rsm-us
PlatinumChicago, United States · North America · 17,000+ employees
RSM US is a NetSuite Platinum Solution Provider and Oracle NetSuite's Worldwide Solution Provider Partner of the Year (2023), delivering NetSuite implementation, managed services and industry solutions across North America.
Partner Level
Platinum
NetSuite certified
Company Size
Mid-Market
51–500 employees
Region
North America
United States
NetSuite Products
1
specialisations
About RSM US
RSM US is one of the largest NetSuite partners in the world, with more than 80 offices across North America and an established NetSuite practice spanning 15 countries. The firm offers full-service NetSuite implementations, e-commerce, application development and integration, NetSuite optimisation, NetSuite AI and managed application services. RSM has been named Worldwide Solution Provider Partner of the Year multiple times, including the 2023 award. Industry coverage includes business and professional services, life sciences, manufacturing, technology, retail and non-profit.
Services
Products supported
Industries served
Certifications
NetSuite Case Studies by rsm-us
3 verified storiesReal NetSuite implementations delivered by rsm-us — summarised from case studies published on their website, with only the figures the original source reports.
EQI
Industrial Equipment / Line-Ready Metal Components Supply
United StatesMid-Market
Oracle NetSuite (ERP and Warehouse Management System)
came in under budget
budget
under half original estimate
timeline
Challenge: EQI needed to quickly optimize warehouse operations at its Berea, Kentucky location to accommodate a customer's request to manage additional inventory on a rapid timeline.
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Oracle NetSuite (ERP and Warehouse Management System)came in under budget
budget
under half original estimate
timeline
Solution: RSM implemented NetSuite WMS in an accelerated, agile 7-week engagement focused on essential functionality, then added automation integrating bill of lading numbers into fulfillment processes post-launch.
Results: EQI gained real-time inventory tracking via container scanning, automated picking wave creation, and handheld scanner-based warehouse operations, shifting manual office transactions to warehouse staff and improving shipment visibility.
“It was a great experience. We went live without any interruptions on the production floor. And, we didn't experience any challenges. The transition was seamless.”Original case study ↗
MaxCyte
Life Sciences / Medical Technology
United StatesMid-Market
Spreadsheet-based processes running alongside an underutilized NetSuite instance
Oracle NetSuite
100+ hours per month
time saved
Challenge: MaxCyte was growing 25-30% annually and needed to scale financial operations, but its manual monthly-close, order-to-cash, and procure-to-pay processes relied on redundant spreadsheets alongside an underused NetSuite instance.
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Spreadsheet-based processes running alongside an underutilized NetSuite instance
Oracle NetSuite100+ hours per month
time saved
Solution: RSM conducted a comprehensive assessment, then optimized NetSuite's back-office and procure-to-pay functions, automating manual accounting processes, adding a new purchasing module with automated approvals, integrating Salesforce-NetSuite data, and building a CFO dashboard.
Results: The engagement streamlined the monthly close process, eliminated spreadsheet dependency, automated invoice approvals, integrated vendor ordering, and saved more than 100 hours per month while reducing administrative burden on scientists.
“RSM created a process so when an invoice comes in, the scientist can quickly confirm it, and a receipt is automatically posted.”Original case study ↗
Boston BioProducts
Life Sciences (biological buffers and reagent solutions)
United StatesSMBExisting financial software combined with homegrown automation tools, with orders spread across three separate applications
Oracle NetSuite
Phase one went live with financials, purchase orders, and order-to-cash functionality operational, reducing manual processes and increasing efficiency, visibility, and controls, with a phase two planned for inventory migration and further integrations.
Challenge: Boston BioProducts' legacy systems could not support its 30 years of controlled growth: orders had to be located across three separate applications to make amendments or cancellations, creating time-consuming manual processes.
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Oracle NetSuiteSolution: RSM implemented Oracle NetSuite, automating the order change and cancellation process across NetSuite and RF-SMART inventory software, centralizing procurement, and establishing approval workflows for cash sales, invoices, journal entries, purchase orders, and vendors.
Results: Phase one went live with financials, purchase orders, and order-to-cash functionality operational, reducing manual processes and increasing efficiency, visibility, and controls, with a phase two planned for inventory migration and further integrations.
“Eventually, we got to a point where the systems we had in place weren't working for us.”Original case study ↗
NetSuite Products
Industries Served
Countries of Operation
Partner Details
- Partner Level
- Platinum
- Headquartered
- Chicago, United States
- Region
- North America
- Company Size
- Mid-Market (51–500 employees)
- Employees
- 17,000+
- Partner Types
- Reseller, Implementation, Consulting
- Countries
- United States, Canada, United Kingdom, Australia
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