What is RPA (Robotic Process Automation)?
RPA uses software robots to mimic human interactions with applications, automating repetitive, rule-based digital tasks.
Definition
Robotic Process Automation (RPA) is technology that uses configurable software robots, or bots, to perform repetitive, rule-based tasks by interacting with applications the way a person would, such as clicking, copying, and entering data. It is especially useful for bridging systems that lack APIs, because bots can operate through user interfaces. RPA does not require changing the underlying applications, which makes it relatively fast to deploy for well-defined processes. It is best suited to high-volume, predictable tasks rather than work requiring judgement.
How RPA Works in ERP
RPA bots can automate routine ERP tasks such as transferring data between the ERP and other systems, generating reports, reconciling records, or entering invoices when no direct integration exists. They operate on a schedule or trigger and follow defined rules, reducing manual effort and data-entry errors. RPA is often used as a tactical bridge while deeper API-based integration is planned. When ERP processes change, bots usually need reconfiguring, so RPA works best on stable, repetitive workflows.
ERP Vendors with Strong RPA
Microsoft Dynamics 365
Modular ERP + CRM tightly integrated with Microsoft 365
SAP S/4HANA Public Cloud
Standardised cloud ERP with quarterly auto-upgrades and low TCO
Oracle ERP Cloud
Enterprise cloud ERP with deep financials and analytics
Infor CloudSuite
Industry-specific cloud ERP suites on AWS
Frequently Asked Questions
How is RPA different from API integration?
RPA automates tasks by driving application user interfaces like a human, which suits systems without APIs, while API integration connects systems directly at the data level and is generally more robust and maintainable when an API is available.
Will RPA break when an application changes?
It can; because many bots depend on the layout of screens, changes to an application's interface may require the bot to be reconfigured, which is why RPA suits stable, repetitive processes best.