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Business One AMS, Hosting & Help-Desk Partners

SAP Business One Support & Managed Services Partners

SAP Business One support partners — also called SAP B1 managed service providers — deliver ongoing operational support for Business One implementations. Most small and mid-size B1 customers don't have a full-time SAP administrator in-house, which makes a B1 support partner essential for handling system upgrades, year-end procedures, user help-desk, customisation maintenance, integration support, and cloud hosting. The B1 ecosystem is dominated by regional specialists with deep vertical experience — discrete manufacturing, distribution, retail, and professional services are the most-served segments. This directory lists verified B1 support partners worldwide.

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Featured Partners

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Platinum
delaware

delaware

London, United Kingdom

SAP Platinum Partner and Platinum Reseller. 2024 SAP Pinnacle Award winner for SAP BTP customer value. SAP's leading Digital Supply Chain partner in EMEA. Present in 19 countries.

Large (1,001–10,000)Europe
ConsultingImplementerReseller

Products

SAP S/4HANA Public CloudSAP S/4HANA Private Cloud+4 more
Platinum
Birchman

Birchman

Bracknell, United Kingdom

Birchman is a UK founded business transformation and IT consultancy specialising in SAP and ERP solutions. We're a Global SAP Platinum Partner and the primary UK member of United VARs, the world's largest alliance of SAP solution providers, giving us access to local expertise and delivery capability in 80+ countries. We help organisations plan, migrate to and thrive on SAP Cloud ERP (S/4HANA), whether that's moving off legacy ECC6, running a phased cloud migration or optimising an existing SAP landscape. Our services cover the full transformation lifecycle: strategy and target operating model design, ERP implementation, data analytics, cloud infrastructure, application development, and IT governance. We back this with industry specific accelerator packages for Mining, CPG, and Professional Services, drawing on 20+ years of sector experience. Over that time, we've built a reputation not just for delivering transformation projects but for steadying them. Brought in when a project needs a safe pair of hands to see it through to a successful outcome. It's why so many customers trust us with their most critical digital transformation and SAP work. We measure our success by our customers', helping them get the most out of their SAP investment, not just at go-live but for years afterwards. Our Application Management Services and ongoing consultancy keep that relationship going, with continuous improvement built in as standard. We're big enough to lead complex, global transformation projects and boutique enough to still care about every client we work with.

Mid-Market (101–1,000)Global
ConsultingImplementerLicense Reseller

Products

SAP Cloud ERP (S/4HANA) Public & PrivateBusiness Technology Platform+7 more
Platinum
TEKROI PRIVATE LIMITED

TEKROI PRIVATE LIMITED

Hyderabad, India

TEKROI Private Limited is a Hyderabad-based SAP Business One partner operating under SAP PartnerEdge (Sell & Service). Founded in 2020 by Venkata Siva Reddy Polu and Anitha Vennapusa, the firm rests on a founding team whose first SAP Business One go-lives date back to 2005 — more than 20 years of practice and over 350 implementations delivered across roughly 30 countries, spanning India, Nepal, East and Southeast Asia, the Middle East, Africa, the UK and Europe, and the Americas. A team of 60+ consultants, developers and support engineers works from the company's Innovation Hub in Bowenpally, Hyderabad, with a second office in Kathmandu, Nepal. Services cover new SAP Business One implementations on both SQL Server and HANA, SQL-to-HANA migration, cloud subscriptions, post go-live support and AMC, analytics, and IoT integration. Delivery is organised into 32 industry-specific solutions — 25 of them manufacturing verticals — including pharmaceutical API and formulation, chemicals and blending, food and confectionery, cement, steel and natural stone, cables and LED, automotive and two-wheeler CKD assembly, aerospace and defence components, medical devices, pre-engineered buildings, construction and EPC projects, trading and distribution, retail, healthcare services, agri warehousing and logistics, and technology services. TEKROI also develops TEKAI, an AI layer that connects assistants such as Claude, ChatGPT and Perplexity to live SAP Business One data. SAP featured TEKAI in its global AI Partner Innovations playbook as one of only four Generative AI solutions for SAP Business One worldwide, and the only one from an Asia-based partner. The company name captures its approach: TEK for technology, ROI for return on investment.

Mid-Market (101–1,000)Global
ResellerImplementerConsultingSupportCloud Hosting

Products

SAP Business OneSAP Business One AI MCP Connector+11 more
Free PDF · Updated 2026
The SAP Partner Selection Guide

How to shortlist, scope, and negotiate with SAP system integrators — ~30 pages, independent, vendor-neutral.

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Frequently Asked Questions

What does an SAP Business One support partner do?

Day-to-day operational support for Business One: user help-desk, year-end procedures (closing periods, opening new fiscal year), Business One version upgrades (B1 9.x to 10.x and patch levels), add-on maintenance, integration support (typically B1iF or Boyum), report and query development, custom field changes, and cloud hosting if applicable.

Should I host SAP Business One with my support partner?

Most B1 customers host with the same partner that implemented and supports the system — because the partner already knows the customisations and add-ons. Common hosting options are AWS, Azure, or a partner-owned private cloud. Self-hosting on customer infrastructure is increasingly rare.

What is an SAP Business One add-on and which partners support them?

B1 add-ons are third-party extensions providing functionality beyond the core (advanced manufacturing, EDI, warehouse management, e-commerce, payroll). Most B1 partners support a portfolio of add-ons from vendors like Boyum, CompuTec, Produmex, and Coresuite. Verify your partner supports the specific add-ons in your environment.

How are SAP Business One managed services priced?

Typically a monthly retainer covering a fixed number of support hours, plus hosting infrastructure costs. Mid-market B1 environments (50–100 users) typically pay $3k–$10k/month for support; smaller deployments under 25 users typically pay $1.5k–$4k/month. Hosting is usually $500–$2k/month extra depending on infrastructure tier.

Can I switch SAP Business One support partners?

Yes — and it's relatively common. The transition typically takes 30–60 days with knowledge transfer covering custom fields, queries, integrations, and add-on configuration. Loss of installed-base knowledge is the main risk; mitigated by good documentation and a structured handover.

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