Infor Partners, Consultants & Resellers

An Infor partner is a firm in the Infor Partner Network (IPN) that consults on, sells, implements or supports Infor software. Infor does not use a Gold/Silver/Bronze ladder like some vendors. Its directory instead classifies firms by role: Enterprise Partners serve large, complex organisations; SMB Partners serve small and mid-sized businesses; Global Systems Integrators deliver multi-country programmes; Delivery Partners work alongside Infor Consulting Services; Selection Advisors advise on evaluation rather than delivery; and Continuity Partners support established and legacy estates.

In Infor's own vocabulary these overlap more than the words suggest. A reseller (historically an Infor channel partner, now grouped under SMB Partners) licenses Infor software to you and usually implements it too. An Infor consultant or consulting firm delivers the services — requirements, configuration, data migration, integration, training — and may or may not sell you the licence. Enterprise Partners and Global Systems Integrators are typically services-led rather than licence-led. If licence cost matters, ask directly whether the firm resells or whether you buy from Infor.

Infor is not one product but a large family, and partner expertise rarely spans it. The main lines are CloudSuite (the industry-specific cloud suites), Infor M3 (process and distribution-heavy manufacturing), Infor LN (discrete and project manufacturing, formerly Baan), CloudSuite Industrial/SyteLine (mid-market manufacturing, formerly SyteLine), Infor Lawson (healthcare, public sector and higher education), SunSystems (finance), EAM (asset management), and Infor OS/ION (the integration and platform layer). Filter this directory by product family before you shortlist — a strong M3 firm is not automatically a strong SyteLine firm.

Start by matching the product family and the industry, not the brand. Infor's whole positioning is industry-specific CloudSuites, so a partner's reference base in your vertical matters more than its overall size. Then check who is actually delivering: ask how many consultants certified on your specific product would be staffed on your project. Shortlist two or three, have them bid against the same documented requirements, and check references directly. If you are running an older estate (Lawson, BPCS, System21, XA, Infinium), confirm whether the firm is a Continuity Partner supporting that product or is primarily selling you a migration.

Costs vary widely with product, scope and company size, so treat any figure as directional. Mid-market CloudSuite Industrial or Distribution projects commonly land somewhere in the region of $150,000 to $750,000 in one-time services fees on top of Infor's subscription, while multi-site M3 or LN programmes at larger manufacturers routinely run into the low millions. The variables that move the number most are the number of sites, the number of integrations, and how much of the legacy data you migrate. Get those three counted and named before you accept a fixed price.