Tungsten (Kofax)
by Tungsten Automation · Invoice & Document OCR
Enterprise OCR and intelligent document processing for invoice and document capture
- Works with
- SAP S/4HANA, SAP ECC, Oracle E-Business Suite, Microsoft Dynamics 365, Oracle NetSuite, Other ERP systems
- Deployment
- Cloud, On-premise, Hybrid
- Company size
- Mid-market, Enterprise
- Pricing
- Custom quote (sales-led)
- Founded
- 1985
- Headquarters
- Irvine, California, USA
Overview
Tungsten Automation, known as Kofax until its 2023 rebrand, develops document capture, OCR, and intelligent document processing (IDP) software used to digitize, classify, and extract data from paper and electronic documents. Its portfolio spans the TotalAgility intelligent automation platform, the Capture document-ingestion engine, and ReadSoft / AP Essentials for accounts payable. The common thread is turning unstructured documents such as invoices, forms, and correspondence into structured data that downstream ERP and line-of-business systems can act on.
For ERP buyers, the most relevant use is invoice and document capture feeding finance systems. Tungsten provides certified integrations for SAP (ECC and S/4HANA) and Oracle E-Business Suite, and connects to Microsoft Dynamics 365, NetSuite, and other ERPs via prebuilt connectors and an open API. The software reads invoices across formats — paper, PDF, XML, and e-invoices — applies validation and business rules, performs purchase-order matching, and routes documents through approval workflows before posting to the ERP. AP Essentials (formerly ReadSoft Online) delivers this as a cloud service, while ReadSoft Invoices and Capture cover on-premises and hybrid deployments.
Tungsten positions TotalAgility as a broader platform that combines IDP with process orchestration and generative AI, and was named a Leader in Gartner's inaugural Magic Quadrant for Intelligent Document Processing. Reviewers consistently cite extraction accuracy, deployment flexibility, and integration breadth as strengths, while noting that the platform's depth comes with implementation complexity and specialist skill requirements. The company traces its roots to 1985, is headquartered in Irvine, California, and is owned by private-equity firms Clearlake Capital and TA Associates.
Screenshots & demo
Demo video from the vendor's YouTube channel.
Features & capabilities
Document capture and ingestion
Multichannel intake of documents from physical and digital sources.
- Multichannel ingestion from scanners, MFPs, mobile, email, and fax
- Support for over 300 multifunction printer models (Canon, HP, Lexmark, Konica Minolta, Xerox)
- Tungsten VRS image cleanup: automatic deskew, crop, rotate, and straighten
- Capture of structured and unstructured content
- Handling of paper, PDF, XML, image, and e-invoice formats
- Mobile capture for documents and IDs
OCR, classification and extraction
Reading and structuring document content.
- OCR across multiple languages for global operations
- Automatic document classification and separation (Tungsten Transformation)
- Field- and line-item-level data extraction
- Self-learning extraction that improves accuracy over time
- Library of pre-trained AI extraction models for common document types
- Automatic detection of invoice vs. credit note and PO vs. non-PO invoices
Invoice and AP processing
Accounts-payable-specific automation feeding the ERP.
- Two-way and three-way purchase-order matching
- Automatic validation of sums and tax amounts
- Configurable approval workflows for non-PO invoices
- Straight-through (touchless) posting to the ERP
- Exception handling and validation queues
- Master-data and invoice-data exchange with SAP ECC and S/4HANA
Workflow and process orchestration
TotalAgility platform capabilities beyond capture.
- Low-code workflow and form design
- Process orchestration across systems and teams
- Generative AI for document understanding and summarization
- Business rules and decisioning
- Real-time process insight and reporting
- Marketplace of prebuilt connectors and solution components
Integration and e-invoicing
Connecting captured data to ERP and supplier networks.
- Certified SAP and Oracle E-Business Suite integrations
- Prebuilt connectors for Microsoft Dynamics 365 and NetSuite
- Open / extensible API for connecting to any ERP
- More than 140 connectors to ECM, ERP, BPM, and line-of-business apps
- Tungsten e-invoicing Network for compliant B2B and B2G digital invoicing
- Support for European and international e-invoicing standards
Common use cases
- Automating accounts-payable invoice capture and posting into SAP or Oracle
- Two- and three-way PO matching before invoice approval
- Digitizing inbound mail, forms, and correspondence at scale
- Touchless straight-through processing of high-volume invoices
- Compliant B2B and B2G e-invoicing across regions
- Extracting data from unstructured documents for downstream workflows
- Onboarding and KYC document processing in regulated industries
Strengths & considerations
Strengths
- Named a Leader in Gartner's inaugural Magic Quadrant for Intelligent Document Processing
- Certified, dedicated SAP and Oracle E-Business Suite integrations rather than generic connectors
- Long-established OCR/capture technology (Kofax lineage since 1985) with mature VRS image processing
- Single platform spanning capture, IDP, workflow orchestration, and e-invoicing
- Broad connector ecosystem (140+) plus an open API for any ERP
- Flexible deployment across public cloud, private cloud, and on-premises
Considerations
- TotalAgility is powerful but complex to develop in, and skilled implementers can be hard to find
- Initial configuration and performance tuning for complex processes require specialist knowledge
- Pricing is reported as higher than some competing IDP/BPM platforms
- Some designer and form-builder interfaces are described by reviewers as dated
- No public list pricing; cost requires a sales engagement
ERP integrations
Exchanges master data and invoice data with SAP ECC and S/4HANA via AP Essentials connector
Extensible API for integrating with any ERP; 140+ line-of-business connectors available
Pricing
No public list pricing. ReadSoft Invoices individual license purchases carry a 30-day money-back guarantee. Pricing varies by product (TotalAgility, Capture, AP Essentials), deployment, and volume. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- Public cloud, private cloud, or on-premises depending on product
- Compliance
- SOC 2, SOC 3, ISO 27001, PCI DSS, GDPR, HIPAA, CCPA
- Languages
- Multi-language OCR support
About the vendor
- Founded
- 1985
- Headquarters
- Irvine, California, USA
- Ownership
- Private equity (Clearlake Capital and TA Associates)
- Notable customers
- Marginalen Bank, University Hospitals, Safe-Guard, Tetrosyl
Alternatives to Tungsten (Kofax) in Invoice & Document OCR
Tungsten (Kofax) — frequently asked questions
Does Tungsten integrate with SAP and Oracle?
Yes. Tungsten provides certified integrations for SAP (ECC and S/4HANA) and Oracle E-Business Suite, and connects to Microsoft Dynamics 365, NetSuite, and other ERPs via prebuilt connectors and an open API.
Is Tungsten the same as Kofax?
Yes. Kofax rebranded to Tungsten Automation in 2023. Products such as TotalAgility, Capture, and ReadSoft (now AP Essentials) carry the Tungsten name but retain the same lineage.
Can Tungsten be deployed on-premises?
Yes. TotalAgility and Capture support public cloud, private cloud, and on-premises deployment, while AP Essentials is delivered as a cloud service.
What document formats can it process?
It handles paper, PDF, XML, image files, and structured e-invoices, ingested from scanners, MFPs, mobile, email, and fax.
What security certifications does Tungsten hold?
Tungsten Automation reports SOC 2 and SOC 3 reporting, ISO 27001 certification, PCI DSS attestation, and commitments to GDPR, HIPAA, and CCPA. A FedRAMP High authorization is listed as in process.
Evaluating Invoice & Document OCR?
Tell us your ERP and requirements and we'll send an independent shortlist — including Tungsten (Kofax) and the best-fit alternatives — with honest pros and cons.