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Rithum Case Studies24 Customer Stories & Results

Boardriders, Draper Tools, Book and Mortar and DSW are among the 24 companies with published Rithum stories., and Retail is the most common industry. Filter by industry or ERP below to find companies like yours.

24 customer stories14 with measured resultsUpdated August 2026

24

Customer stories

#1 ERP alongside

Retail

#1 industry

United States

#1 country

Industries

  • Retail20 (83%)
  • Technology2 (8%)
  • eCommerce Distributor1 (4%)
  • Manufacturing1 (4%)

Countries

  • United States11 (46%)
  • Australia4 (17%)
  • United Kingdom4 (17%)
  • Germany1 (4%)
  • Hong Kong1 (4%)
  • Poland1 (4%)

Rithum customer success stories

Each story records the challenge, what Rithum replaced, the ERP it runs alongside and the results the vendor reported. Filter to find companies like yours.

Industry

DT

Draper Tools

Retail · United Kingdom

Replaced Internal digital marketing without expert support

+470%

Order Growth

-50%

Acos Reduction

+77%

Revenue Growth

Challenge

High customer acquisition costs and lack of internal digital marketing expertise

Results

ACOS down 50%, revenue up 77%, order growth up 470% YoY in first half of 2023

Source ↗
B

Boardriders

Retail · United States

Replaced Limited channel presence

15x

Sales Growth

50

Channel Increase

35%

Channel Percentage Growth

Challenge

Need to reach consumers across multiple shopping channels

Results

Added 50 channels, maintains consistent performance across Europe and US

Source ↗
BA

Book and Mortar

Retail · United States

Replaced Manual marketplace integration

$5,000-$10,000

Daily Gmv

6 months

Time To Launch

15%

Sales Contribution

Challenge

Managing hundreds of thousands of products with a small team

Results

15% of sales from Temu with minimal manual effort

Source ↗
TT

Toynk Toys

Retail · United States

Replaced Manual marketplace inventory and price management

20 global marketplaces

Marketplaces

100 errors fixed in a few clicks

Process Improvement

Challenge

Manual inventory and price updates across 10 marketplaces; difficulty taking advantage of international demand

Results

Selling on nearly 20 global marketplaces including Best Buy, MercadoLivre, Newegg, Rakuten; expanding to 3 more

Source ↗
D

DSW

Retail · United States

Replaced Manual dropship supplier management

nearly 100% throughout the year

Fill Rate

250 brands

Brands Integrated

Challenge

Managing quality and accuracy of dropship operations across multiple vendors; maintaining inventory consistency

Results

Onboarded 250 brands with 152 connections; maintained nearly 100% fill rate throughout the year

Source ↗
FS

Forza Sports

Retail · United States

Replaced Manual inventory tracking and listing management

1.5+ million orders on eBay

Orders

Challenge

Inventory management across eBay with rapid stock turnover; overselling issues and manual listing updates

Results

Nearly tripled sales; expanded from 5,600 to 12,000+ listings on eBay alone; 1.5+ million total orders

Source ↗
K

Kazar

Retail · Poland

Replaced Limited online presence with only own website

19 countries with Zalando

Countries

100,000+ in 12 months on Zalando

New Customers

Challenge

Scaling international marketplace presence without internal resources for marketplace integrations

Results

Live on Zalando in 19 countries within 5 months; gained 100,000+ new customers in first year

Source ↗
FR

Flat River Group

eCommerce Distributor · United States

Replaced Manual marketplace integration

8 months

Time To Expand

7

Marketplaces Added

Challenge

Complex item-type-driven taxonomy across multiple marketplaces

Results

Expanded to 7 major marketplaces in 8 months without additional IT staff

Source ↗
CD

Crazy Dog T-Shirts

Retail · United States

Replaced Multiple marketplace management without unified platform

double-digit growth sustained

Monthly Growth

Challenge

Managing thousands of SKUs on 20 different platforms; inability to track multiple moving parts efficiently

Results

Double-digit growth for 8 consecutive months; one change affects all 20 marketplaces simultaneously

Source ↗

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Where this data comes from

These stories are summarised from Rithum's own published customer stories, with the customer, industry, prior system and stated ERP extracted from each page. Figures are the vendor's claims and are not independently verified by ERP Research — treat them as directional, and ask for references covering your industry and ERP when you shortlist. Every card links to its original source.