Commercient SYNC
by Commercient · CRM Integration
Pre-built apps syncing 110+ ERPs with CRMs like Salesforce
- Works with
- SAP, NetSuite, Acumatica, Sage, Epicor
- Deployment
- Cloud
- Company size
- SMB, Mid-market, Enterprise
- Pricing
- Quote-based
- Founded
- 2001
- Headquarters
- Atlanta, Georgia, USA
Overview
Commercient SYNC is a no-code data integration platform specializing in connecting ERP systems with CRM and ecommerce applications. The company offers prebuilt SYNC apps covering a very large catalog of ERPs, positioning itself as an out-of-the-box solution that can be deployed quickly with minimal services overhead.
The core value is giving sales teams real-time visibility into ERP data, such as inventory availability, customer records, sales orders, line items, invoices, payment records, and price levels, directly inside their CRM. SYNC supports one-way and two-way synchronization so that data like new accounts, orders, and contacts can flow in both directions between CRM and ERP.
Commercient is headquartered in Atlanta and reports thousands of companies and tens of thousands of daily users across its integrations. It markets an AI-enhanced iPaaS that orchestrates ERP, CRM, sales automation, and ecommerce systems, with Salesforce as one of its most common CRM endpoints.
Screenshots & demo
Demo video from the vendor's YouTube channel. Screenshots sourced from Commercient.
Features & capabilities
Prebuilt SYNC apps
Out-of-the-box ERP-CRM integrations
- 110+ ERP integrations supported
- No-code deployment
- Prebuilt app per ERP-CRM pairing
- Rapid setup with minimal services
- Maintained and updated apps
ERP data in CRM
Real-time back-office visibility
- Real-time inventory availability
- Customer records and history
- Sales orders and line items
- Invoices and payment records
- Customer-specific price levels
Two-way synchronization
Bi-directional record flow
- One-way and two-way sync modes
- Account and contact sync
- Order creation from CRM to ERP
- Invoice and payment sync
- Configurable sync scheduling
Order management
Quote-to-order from the CRM
- Create sales orders in CRM
- Push orders to ERP
- Pricing and inventory checks
- Order status visibility
Platform and channels
Broader connectivity
- CRM connectors (Salesforce, Dynamics, and more)
- Ecommerce integration
- Sales automation integration
- AI-enhanced orchestration
Common use cases
- Giving sales reps real-time ERP inventory inside the CRM
- Connecting a specific ERP to Salesforce or Dynamics quickly
- Showing invoices and payment history on CRM accounts
- Creating ERP sales orders from the CRM
- Syncing new accounts and contacts between CRM and ERP
- Deploying a prebuilt integration with minimal IT effort
- Aligning pricing and product data across systems
- Extending integration to ecommerce channels
Strengths & considerations
Strengths
- Very broad catalog of supported ERP systems
- No-code, prebuilt apps for fast deployment
- Focus on surfacing real-time ERP data inside the CRM
- Coverage of many niche and legacy ERPs
Considerations
- Pricing is quote-based and varies by ERP and scope
- Depth of sync can vary by ERP-CRM pairing
- Primarily an integration tool, not a standalone CRM
ERP integrations
Pricing
Pricing depends on the ERP, CRM, data objects synced, and number of users Get an independent shortlist with pricing guidance below.
Technical & security
- Hosting
- SaaS (multi-tenant)
- Data residency
- US
- Compliance
- GDPR
- Mobile app
- No
- Languages
- English
About the vendor
- Founded
- 2001
- Headquarters
- Atlanta, Georgia, USA
- Ownership
- Private
Alternatives to Commercient SYNC in CRM Integration
Commercient SYNC — frequently asked questions
What does Commercient SYNC do?
It integrates ERP systems with CRM and ecommerce platforms using prebuilt, no-code apps so sales teams can see ERP data like inventory, orders, and invoices inside the CRM.
How many ERPs does it support?
Commercient markets support for a very large catalog of ERP systems, including many niche and legacy platforms.
Is the integration two-way?
Yes, SYNC supports both one-way and two-way synchronization between ERP and CRM.
Which CRMs are commonly used with SYNC?
Salesforce is a very common endpoint, along with Microsoft Dynamics and other CRMs.
Evaluating CRM Integration?
Tell us your ERP and requirements and we'll send an independent shortlist — including Commercient SYNC and the best-fit alternatives — with honest pros and cons.