Alfresco vs FileHold

document management head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.

	Alfresco	FileHold
Starting price	Subscription / quote-based; free open-source Community Edition available	Pay-per-user subscription, with optional/custom add-on features priced separately
Deployment	Cloud, On-premise, Hybrid	Cloud, On-premise, Hybrid
Company size	Mid-market, Enterprise	SMB, Mid-market, Enterprise
Stated ERP integrations	SAP	SAP, Oracle Fusion Cloud, Microsoft Dynamics 365, Sage X3, QuickBooks
Vendor	Hyland (Alfresco)	FileHold Systems

Our take

Where Alfresco leads

Stronger evidenced coverage on 10 of the 20 capabilities where they differ (led by ai/ml field and table data extraction and legal hold).

Where FileHold leads

Stronger evidenced coverage on 10 of the 20 capabilities where they differ (led by related document linking and scanning & batch capture).
Stated Oracle Fusion Cloud, Microsoft Dynamics 365, Sage X3, QuickBooks integration the alternative doesn't list.

Where they differ

The 20 capabilities (of 51 in the document management taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.

Capability	Alfresco	FileHold
Related document linkingRepository & Organization	Not evidenced	Core strength
Scanning & batch captureCapture & Ingestion	Not evidenced	Supported WebCap plus ABBYY/Kofax/Kodak/SmartSoft capture connectors
AI/ML field and table data extractionCapture & Ingestion	Supported Entity and PII extraction via Amazon Comprehend	Not evidenced
Legal holdRecords Management & Compliance	Supported	Not evidenced
Regulatory compliance frameworksRecords Management & Compliance	Core strength ISO 15489, ISO 16175, MoReq and FOIA compliance	Partial 21 CFR Part 11 only; no broader framework list documented
Audit trails & activity loggingRecords Management & Compliance	Not evidenced	Supported
Electronic signatureRecords Management & Compliance	Not evidenced	Supported Adobe Acrobat Sign and DocuSign
Encryption at rest & in transitSecurity & Access Control	Supported AES-256 at rest, TLS 1.2 in transit	Not evidenced
Secure external sharingCollaboration & Access	Not evidenced	Supported FileHold Courier audited external review via secure email link
Desktop sync / mapped accessCollaboration & Access	Not evidenced	Supported Windows desktop client
Microsoft Teams integrationCollaboration & Access	Not evidenced	Supported
Reporting & operational dashboardsPlatform, Reporting & Integrations	Not evidenced	Supported Workflow status reporting
Centralized document repositoryRepository & Organization	Core strength	Supported
Full-text & metadata searchRepository & Organization	Core strength	Supported
Folder / cabinet hierarchyRepository & Organization	Supported Public, moderated and private libraries	Core strength Hierarchical library of cabinets, drawers, folders
Retention schedules & automated dispositionRecords Management & Compliance	Core strength	Supported Records lifecycle and retention management
Certified records managementRecords Management & Compliance	Core strength DoD 5015.02 CH2/CH3 certified records management	Supported Features supporting FDA 21 CFR Part 11 electronic records compliance
Mobile accessCollaboration & Access	Partial Web-based access from any device; no dedicated mobile app documented	Supported Mobile app and web client
Public REST APIPlatform, Reporting & Integrations	Core strength Open REST API and CMIS (OASIS) interoperability standard	Supported Web Services API
On-premise / hybrid / cloud deployment optionsPlatform, Reporting & Integrations	Core strength On-prem, private cloud, Kubernetes, plus open-source Community and Enterprise editions	Supported On-premise or cloud

Both grade identically on the other 31 capabilities — see each product's full profile: Alfresco, FileHold.

Alfresco vs FileHold — FAQs

Is Alfresco or FileHold better for ERP integration?

Both state integrations with SAP. FileHold additionally lists Oracle Fusion Cloud, Microsoft Dynamics 365, Sage X3, QuickBooks. Always verify the connector against your ERP version with a reference customer.

Which is cheaper, Alfresco or FileHold?

Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.

Get pricing for both

Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Alfresco and FileHold should each cost you — and whether a third option belongs on your shortlist.

Related comparisons

Box

Alfresco vs FileHold

Document Management — full capability comparison

erpresearch.com · Independent ERP software comparison
erpresearch.com/erp-add-ons/dms/alfresco-vs-filehold

	Alfresco	FileHold
Starting price	Subscription / quote-based; free open-source Community Edition available	Pay-per-user subscription, with optional/custom add-on features priced separately
Deployment	Cloud, On-premise, Hybrid	Cloud, On-premise, Hybrid
Company size	Mid-market, Enterprise	SMB, Mid-market, Enterprise
Stated ERP integrations	SAP	SAP, Oracle Fusion Cloud, Microsoft Dynamics 365, Sage X3, QuickBooks
Vendor	Hyland (Alfresco)	FileHold Systems

Capture & Ingestion

Capability	Alfresco	FileHold
Scanning & batch capture	Not evidenced	Supported — WebCap plus ABBYY/Kofax/Kodak/SmartSoft capture connectors
OCR / text recognition	Supported — Via Amazon Textract	Supported — Server-side OCR indexing
AI-driven document classification	Not evidenced	Not evidenced
AI/ML field and table data extraction	Supported — Entity and PII extraction via Amazon Comprehend	Not evidenced
Email import	Not evidenced	Not evidenced
Print-stream / virtual printer capture	Not evidenced	Not evidenced
Handwriting recognition	Not evidenced	Not evidenced

Repository & Organization

Capability	Alfresco	FileHold
Centralized document repository	Core strength	Supported
Version control & revision history	Core strength	Core strength
Check-in / check-out locking	Core strength	Core strength
Metadata-driven tagging & classification	Supported	Supported — Metadata schemas and document tagging
Full-text & metadata search	Core strength	Supported
Folder / cabinet hierarchy	Supported — Public, moderated and private libraries	Core strength — Hierarchical library of cabinets, drawers, folders
Related document linking	Not evidenced	Core strength

Workflow & Process Automation

Capability	Alfresco	FileHold
Visual / no-code workflow designer	Supported	Supported
Multi-level approval routing	Supported	Supported — Parallel and sequential approval routing
Electronic forms	Not evidenced	Not evidenced
AP invoice automation	Not evidenced	Not evidenced
Exception handling & escalation	Not evidenced	Not evidenced
Robotic process automation (RPA)	Not evidenced	Not evidenced

Records Management & Compliance

Capability	Alfresco	FileHold
Retention schedules & automated disposition	Core strength	Supported — Records lifecycle and retention management
Legal hold	Supported	Not evidenced
Certified records management	Core strength — DoD 5015.02 CH2/CH3 certified records management	Supported — Features supporting FDA 21 CFR Part 11 electronic records compliance
Regulatory compliance frameworks	Core strength — ISO 15489, ISO 16175, MoReq and FOIA compliance	Partial — 21 CFR Part 11 only; no broader framework list documented
Audit trails & activity logging	Not evidenced	Supported
Electronic signature	Not evidenced	Supported — Adobe Acrobat Sign and DocuSign

Security & Access Control

Capability	Alfresco	FileHold
Role-based access control	Supported	Supported
Encryption at rest & in transit	Supported — AES-256 at rest, TLS 1.2 in transit	Not evidenced
Single sign-on / identity federation	Partial — Auth connectors for O365/Google/Salesforce; no explicit SAML SSO documented	Partial — Optional Active Directory integration; no SAML SSO documented
Data loss prevention & sensitive-data discovery	Not evidenced	Not evidenced
Watermarking & redaction	Not evidenced	Not evidenced
Threat / anomaly detection	Not evidenced	Not evidenced

Collaboration & Access

Capability	Alfresco	FileHold
Real-time co-authoring	Not evidenced	Not evidenced
Secure external sharing	Not evidenced	Supported — FileHold Courier audited external review via secure email link
Mobile access	Partial — Web-based access from any device; no dedicated mobile app documented	Supported — Mobile app and web client
Desktop sync / mapped access	Not evidenced	Supported — Windows desktop client
Microsoft 365 integration	Supported	Supported
Microsoft Teams integration	Not evidenced	Supported

AI & Content Intelligence

Capability	Alfresco	FileHold
AI document summarization & Q&A	Not evidenced	Not evidenced
AI-enhanced / semantic search	Not evidenced	Not evidenced
Enterprise knowledge graph	Not evidenced	Not evidenced
AI agents for content workflows	Not evidenced	Not evidenced

Platform, Reporting & Integrations

Capability	Alfresco	FileHold
Public REST API	Core strength — Open REST API and CMIS (OASIS) interoperability standard	Supported — Web Services API
Prebuilt ERP connectors	Supported — Content Connector for SAP via ArchiveLink / SAP DMS	Supported — Sage 300, Dynamics GP, QuickBooks integrations
iPaaS connectivity	Not evidenced	Not evidenced
Reporting & operational dashboards	Not evidenced	Supported — Workflow status reporting
Low-code case / app builder	Not evidenced	Not evidenced
On-premise / hybrid / cloud deployment options	Core strength — On-prem, private cloud, Kubernetes, plus open-source Community and Enterprise editions	Supported — On-premise or cloud

Content Generation & Templates

Capability	Alfresco	FileHold
Governed template & brand asset management	Not evidenced	Not evidenced
Automated document assembly	Not evidenced	Not evidenced
AI content drafting	Not evidenced	Not evidenced

“Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo. Sourced from vendor documentation and marketplaces; verify against your ERP version. © ERP Research — independent, no vendor sponsorship.