Epos Now vs NCR Voyix Counterpoint
POS integration head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription + hardware bundle, quote-based | Quote-based |
| Deployment | Cloud | Cloud, On-premise |
| Company size | SMB, Mid-market | SMB, Mid-market |
| Stated ERP integrations | QuickBooks, Xero | QuickBooks |
| Vendor | Epos Now | NCR Voyix |
Our take
Where Epos Now leads
- Stronger evidenced coverage on 15 of the 30 capabilities where they differ (led by kitchen display system and offline-resilient checkout).
- Stated Xero integration the alternative doesn't list.
Where NCR Voyix Counterpoint leads
- Stronger evidenced coverage on 15 of the 30 capabilities where they differ (led by returns, exchanges & layaway and mobile pos).
Where they differ
The 30 capabilities (of 54 in the POS integration taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Returns, exchanges & layawayCheckout & Transactions | Not evidenced | Core strength Sales, returns, exchanges and layaway handled on a single ticket |
| Kitchen Display SystemHospitality & Vertical Operations | Core strength KDS with audio alerts and color-based order time-tracking | Not evidenced |
| Offline-resilient checkoutCheckout & Transactions | Supported Offline mode for continued sales during outages | Not evidenced |
| Mobile POSCheckout & Transactions | Not evidenced | Supported Mobile POS for iPhone and iPad |
| Split & partial paymentsCheckout & Transactions | Supported Split billing | Not evidenced |
| Customizable checkout UICheckout & Transactions | Not evidenced | Supported Configurable touchscreen POS interface |
| Digital wallet supportPayments & Payment Processing | Supported Apple Pay and Google Pay / Google Wallet support | Not evidenced |
| Inter-location stock transfersInventory & Stock Management | Not evidenced | Supported Inter-store and warehouse stock transfers |
| Barcode & label managementInventory & Stock Management | Supported Barcode scanning and custom barcode label printing | Not evidenced |
| Low-stock alertsInventory & Stock Management | Supported Low-stock alerts and automated restocking lists | Not evidenced |
| Variant / matrix productsInventory & Stock Management | Not evidenced | Supported Configurable item matrix for size, color and style variants |
| Native eCommerce platformOmnichannel & eCommerce Fulfillment | Supported Epos Now Online and Epos Now Delivery ordering platform | Not evidenced |
| BOPIS & curbside fulfillmentOmnichannel & eCommerce Fulfillment | Supported Click-and-collect | Not evidenced |
| Unified catalog & pricingOmnichannel & eCommerce Fulfillment | Supported Shopify integration with real-time inventory sync | Not evidenced |
| Gift cardsCustomer Engagement & Loyalty | Not evidenced | Supported Gift card issuance and redemption |
| Promotions & discount engineCustomer Engagement & Loyalty | Not evidenced | Supported Flexible pricing rules and promotional management |
| ClientelingCustomer Engagement & Loyalty | Not evidenced | Supported Personalized, clienteling-style selling support |
| Custom report builder & exportReporting & Analytics | Supported Downloadable spreadsheet reports | Not evidenced |
| AI-assisted insightsReporting & Analytics | Not evidenced | Supported AI-assisted analytics dashboard (DataIQ) |
| Role-based permissionsStaff & Workforce Management | Not evidenced | Supported Role-based permission controls |
| Table & floor plan managementHospitality & Vertical Operations | Supported Table management with customizable table plans | Not evidenced |
| Delivery order routingHospitality & Vertical Operations | Supported Takeout and delivery order routing to the kitchen | Not evidenced |
| GL journal syncPlatform, Accounting & Integrations | Supported Sends sales, purchase orders and discounts to QuickBooks/Xero/Sage | Not evidenced |
| Accounts receivablePlatform, Accounting & Integrations | Not evidenced | Supported Account/B2B customer and receivables management |
| Integrated card paymentsPayments & Payment Processing | Core strength Card, chip-and-pin and contactless payment acceptance | Supported EMV-certified payment terminal support via NCR Secure Pay |
| Real-time multi-location inventoryInventory & Stock Management | Supported Multi-location stock tracking | Core strength Real-time inventory visibility across stores, warehouses and ecommerce |
| Customer profiles & CRMCustomer Engagement & Loyalty | Supported Customer profile storage | Core strength Built-in CRM with customer profiles and purchase history |
| Built-in loyalty programCustomer Engagement & Loyalty | Partial Native loyalty points tracking; fuller programs via Loyalzoo/LoyaltyDog partner integrations | Supported Customer loyalty and rewards programs |
| Marketing campaignsCustomer Engagement & Loyalty | Partial Email marketing via Mailchimp integration, not a native feature | Supported Integrated email marketing campaigns |
| Menu managementHospitality & Vertical Operations | Partial At-table digital menu browsing; no multi-location menu-sync documented | Not evidenced |
Both grade identically on the other 24 capabilities — see each product's full profile: Epos Now, NCR Voyix Counterpoint.
Epos Now vs NCR Voyix Counterpoint — FAQs
Is Epos Now or NCR Voyix Counterpoint better for ERP integration?
Both state integrations with QuickBooks. Epos Now additionally lists Xero. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Epos Now or NCR Voyix Counterpoint?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Epos Now and NCR Voyix Counterpoint should each cost you — and whether a third option belongs on your shortlist.