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rsm-us

Platinum

Chicago, United States · North America · 17,000+ employees

RSM US is a NetSuite Platinum Solution Provider and Oracle NetSuite's Worldwide Solution Provider Partner of the Year (2023), delivering NetSuite implementation, managed services and industry solutions across North America.

ResellerImplementationConsulting

Partner Level

Platinum

NetSuite certified

Company Size

Mid-Market

51–500 employees

Region

North America

United States

NetSuite Products

1

specialisations

About RSM US

RSM US is one of the largest NetSuite partners in the world, with more than 80 offices across North America and an established NetSuite practice spanning 15 countries. The firm offers full-service NetSuite implementations, e-commerce, application development and integration, NetSuite optimisation, NetSuite AI and managed application services. RSM has been named Worldwide Solution Provider Partner of the Year multiple times, including the 2023 award. Industry coverage includes business and professional services, life sciences, manufacturing, technology, retail and non-profit.

Services

NetSuite implementationManaged application servicesE-commerce on NetSuiteApplication development and integrationNetSuite optimisationNetSuite AI

Products supported

Oracle NetSuite ERPNetSuite CRMNetSuite OpenAir PSANetSuite SuiteCommerce

Industries served

Business and professional servicesLife sciencesManufacturingTechnologyRetailNon-profit

Certifications

Oracle NetSuite Platinum Solution ProviderNetSuite Worldwide Solution Provider Partner of the Year (2023)
Profile compiled from public sources (May 2026):

NetSuite Case Studies by rsm-us

3 verified stories

Real NetSuite implementations delivered by rsm-us — summarised from case studies published on their website, with only the figures the original source reports.

EQI

Industrial Equipment / Line-Ready Metal Components SupplyUnited StatesMid-Market

Oracle NetSuite (ERP and Warehouse Management System)

came in under budget

budget

under half original estimate

timeline

Challenge: EQI needed to quickly optimize warehouse operations at its Berea, Kentucky location to accommodate a customer's request to manage additional inventory on a rapid timeline.

Read more

Solution: RSM implemented NetSuite WMS in an accelerated, agile 7-week engagement focused on essential functionality, then added automation integrating bill of lading numbers into fulfillment processes post-launch.

Results: EQI gained real-time inventory tracking via container scanning, automated picking wave creation, and handheld scanner-based warehouse operations, shifting manual office transactions to warehouse staff and improving shipment visibility.

7 weeks
It was a great experience. We went live without any interruptions on the production floor. And, we didn't experience any challenges. The transition was seamless.
Curtis Beene, Manager of IT Operations, EQI
Original case study ↗

MaxCyte

Life Sciences / Medical TechnologyUnited StatesMid-Market

Spreadsheet-based processes running alongside an underutilized NetSuite instanceOracle NetSuite

100+ hours per month

time saved

Challenge: MaxCyte was growing 25-30% annually and needed to scale financial operations, but its manual monthly-close, order-to-cash, and procure-to-pay processes relied on redundant spreadsheets alongside an underused NetSuite instance.

Read more

Solution: RSM conducted a comprehensive assessment, then optimized NetSuite's back-office and procure-to-pay functions, automating manual accounting processes, adding a new purchasing module with automated approvals, integrating Salesforce-NetSuite data, and building a CFO dashboard.

Results: The engagement streamlined the monthly close process, eliminated spreadsheet dependency, automated invoice approvals, integrated vendor ordering, and saved more than 100 hours per month while reducing administrative burden on scientists.

4 months100+ employees using the new purchasing module users
RSM created a process so when an invoice comes in, the scientist can quickly confirm it, and a receipt is automatically posted.
Jay Gelfman, Senior Vice President for Operations, MaxCyte
Original case study ↗

Boston BioProducts

Life Sciences (biological buffers and reagent solutions)United StatesSMB

Existing financial software combined with homegrown automation tools, with orders spread across three separate applicationsOracle NetSuite

Phase one went live with financials, purchase orders, and order-to-cash functionality operational, reducing manual processes and increasing efficiency, visibility, and controls, with a phase two planned for inventory migration and further integrations.

Challenge: Boston BioProducts' legacy systems could not support its 30 years of controlled growth: orders had to be located across three separate applications to make amendments or cancellations, creating time-consuming manual processes.

Read more

Solution: RSM implemented Oracle NetSuite, automating the order change and cancellation process across NetSuite and RF-SMART inventory software, centralizing procurement, and establishing approval workflows for cash sales, invoices, journal entries, purchase orders, and vendors.

Results: Phase one went live with financials, purchase orders, and order-to-cash functionality operational, reducing manual processes and increasing efficiency, visibility, and controls, with a phase two planned for inventory migration and further integrations.

Eventually, we got to a point where the systems we had in place weren't working for us.
Karan Sharma, Managing Director, Boston BioProducts
Original case study ↗

Browse all NetSuite case studies →

NetSuite Products

NetSuite

Industries Served

ManufacturingProfessional ServicesDistributionSaaSFinancial ServicesRetailEcommerce

Countries of Operation

United StatesCanadaUnited KingdomAustralia

Partner Details

Partner Level
Platinum
Headquartered
Chicago, United States
Region
North America
Company Size
Mid-Market (51–500 employees)
Employees
17,000+
Partner Types
Reseller, Implementation, Consulting
Countries
United States, Canada, United Kingdom, Australia
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