HICX
by HICX Solutions · Supplier Management
Enterprise supplier management platform for data, onboarding, risk and performance across ERPs.
Updated August 2026 · By the ERP Research Editorial Team · Independent and vendor-neutral.
- Deployment
- Cloud
- Company size
- Enterprise
- Pricing
- Quote-based
- Founded
- 2004
- Headquarters
- London, United Kingdom
Overview
HICX is a supplier management platform, marketed as a supplier experience management (SXM) platform, founded in 2004 and headquartered in London. It is aimed at large, complex enterprises that manage thousands of suppliers across multiple ERP and procurement systems. The platform's core is a Supplier Data Foundation, a single authoritative supplier master record kept synchronized across a customer's ERPs and other systems, supplemented by HICX Origin, which validates and enriches supplier data using more than 40 external data sources.
On top of that data layer, HICX offers a set of supplier lifecycle modules covering registration, onboarding, risk management, compliance, performance management, relationship management, transaction (PO/invoice) visibility, and a supplier helpdesk, plus a no-code process orchestration engine for configuring supplier workflows without IT involvement. A Business Portal gives internal procurement, accounts payable, risk and compliance teams a shared workspace, while a Supplier Portal, available in 11 languages, gives suppliers self-service access to their own data, documents, invoices and compliance certificates.
HICX has layered generative and agentic AI onto the platform: agents for validation and compliance, risk monitoring, relationship management and data governance that automate document checks, sanctions screening, ESG monitoring and duplicate-record cleanup. Customers referenced on HICX's site include Mondelez International, AutoNation, EDF Energy, BAE Systems and Baker Hughes; the company cites a client connecting 20 ERP instances within 12 months and an 86% reduction in average supplier onboarding time.
Screenshots & demo
Screenshots sourced from HICX Solutions.
Features & capabilities
Supplier Data Foundation & MDM
A single authoritative supplier master record synchronized across ERPs and systems.
- Single supplier master record kept synchronized across all connected ERPs and systems
- Continuous monitoring for duplicate, incomplete or inconsistent supplier records
- Automated merge tools for large-scale data migrations and acquisitions
- Data update campaigns to keep supplier records current
- Governance rules controlling which fields can be edited and by whom
- Support for activating, deactivating and transferring supplier relationships
- Scales to hundreds of thousands of supplier records per client
Supplier Onboarding & Registration
Governed entry point for new suppliers from request through ERP activation.
- Self-service registration portal that captures and validates supplier data at entry
- End-to-end onboarding workflow from request through ERP activation
- Automated validation and enrichment via 40+ external data sources (HICX Origin)
- Configurable compliance and certification requests as part of onboarding
- Approval workflows and audit trails for onboarding decisions
- Customer-reported 86% reduction in average supplier onboarding time
Supplier Risk & Compliance Management
Configurable risk and compliance programs across a global supplier base.
- Configurable risk and compliance programs by supplier category, spend or geography
- Continuous validation of supplier information against third-party data sources
- Certificate and document tracking with expiry alerts
- Corrective action management for compliance issues
- Links compliance status to supplier performance and GRC programs
- AI validation and compliance agent for document, tax and sanctions checks
Supplier Performance & Relationship Management
Scorecards, KPIs and structured governance for strategic suppliers.
- Configurable scorecards and KPIs by supplier, category or region
- Improvement plans and tracked corrective actions
- Structured governance workflows for strategic supplier relationships
- Real-time PO and invoice visibility for suppliers and internal teams
- Supplier helpdesk for centralized query and case management
- Built-in supplier analytics with export to BI tools
Process Orchestration & Portals
No-code workflow configuration and dedicated internal and supplier portals.
- No-code/low-code workflow builder using BPMN-based process modelling
- Business Portal giving procurement, AP, risk and compliance teams one workspace
- Supplier Portal available in 11 languages for supplier self-service
- Rules engine and automated alerts enforcing approval checkpoints
- Sandboxed configuration workspace and deployment center for testing changes
- Configuration repository with version history
AI-Powered Automation
Generative and agentic AI layered onto supplier processes.
- Validation & Compliance agent automating document verification, tax validation and sanctions screening
- Risk agent monitoring ESG data, financial stability and news signals in real time
- Relationship Manager agent tracking supplier performance and communications
- Data Governance agents detecting duplicate records and correcting hierarchies
- Generative AI summaries for supplier performance and ESG reporting
- 24/7 conversational AI chatbot for supplier and internal-team queries
Common use cases
- Centralizing and governing a single supplier master record across dozens of ERP instances
- Cutting new-supplier onboarding time by automating registration, validation and ERP activation
- Running configurable risk and compliance programs (tax, sanctions, sustainability, trade compliance) across a global supplier base
- Tracking supplier performance with scorecards and KPIs across regions and categories
- Giving suppliers a self-service portal for invoices, POs, documents and compliance certificates
- Consolidating supplier data after an acquisition or ERP migration
- Measuring and reporting supplier-related carbon emissions for ESG disclosures
Strengths & considerations
Strengths
- Purpose-built for supplier data and processes rather than adapted from a generic MDM or P2P suite, per HICX's own positioning versus tools like SAP Ariba, Coupa and horizontal MDM
- Single-tenant architecture with per-customer data isolation, ISO/IEC 27001 certified and SOC 1 Type 2 attested
- No-code/low-code process orchestration layer lets business users configure supplier workflows without IT
- HICX Origin connects to 40+ external data sources for supplier validation, enrichment and ESG scoring
- Track record with large, complex multi-ERP enterprises, including a cited client connecting 20 ERP instances within 12 months
Pricing
HICX does not publish pricing. Engagement is via demo request and a custom quote, with implementation delivered by dedicated HICX project teams. Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (single-tenant)
- Compliance
- ISO 27001, SOC 1 Type 2
About the vendor
- Founded
- 2004
- Headquarters
- London, United Kingdom
- Ownership
- Private
- Notable customers
- Mondelez International, AutoNation, EDF Energy, BAE Systems, Baker Hughes, Lenovo, Unilever
Alternatives to HICX in Supplier Management
HICX — frequently asked questions
What is HICX?
HICX is a supplier management platform that helps large enterprises build a single, governed record of supplier data across their ERP and procurement systems, and manage supplier onboarding, risk, performance and compliance from that record.
Does HICX replace my ERP or procurement suite?
No. HICX positions itself as a data and process layer that sits alongside ERP and P2P systems, synchronizing a single supplier master record across them rather than replacing transactional systems.
How is HICX priced?
HICX does not publish pricing. Engagement starts with a demo and a custom quote, with implementation delivered by dedicated HICX project teams.
What security certifications does HICX hold?
HICX is ISO/IEC 27001 certified and SOC 1 Type 2 attested, and runs a single-tenant architecture on AWS with encryption in transit and at rest, role-based access control and SSO support.
What languages does the HICX supplier portal support?
HICX's Supplier Portal is available in 11 languages, allowing suppliers around the world to self-serve in their own language.
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