Format14 Limited, trading as Format14CRM, is a UK company (registration number 09651230) providing CRM implementation, no-code enablement, and business transformation services, describing its mission as helping clients "turn even the most challenging set of requirements into a real world software application." Its Infor-related practice covers Infor marketing solutions -- specifically Infor OCCM (Omni-Channel Campaign Management), Infor IA (Interaction Advisor), and Infor MRM (Marketing Resource Management) -- alongside implementation and partner work for SugarCRM and Creatio.
Services offered include Sales Force Automation, Marketing Automation, customer and client services tooling, case management, custom and no-code development, business process automation, integration, consulting (business analysis, solution design, technical architecture), project management and hypercare, and training for SugarCRM and Creatio.
The company holds Cyber Essentials certification, is a SugarCRM UK partner and Creatio partner, and is listed as a G-Cloud supplier. Its site does not state a founding year, name specific clients, or disclose employee headcount; industries served beyond financial services are not explicitly stated on the site.