Epos Now vs Lightspeed Retail
POS integration head-to-head for ERP teams: evidenced capabilities, published pricing, and which ERPs each actually integrates with.
| Starting price | Subscription + hardware bundle, quote-based | Subscription |
| Deployment | Cloud | Cloud |
| Company size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Stated ERP integrations | QuickBooks, Xero | NetSuite, QuickBooks, Xero, Sage Intacct |
| Vendor | Epos Now | Lightspeed Commerce Inc. |
Our take
Where Epos Now leads
- Stronger evidenced coverage on 8 of the 26 capabilities where they differ (led by kitchen display system and low-stock alerts).
Where Lightspeed Retail leads
- Stronger evidenced coverage on 18 of the 26 capabilities where they differ (led by variant / matrix products and returns, exchanges & layaway).
- Stated NetSuite, Sage Intacct integration the alternative doesn't list.
Where they differ
The 26 capabilities (of 54 in the POS integration taxonomy) where the evidence separates them, biggest gaps first. “Not evidenced” means our research found no public documentation of this capability — the vendor may still offer it. Confirm on a demo.
| Capability | ||
|---|---|---|
| Variant / matrix productsInventory & Stock Management | Not evidenced | Core strength Multi-variant and composite product handling |
| Kitchen Display SystemHospitality & Vertical Operations | Core strength KDS with audio alerts and color-based order time-tracking | Not evidenced |
| Returns, exchanges & layawayCheckout & Transactions | Not evidenced | Supported Refunds, exchanges and store credit |
| Quotes & draft ordersCheckout & Transactions | Not evidenced | Supported Quotes and special orders |
| Alternative payment methodsPayments & Payment Processing | Not evidenced | Supported Buy-now-pay-later support |
| Virtual terminalPayments & Payment Processing | Not evidenced | Supported Card-not-present transactions |
| Integrated payment processingPayments & Payment Processing | Not evidenced | Supported Flat card-present processing rate (1.5%) |
| Inter-location stock transfersInventory & Stock Management | Not evidenced | Supported Stock transfers between locations |
| Low-stock alertsInventory & Stock Management | Supported Low-stock alerts and automated restocking lists | Not evidenced |
| Marketplace connectorsOmnichannel & eCommerce Fulfillment | Not evidenced | Supported Marketplace integration with Amazon, eBay and Google |
| Social commerceOmnichannel & eCommerce Fulfillment | Not evidenced | Supported Social selling on Instagram, Facebook and TikTok |
| Customer profiles & CRMCustomer Engagement & Loyalty | Supported Customer profile storage | Not evidenced |
| Built-in loyalty programCustomer Engagement & Loyalty | Partial Native loyalty points tracking; fuller programs via Loyalzoo/LoyaltyDog partner integrations | Core strength Tiered loyalty programs, points or dollar-based |
| Promotions & discount engineCustomer Engagement & Loyalty | Not evidenced | Supported Promotion and discount analysis |
| Role-based permissionsStaff & Workforce Management | Not evidenced | Supported Unlimited user accounts with role-based permissions |
| Staff PIN / individual loginStaff & Workforce Management | Not evidenced | Supported Staff PIN sales attribution |
| Table & floor plan managementHospitality & Vertical Operations | Supported Table management with customizable table plans | Not evidenced |
| Delivery order routingHospitality & Vertical Operations | Supported Takeout and delivery order routing to the kitchen | Not evidenced |
| GL journal syncPlatform, Accounting & Integrations | Supported Sends sales, purchase orders and discounts to QuickBooks/Xero/Sage | Not evidenced |
| Accounts receivablePlatform, Accounting & Integrations | Not evidenced | Supported On-account sales with customizable credit limits |
| Integrated card paymentsPayments & Payment Processing | Core strength Card, chip-and-pin and contactless payment acceptance | Supported Card and digital wallet acceptance |
| Real-time multi-location inventoryInventory & Stock Management | Supported Multi-location stock tracking | Core strength Multi-variant and composite product handling with cross-channel real-time sync |
| Native eCommerce platformOmnichannel & eCommerce Fulfillment | Supported Epos Now Online and Epos Now Delivery ordering platform | Core strength Template-based online store builder with unlimited products and locations |
| Marketing campaignsCustomer Engagement & Loyalty | Partial Email marketing via Mailchimp integration, not a native feature | Supported Customer segmentation with email and SMS campaigns |
| Menu managementHospitality & Vertical Operations | Partial At-table digital menu browsing; no multi-location menu-sync documented | Not evidenced |
| Certified ERP connectorPlatform, Accounting & Integrations | Supported Prebuilt QuickBooks, Xero and Sage Business Cloud apps on the Epos Now AppStore | Core strength Built for NetSuite (BFN-certified) SuiteApp, plus native QuickBooks, Xero and Sage Intacct connectors |
Both grade identically on the other 28 capabilities — see each product's full profile: Epos Now, Lightspeed Retail.
Epos Now vs Lightspeed Retail — FAQs
Is Epos Now or Lightspeed Retail better for ERP integration?
Both state integrations with QuickBooks, Xero. Lightspeed Retail additionally lists NetSuite, Sage Intacct. Always verify the connector against your ERP version with a reference customer.
Which is cheaper, Epos Now or Lightspeed Retail?
Neither publishes a list price — both quote. Ask each for the all-in first-year cost at your seat count, as one number, and compare those.
Get pricing for both
Tell us your ERP, seat count and must-haves and we'll come back with an independent view of what Epos Now and Lightspeed Retail should each cost you — and whether a third option belongs on your shortlist.