Infor Resellers

An Infor reseller — designated an SMB Partner in Infor's current Partner Finder, and historically an Infor channel partner or VAR — is a firm authorised to license Infor software to customers and, in almost all cases, to implement and support it as well. They are Infor's main route to market for small and mid-sized businesses.

Neither is reliably cheaper, and it varies by product and region. Resellers have their own margin but also their own discretion on discounting and bundled services, and for SMB deals Infor often has no direct sales motion at all. The more useful question is what implementation services and ongoing support are included in the quote, since that is where the real cost difference between proposals usually sits.

The designations describe who they serve and how. SMB Partners (resellers) serve small and mid-sized businesses and typically sell the licence as well as implementing it. Enterprise Partners serve large, complex organisations and are usually services-led, with the licence bought from Infor directly. Global Systems Integrators sit above both for multi-country programmes.