Jobber vs ServiceTitan
field service head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Per-user subscription tiers | Quote-based |
| Deployment | Cloud | Cloud |
| Company size | Small business | Small business, Mid-market, Enterprise |
| Stated ERP integrations | QuickBooks, Xero | QuickBooks, Sage Intacct, Xero, NetSuite, Acumatica |
| Vendor | Jobber | ServiceTitan, Inc. |
Our take
Where Jobber leads
- Stronger evidenced coverage on 7 of the 24 capabilities where they differ (led by one-click quote-to-job conversion and deposits, progress and milestone billing).
Where ServiceTitan leads
- Stronger evidenced coverage on 17 of the 24 capabilities where they differ (led by digital forms and checklists and service contracts & entitlement management).
- Stated Sage Intacct, NetSuite, Acumatica integration the alternative doesn't list.
Where they differ
The 24 capabilities (of 55 in the field service taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Digital forms and checklistsMobile Field Execution | Not evidenced | Core strength |
| Service contracts & entitlement managementWork Order & Asset Maintenance | Not evidenced | Core strength Membership/service agreement management |
| Flat-rate / good-better-best pricebookQuoting, Estimating & Sales | Not evidenced | Core strength Job costing and pricebook |
| One-click quote-to-job conversionQuoting, Estimating & Sales | Core strength One-click conversion of approved quotes into jobs | Not evidenced |
| Deposits, progress and milestone billingBilling, Invoicing & Payments | Core strength Deposits and progress billing | Not evidenced |
| Recurring service agreement / membership billingBilling, Invoicing & Payments | Not evidenced | Core strength Membership/service agreement management |
| Custom / ad-hoc report builderReporting, AI & Business Intelligence | Not evidenced | Core strength |
| Multi-location / franchise supportPlatform & Integrations | Not evidenced | Core strength Multi-location / franchise reporting |
| AI-driven schedule optimizationScheduling & Dispatch | Not evidenced | Supported Capacity planning and scheduling optimization |
| Recurring and multi-visit job schedulingScheduling & Dispatch | Not evidenced | Supported Membership/service agreement management implies recurring visits |
| On-device customer, site and asset historyMobile Field Execution | Not evidenced | Supported Pop-up customer history at call booking |
| Electronic time trackingMobile Field Execution | Supported Team timesheets | Not evidenced |
| Asset / equipment history and warranty trackingWork Order & Asset Maintenance | Partial Property records tracked; no dedicated equipment/asset history module documented | Core strength Equipment and asset tracking |
| Point-of-sale financing and upsell optionsQuoting, Estimating & Sales | Partial Optional add-ons/upsells on quotes; no financing option documented | Core strength Integrated consumer financing at point of sale |
| Two-way customer messagingCustomer Experience & Communication | Supported Grow plan and above | Not evidenced |
| Review and referral request automationCustomer Experience & Communication | Core strength | Partial Marketing automation and campaign tracking |
| Team timesheets and time trackingContractor & Workforce Management | Core strength | Partial Payroll integration implies time data capture |
| Real-time dispatcher consoleScheduling & Dispatch | Supported Team dispatching and job assignment, real-time GPS tracking of crews | Core strength Dispatch dashboard and real-time job status |
| Photo and e-signature captureMobile Field Execution | Partial Photo and note attachments on quotes; no explicit signature capture documented | Supported Photo and video capture; no explicit e-signature documented |
| Digital quote / estimate builderQuoting, Estimating & Sales | Core strength | Supported Comparison-based good/better/best pricing presentations |
| Customer and opportunity pipeline trackingQuoting, Estimating & Sales | Supported Client and property records CRM | Core strength CRM records, call booking software |
| Job costing and profitability trackingBilling, Invoicing & Payments | Supported Grow plan and above | Core strength |
| Online booking widgetCustomer Experience & Communication | Supported Online quote approval and job request submission | Core strength Online booking widget |
| Field service KPI dashboardsReporting, AI & Business Intelligence | Supported Reporting dashboards | Core strength Real-time business performance metrics, technician/call-booker scorecards |
Both grade identically on the other 31 capabilities — see each product's full profile: Jobber, ServiceTitan.
Jobber vs ServiceTitan — FAQs
Is Jobber or ServiceTitan better for ERP integration?
Both state integrations with QuickBooks, Xero. ServiceTitan additionally lists Sage Intacct, NetSuite, Acumatica. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Jobber or ServiceTitan?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Jobber and ServiceTitan should each cost you — and whether a third option belongs on your shortlist.