (1%)

BigChange customer success stories

Each story records the challenge, what BigChange replaced, the ERP it runs alongside and the results the vendor reported. Filter to find companies like yours.

Industry

Baydale

Security Services · United Kingdom

Mid-Market

Replaced Server-based platform (20 years old)

95%

Digital Workflows

33%

Productivity Increase

80%

Job Allocation Speed Increase

Challenge

Server-based platform wasn't keeping pace with growing client base; no stock management or engineer visibility

Results

Achieved 80% faster job allocation; 33% productivity improvement; transformed 95% of workflows to digital

Source ↗

Flow Free Drainage

Services · UK

SMB

lower insurance premiums

Cost Savings

40%

Annual Growth

25% reduction in poor driving

Driving Improvement

Challenge

5-6 office staff tied up managing jobs, generating quotes and invoices manually, slow quotation and invoicing process affecting business growth

Source ↗

EnviroVent

Manufacturing · United Kingdom

SMB

Replaced Server-based field service system and separate vehicle tracking

10%

No Access Reduction

40%

Predicted Team Growth

75%

Routine Reporting Reduction

Challenge

Outdated server-based system not responsive to business needs or customer requirements

Results

Reduced no-access visits from 15% to below 5% and 75% reduction in report generation time

Source ↗

Blade Roofing

Services · United Kingdom

Mid-Market

Replaced Email and manual processes with paper-based forms

75%

Business Growth

80%

Paper Reduction

40 hours

Monthly Admin Savings

Challenge

Weather-dependent business relying on email and manual processes

Results

Virtually paperless operation with 40 hours monthly admin savings and 75% business growth

Source ↗

CC Infrastructure Services (CC-IS)

Services · United Kingdom

SMB

Replaced Paper-based mobile operation

10%

Fuel Savings

20%

Admin Reduction

50%

Waste Reduction

Challenge

Paper-based operations requiring manual transportation of 900 miles and 8-man days per week

Results

Virtually paperless operation with significant admin and environmental benefits

Source ↗

Ferris Ltd

Services · United Kingdom

SMB

Replaced Multiple systems requiring reconciliation

20%

Admin Reduction

15%

Turnover Growth

£8 million

Predicted Growth

Challenge

Multiple systems creating confusion and extended staff onboarding

Results

Consolidated to single system with 15% growth and 20% admin reduction

Source ↗

Burry Sealants

Services · United Kingdom

SMB

Replaced Paper worksheets and manual job management

13,000

Jobs Completed

20%

Overall Growth

20%

Workforce Expansion

Challenge

Growth limiting dependence on paper worksheets and manual processes

Results

Regional expansion with 20% workforce growth and improved efficiency

Source ↗

CDC Draincare

Services · United Kingdom

Mid-Market

Runs with XEROReplaced Multiple disconnected systems

100%

Job Growth

20% increase

Field Productivity

100% increase

Office Productivity

Challenge

Managing multiple acquisitions and locations with disconnected systems

Results

Doubled jobs nationally without increasing staff, 100% office productivity gain

Source ↗

SES Home Services

Utilities · United Kingdom

SMB

Replaced Manual and paper-based processes

£150,000

Cost Savings

67%

No Access Reduction

20%

Efficiency Improvement

Source ↗

BigChange case studies by industry

BigChange in Facilities Management

35 stories · 15 teams managed

Saltworks, Nserv, Rilmac Asbestos Services Division, Future Group and 31 more.

Read Saltworks's story ↓

BigChange in Technology

30 stories · £1 million business increase

Eurotech Environmental, Gartec, Stirling Electrical Services, Sinewave Energy Solutions and 26 more.

Read Eurotech Environmental's story ↓

BigChange in Services

19 stories · lower insurance premiums cost savings

Flow Free Drainage, Blade Roofing, CC Infrastructure Services (CC-IS), Ferris Ltd and 15 more.

Read Flow Free Drainage's story ↓

BigChange in Manufacturing

15 stories · 10% no access reduction

EnviroVent, Angloco, Complete Shutter Services, Dock Solutions and 11 more.

Read EnviroVent's story ↓

BigChange in Retail

10 stories · 50% admin reduction

DW Forklift Services, Quick Reach, Sapphire Utility Solutions, Nixon Hire and 6 more.

Read DW Forklift Services's story ↓

BigChange in Utilities

3 stories · £150,000 cost savings

SES Home Services, Rescue Rod, Scotloo.

Read SES Home Services's story ↓

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Where this data comes from

These stories are summarised from BigChange's own published customer stories, with the customer, industry, prior system and stated ERP extracted from each page. Figures are the vendor's claims and are not independently verified by ERP Research — treat them as directional, and ask for references covering your industry and ERP when you shortlist. Every card links to its original source.