ServiceNow Field Service Management Pricing 2026
ServiceNow does not publish a price list for ServiceNow Field Service Management. Pricing is quoted per deployment. What follows is what drives that quote and what competing field service products publish, so you have something to benchmark against.
See full ServiceNow Field Service Management overview — features, integrations & alternatives- Pricing model
- Quote-based
- Starting price
- Not published — quoted
- Free trial
- No
ServiceNow does not publish list pricing for Field Service Management; it is quoted per organisation based on the modules and number of users/technicians required.
What ServiceNow Field Service Management costs at 25, 100 and 500 seats
ServiceNow Field Service Management publishes no rate, so these are field service category benchmarks from vendors that do publish — a range to test a quote against, not this vendor's price.
| Seats | Category range / year |
|---|---|
| 25 | $6,750 – $48,750 |
| 100 | $27,000 – $195,000 |
| 500 | $135,000 – $975,000 |
Category range is the 25th–75th percentile of published per-seat rates across 3 field service products, median $25/user/month.
What comparable field service tools charge
Published per-seat rates from other products in this category, cheapest first. ServiceNow Field Service Management does not publish a rate, so use these to sanity-check the quote you are given.
What does ServiceNow Field Service Management cost?
ServiceNow Field Service Management does not publish a price. This is the going rate across the 3 field service vendors that do — use it to sense-check the quote you get.
ServiceNow Field Service Management pricing FAQs
How much does ServiceNow Field Service Management cost?
ServiceNow does not publish a price list for ServiceNow Field Service Management — pricing is quoted. Comparable field service tools publish rates between $22.5 and $162.5 per user per month, with a median of $25, which is the range to benchmark a quote against. ServiceNow does not publish list pricing for Field Service Management; it is quoted per organisation based on the modules and number of users/technicians required.
What drives the cost of ServiceNow Field Service Management?
ServiceNow does not publish list pricing for Field Service Management; it is quoted per organisation based on the modules and number of users/technicians required.
What are the alternatives to ServiceNow Field Service Management and what do they cost?
Among field service products that publish a rate, Salesforce Field Service is the cheapest at about $25 per user per month and Oracle Field Service the most expensive at about $300. Published rates bound the negotiation even when ServiceNow Field Service Management itself is quote-based.
Is ServiceNow Field Service Management pricing negotiable?
Yes — quote-based pricing is negotiable by definition. The strongest lever is a competing quote or a published competitor rate, which is why the comparison above matters. Committed term length and seat volume are the other two.