Tungsten (Kofax) Case Studies68 Customer Stories & Results

“We've cut the cost of per-invoice processing to just over £2 (down from £8 per invoice).”

“With Tungsten solutions underpinning our mobile app, we can put new capabilities directly into our customers' hands and help then access the services they need anytime and anywhere – boosting satisfaction and loyalty.”

“There are two distinct components required for a successful e-invoicing initiative: the technical and the supplier enablement services. When evaluating options, it is critical to consider all of the capabilities and all of the costs for each option being considered. Tungsten was the best option for both components.”

“It was spectacular. For the first time in our history, we were able to announce the results of a census in the same year as the census itself.”

“The combination of TotalAgility and Process Director has significantly streamlined our document processing workflows.”

“We are partners; both sides have the same goal. We need e-invoicing, and Tungsten does just that. E-invoicing means we can do more for less.”

“We now have a virtual workforce working alongside our teams, handling repetitive tasks far faster than a human ever could.”

“Trying to create an electronic invoicing solution for all our customers would have been prohibitively expensive and complex for us, with Tungsten Network however it just happens. There are no integration issues, all the mapping between our systems and our customers' is done for us, and not just in the UK. Tungsten Network takes all the headaches of electronic invoicing away.”

“The true value of automation lies in its ability to augment human potential. Humanizing automation involves ensuring greater employee acceptance by crafting a work environment where human and digital workers harmonize to achieve superior outcomes.”