DocuSign Case Studies11 Customer Stories & Results

“It all boils down to speed. Less clicks and jumping from system to system means more time for client service and supporting our clients with their insurance needs.”

• 99% Of agreement requests now enter through single digital intake process
• 50% Less time spent on initial agreement reviews
• 1,000 Agreements managed annually

“With Docusign IAM, we've gone from seeing contracts as documents that needed to be filed away to utilizing them as strategic assets that help us make better operational decisions.”

• 1 Person empowered to run the HR function for the entire organization
• Seconds not hours required to find a specific clause across employee agreements

“Docusign has created an extension of our HR department, and that's invaluable.”

• 92% Faster contract creation with automated templates
• 6x Faster agreement reviews from 2 hours to 20 minutes
• 40% Faster average sales cycle from 180 days to 109 days

“Docusign lets us keep everything in one place. Our team can generate agreements, manage reviews, and track progress without leaving Salesforce. That visibility and efficiency have completely changed how we scale the business.”

• 25% Faster time-to-sign
• 87% 24-hour contract completion rate increased from 55%
• 41% Decrease in time to close deals for sellers

“With Docusign IAM, we turned a fragmented, manual process into a seamless, automated experience that works for both our teams and our customers.”

• 90% Acceleration in deal execution
• 80% Reduction in contract negotiation times
• 50% Faster proposal response times

“Docusign IAM has become our superpower, allowing us to make more informed decisions before work even begins. We can now step into projects with confidence because we understand our obligations and can proactively address issues to help our clients succeed.”

• 70% Time saved on agreement processes
• 90% Reduction in time
• 87% Fewer templates to manage

“By automating our agreement processes with Docusign IAM, we've saved about 70% in terms of our time commitment and resource drain - and we're just getting started.”

• 20% Cost savings over three years
• Consolidation of 12+ separate business unit accounts into one platform

“The partnership with Docusign helped us transform eSignature from a fragmented business tool into a strategic end-to-end agreement platform that delivers both operational efficiency and 20% cost savings.”

• 23% Reduction in paper processing
• Less than 2 hours average agreement completion time
• 99.5% Successful transaction rate

“Given the growing number of sales representatives working with Primerica, our partnership with Docusign has been invaluable in supporting our objective to work with more clients than ever before.”