Box vs FileHold
document management head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Per-user subscription (annual/monthly), tiered Business and Enterprise plans; free Individual tier available | Pay-per-user subscription, with optional/custom add-on features priced separately |
| Deployment | Cloud | Cloud, On-premise, Hybrid |
| Company size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Stated ERP integrations | NetSuite, SAP | SAP, Oracle Fusion Cloud, Microsoft Dynamics 365, Sage X3, QuickBooks |
| Vendor | Box | FileHold Systems |
Our take
Where Box leads
- Stronger evidenced coverage on 17 of the 30 capabilities where they differ (led by data loss prevention & sensitive-data discovery and ai document summarization & q&a).
- Stated NetSuite integration the alternative doesn't list.
Where FileHold leads
- Stronger evidenced coverage on 13 of the 30 capabilities where they differ (led by check-in / check-out locking and related document linking).
- Stated Oracle Fusion Cloud, Microsoft Dynamics 365, Sage X3, QuickBooks integration the alternative doesn't list.
Where they differ
The 30 capabilities (of 51 in the document management taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Check-in / check-out lockingRepository & Organization | Not evidenced | Core strength |
| Related document linkingRepository & Organization | Not evidenced | Core strength |
| Data loss prevention & sensitive-data discoverySecurity & Access Control | Core strength Box Shield automated content classification and DLP | Not evidenced |
| AI document summarization & Q&AAI & Content Intelligence | Core strength Box AI document summarization and Q&A | Not evidenced |
| Scanning & batch captureCapture & Ingestion | Not evidenced | Supported WebCap plus ABBYY/Kofax/Kodak/SmartSoft capture connectors |
| OCR / text recognitionCapture & Ingestion | Not evidenced | Supported Server-side OCR indexing |
| AI-driven document classificationCapture & Ingestion | Supported Automated metadata extraction and tagging | Not evidenced |
| AI/ML field and table data extractionCapture & Ingestion | Supported Box Extract structured data extraction | Not evidenced |
| Full-text & metadata searchRepository & Organization | Not evidenced | Supported |
| Multi-level approval routingWorkflow & Process Automation | Not evidenced | Supported Parallel and sequential approval routing |
| Legal holdRecords Management & Compliance | Supported | Not evidenced |
| Certified records managementRecords Management & Compliance | Not evidenced | Supported Features supporting FDA 21 CFR Part 11 electronic records compliance |
| Regulatory compliance frameworksRecords Management & Compliance | Core strength HIPAA, GDPR, FedRAMP, FINRA, GxP, ITAR, PCI DSS | Partial 21 CFR Part 11 only; no broader framework list documented |
| Encryption at rest & in transitSecurity & Access Control | Supported AES-256; Box KeySafe customer-managed keys | Not evidenced |
| Watermarking & redactionSecurity & Access Control | Supported | Not evidenced |
| Threat / anomaly detectionSecurity & Access Control | Supported Box Shield threat detection and malware scanning | Not evidenced |
| Real-time co-authoringCollaboration & Access | Supported Real-time co-editing via Box Notes and integrations | Not evidenced |
| Microsoft Teams integrationCollaboration & Access | Not evidenced | Supported |
| AI-enhanced / semantic searchAI & Content Intelligence | Supported AI-powered enhanced search | Not evidenced |
| AI agents for content workflowsAI & Content Intelligence | Supported | Not evidenced |
| Prebuilt ERP connectorsPlatform, Reporting & Integrations | Not evidenced | Supported Sage 300, Dynamics GP, QuickBooks integrations |
| On-premise / hybrid / cloud deployment optionsPlatform, Reporting & Integrations | Not evidenced | Supported On-premise or cloud |
| Centralized document repositoryRepository & Organization | Core strength Unlimited storage on business plans | Supported |
| Version control & revision historyRepository & Organization | Supported | Core strength |
| Folder / cabinet hierarchyRepository & Organization | Supported | Core strength Hierarchical library of cabinets, drawers, folders |
| Electronic signatureRecords Management & Compliance | Core strength Box Sign native e-signature, unlimited on business plans | Supported Adobe Acrobat Sign and DocuSign |
| Single sign-on / identity federationSecurity & Access Control | Not evidenced | Partial Optional Active Directory integration; no SAML SSO documented |
| Secure external sharingCollaboration & Access | Core strength Shared links with expiration/password/download controls, Box Transfer | Supported FileHold Courier audited external review via secure email link |
| Public REST APIPlatform, Reporting & Integrations | Core strength REST API/webhooks plus 1,500+ prebuilt app integrations | Supported Web Services API |
| Low-code case / app builderPlatform, Reporting & Integrations | Partial Box Hubs no-code content portals | Not evidenced |
Both grade identically on the other 21 capabilities — see each product's full profile: Box, FileHold.
Box vs FileHold — FAQs
Is Box or FileHold better for ERP integration?
Both state integrations with SAP. Box additionally lists NetSuite. FileHold additionally lists Oracle Fusion Cloud, Microsoft Dynamics 365, Sage X3, QuickBooks. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Box or FileHold?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Box and FileHold should each cost you — and whether a third option belongs on your shortlist.